Petco
Address 600 N Galleria Dr, Middletown, NY 10941, USA
Website https://stores.petco.com/ny/middletown/pet-supplies-middletown-ny-725.html
Phone +1 845-692-6691
Hours
Monday, 9:00 AM - 9:00 PM
Tuesday, 9:00 AM - 9:00 PM
Wednesday, 9:00 AM - 9:00 PM
Thursday, 9:00 AM - 9:00 PM
Friday, 9:00 AM - 9:00 PM
Saturday, 9:00 AM - 9:00 PM
Sunday, 10:00 AM - 7:00 PM
Petco Intro
Welcome to Petco, your premier destination for all your pet care needs! Located at 600 N Galleria Dr, Middletown, NY 10941, we are open daily from Monday through Saturday, 9:00 AM - 9:00 PM, and Sunday from 10:00 AM - 7:00 PM. Our store is a haven for pet lovers, offering a wide range of products and services to ensure your furry friends receive the best care.
At Petco, we specialize in providing high-quality pet supplies, including food, toys, beds, grooming products, and more. We cater to various pets such as dogs, cats, birds, small animals, and fish. Our knowledgeable staff is here to assist you in finding the right products for your pets' needs.
Our store features a welcoming environment designed with your pets in mind. You'll find dedicated sections for each type of pet, making shopping easy and enjoyable. We also prioritize cleanliness and maintain a pleasant atmosphere where both pets and their owners feel comfortable.
- Pet Food & Supplies: We offer a variety of premium pet foods and essential supplies to keep your pets healthy and happy.
- Grooming Services: Our grooming area is equipped with professional tools, ensuring your pet gets a spa-like experience.
- Fish & Aquatic Life: Explore a diverse selection of fish, aquariums, and supplies for your underwater companions.
In addition to our regular offerings, Petco frequently hosts promotions and events. Whether it's seasonal sales or special discounts, we aim to provide you with the best deals on quality products for your pets.
Customer feedback highlights both positive experiences and areas for improvement. Many customers appreciate our price matching policy, as highlighted by a recent review: "I found a 55 gal tank online cheaper than the 40gal I was looking at, so they price matched." However, others have shared concerns about in-store maintenance, particularly regarding fish care, as described in another review: "There were dead and sick fish in every freshwater tank, which was disheartening."
Despite these challenges, Petco remains committed to improving your shopping experience. We encourage you to visit us at 600 N Galleria Dr, Middletown, NY 10941, where our dedicated team is ready to assist you.
Location
Customer Reviews
I found a 55 gal on website for cheaper than the 40gal, so they price matched. Never enough staff here!. Be prepared to wait for anything.
I usually love this Petco, I got my angelfish from here and they’re thriving. Unfortunately, I just went and i was so sad by the fish care and maintenance currently going on. There was dead, rotten fish in every freshwater tank. A lot of them have been eaten to pieces…. so many dead fish stuck in filters. Soooo many sick fish :/ I wish I could take pictures of everything but they were closing. It was upsetting, whoever is on schedule for maintenance is doing a terrible job. I really wanted to get some new fish but I cannot add these into my tank knowing they’ve been exposed to diseases.
I needed to come back to update my review. I came in again last week, upgrading my son's fishtank from 8gal to 30gal, but set myself a budget. When the cashier rang me up (so sorry I didn't get her name) she suggested signing up for a membership, explained it would save me nearly $30 PLUS she advised me to go into the app and see if I could price match some stuff to take my price down. I went from over budget by $8 to saving nearly $45. THIS right here, is why I went from typical 4 stars to 5. She really went above and beyond, was super patient and kind. If I can find her name I'll be adding it because she deserves the recognition.
A fish purchased here had ich & wiped out my tank of fish. They offered to only replace the fish that caused it. My son lives in Denver and had the same problem last year, however, they had no issues replacing &/or giving him a credit for all the fish he lost.
On 03/05/2025 I went to Petco in Middletown, New York. A sales associate named Amyah was very kind and professional. She helped me to quickly locate all of the products that I needed. Amyah is very knowledgeable about the stores inventory.
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