Petco

For local residents seeking a "Pet Store Near Me" in Colleyville, TX, Petco is located at 4801 Colleyville Blvd Suite 710. You can contact them at (817) 428-4215 or +1 817-428-4215.

Customer feedback regarding this Petco location presents a mixed view. One long-term customer of over five years expressed overall satisfaction with the products and service, specifically highlighting employees Gabriel and James as consistently helpful and knowledgeable in assisting with their various pets, including birds, reptiles, and a dog.

However, this same customer raised two significant concerns. Firstly, they reported negative interactions with an employee named Alex, whom they described as consistently uninterested, uninformed about products, rude, and distracted by his cell phone, making it difficult to get assistance. Secondly, they noted a decline in the quality of mealworms purchased over the past year, consistently receiving incomplete orders and recently experiencing large-size mealworms being mixed with smaller sizes. When this issue was brought to Alex's attention, it was reportedly dismissed without resolution.

In contrast, another customer had a highly positive experience at this location. They specifically praised an employee named Rachel for her extensive knowledge and for spending a significant amount of time helping them choose New Guinea pigs and understand their care needs. This customer found Rachel incredibly helpful and expressed their satisfaction with their new pets.

These reviews suggest that while some employees at the Colleyville Petco are knowledgeable and provide excellent customer service (like Gabriel, James, and Rachel), there may be inconsistencies in staff helpfulness and product quality control, particularly concerning live insect feed like mealworms. The environment of the store and other potential services (such as grooming or veterinary care) are not detailed in these reviews.

Information regarding any current promotional information is also absent in the provided feedback.

In summary, the Petco in Colleyville, TX, appears to have staff members who are capable of providing excellent and knowledgeable service. However, there are also reports of unhelpful staff and issues with the quality and consistency of certain products. Local users may want to be mindful of these mixed experiences when visiting this store. For details on the store's environment, full range of services, and any promotions, direct contact with Petco may be beneficial.