AquaZoo ico

AquaZoo

Pet Store Near MeTexasHarris CountyWebsterClear LakeEl Dorado Boulevard

391 El Dorado Blvd B, Webster, TX 77598, USA

4.0

I would not recommend this place as a guy who answered the phone would not even give me his name! Very rude! Tells me don't need to know his name. My angelfish died within 30 min of being in my tank! 38 dollars is a little pricey! The guy tells me bring in my water as I knew my water was fine! Bought another angelfish at a Petco and I've had it in my tank the last three weeks no problem. Dead fish was in the tank should have stayed clear!

Renee Curry
  • Overview
  • (281) 286-2238

Hours

Monday Closed
Tuesday Closed
Wednesday 11:00 AM - 5:00 PM
Thursday 11:00 AM - 5:00 PM
Friday 11:00 AM - 5:00 PM
Saturday 11:00 AM - 5:00 PM
Sunday 12:00 AM - 5:00 PM

AquaZoo Introduce

AquaZoo is a pet store located at 391 El Dorado Blvd B, Webster, TX 77598, USA. They can be contacted at (281) 286-2238 or via mobile phone at +1 281-286-2238.

As a "Pet Store Near Me," AquaZoo offers aquatic life for purchase. Customer reviews present contrasting experiences.

One customer reported a negative experience, stating that an angelfish purchased from AquaZoo died within 30 minutes of being introduced to their tank. They also mentioned the fish being priced at $38 and described a rude phone interaction where the staff member refused to give their name. This customer advised others to "stay clear" and noted that a subsequent angelfish purchased from another store has thrived.

Conversely, another customer had a highly positive experience. They visited the store shortly after opening and, despite it being busy, received attentive and knowledgeable service from a staff member (referred to as a lady behind the counter). This customer felt that all their questions about buying a new tank and entering the hobby were thoroughly answered. They described the staff member as "very knowledgeable and friendly" and stated their intention to return soon.

Potential customers should consider these differing opinions. While one review raises concerns about fish health and customer service, another highlights positive and helpful interactions with a knowledgeable staff member. It may be beneficial for local users to visit the store to assess the environment and the health of the aquatic life themselves, and to gauge the customer service provided.

AquaZoo Photos

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AquaZoo Location

AquaZoo

391 El Dorado Blvd B, Webster, TX 77598, USA

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Reviews

I would not recommend this place as a guy who answered the phone would not even give me his name! Very rude! Tells me don't need to know his name. My angelfish died within 30 min of being in my tank! 38 dollars is a little pricey! The guy tells me bring in my water as I knew my water was fine! Bought another angelfish at a Petco and I've had it in my tank the last three weeks no problem. Dead fish was in the tank should have stayed clear!

Dec 03, 2024 · Renee Curry

Can not recommend this store enough! I got there a few minutes after they opened and while they were pretty busy, the lady behind the counter took her time and answered every questions I regarding buying a new tank and getting into the hobby. She was very knowledgeable and friendly. I will be going back soon!

Mar 03, 2025 · James Black

I've been in the fishkeeping hobby for years and have seen many fish shops. Aqua Zoo is by far the absolute BEST fish shop ever! Their fish are always so healthy and genetically high quality, they always have a wide and interesting selection of species, and their live plants are beautiful! The customer service is top notch, the space is beautifully cared for, and the fish are always happy. I will be an Aqua Zoo customer and supporter for life! I can't recommend them enough.

Sep 15, 2024 · Hannah Schlittenhart

I been there like 4 times and the lady on the counter is always like in a hurry the owner don’t even talk to the costumers I bought some snails and she just pick them up like nothing with out asking me if I was ok with the snails or anything when you walk in to the store no body even say hi the prices are so high and the place is so small you can’t even walk they have a good selection of fish but customer service is rude and don’t even care about customers I understand that their job may be so stressful but they have to take care of the customers too They need to focus on customer service because the customer is who pays for their bills i don’t even want to go anymore y rater drive more and go to 360 aquatic better customer service cheaper prices open 7 days a week and better quality

Mar 27, 2025 · Adrian Admedra

The reason I stopped. At this store was to get a water test kit and look at the fish. I love the fish. After looking for several minutes I asked if they had one? Funny thing was the man i asked for help from.I wasn't even sure he worked there because he never attempted to see if I needed help yet,He was in eyes view the whole time. He suggested I bring the water in and that they did not have test kids because they didn't work. Yeah you figured that one out because I can't. Anyways that you have nice Fish. And I bought some, Is including a four inch placo, Which when I told my friend about this fish and told him I paid $50 he laughed at me.Why would you do that?You can get them for under ten. Too many places to go ,don't need to come back here.

Mar 30, 2025 · Bill Orlando

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