BirdSmart

Buyers Beware! I bought a pink breasted Galah cockatoo from Birdsmart four months ago for over four thousand dollars. It DIED this weekend. Initial results from the necropsy are that she died of Proventricular Dilation Disease. It is a contagious incurable disease that can be spread from fecal-oral contamination or in the air as an aerosol. We never had a bird prior to this nor did we take it anywhere then from Birdsmart home. When I called Birdsmart to discuss this with them, they were rude, put me on hold for over 10 minutes, and then returned to tell me it was a final sale. They did not offer condolences. They said they would not provide a replacement bird nor refund me any of the thousands of dollars I spent purchasing the bird nor the $1,700 I spent trying to save our bird. Instead they told me that it must have been my fault because the birds are checked before they arrive in their store. My best estimate is my bird got sick at Birdsmart. Hindsight is always 20/20 and now it does seem weird that she did not come with any health paperwork or health guarantee. Before anyone decides to spend any amount of money on a bird from this place, know that mine died of a contagious disease. She was there for months before I purchased her. I do not wish the heartache my family has gone through this week on anyone. My daughter has cried every day over the loss of her friend. I asked Birdsmart to have the owner call me to discuss what happened. I have received ZERO return phone calls from them. Shame on you Birdsmart.

The best place in SD to get pet birds. They do care about their well being. Any bird I got there became a brilliant dear friend in contrast to some other places I tried before.

Friendly and helpful staff and of course many lovely birds. Prices have increased since last time I got a bird but I think that's just where the economy is at currently and their prices are comparable to other bird stores in San Diego.

Have not been in the store but I can tell you from looking at many other places in SD that also carry birds these guys have the highest prices in town.

Love this store. Got my pineapple conure from here. Every employee is very well educated on birds. Not to mention, they have a variety of birds, and all very well cared for.