Reklaw Reef ico

Reklaw Reef

Pet Store Near MeTexasComal CountySan AntonioNorth Point Drive

9227 North Point Dr, San Antonio, TX 78266, USA

5.0

James has amazing customer service and knowledge! We contacted him, wanting to start with something small for our toddler to enjoy. He put together the perfect set up for us! Took the time to explain everything to us, met us on a weekend and even answered evening weekend phone calls! Highly recommend!!!

Gayle McBride
  • Overview
  • (210) 725-4505
  • www.reklawreef.com

Welcome to Reklaw Reef

For local users searching for a "Pet Store Near Me" in the San Antonio area, especially those interested in the fascinating world of saltwater aquariums and reefkeeping, **Reklaw Reef** stands out as a unique and highly recommended destination. Located at **9227 North Point Dr, San Antonio, TX 78266, USA**, Reklaw Reef distinguishes itself by offering a truly specialized and personalized experience, a stark contrast to typical walk-in pet stores. You can reach them by phone at **(210) 725-4505** or **+1 210-725-4505**.

The primary category under which Reklaw Reef operates is a highly specialized pet store, focusing almost exclusively on the intricate and rewarding hobby of **saltwater aquariums and reef systems**. This isn't your average neighborhood pet shop that offers a wide array of pets from various categories. Instead, Reklaw Reef is dedicated to providing everything a marine aquarium enthusiast could need, from initial setup to ongoing maintenance, with a strong emphasis on live marine stock such as fish and corals, as well as the specialized equipment required for these environments.

One of the most striking aspects of Reklaw Reef, and a key differentiator from other pet stores, is its **appointment-only operational model**. While this might seem like an extra step compared to simply walking into a store, customer reviews strongly indicate that this approach is precisely what allows Reklaw Reef to deliver its exceptional level of service. As one satisfied customer noted, "You do have to make an appointment or reach out to visit the store but it is 100% worth the extra step, then to go and walk in any other store." This model ensures that each visitor receives dedicated, one-on-one attention, allowing for in-depth discussions, tailored advice, and a shopping experience free from the distractions and hurriedness often found in busier retail environments. It underscores their commitment to quality over quantity of interactions.

Regarding the **environment** of Reklaw Reef, while the exact aesthetic details are not explicitly described, the nature of its services suggests a highly organized, clean, and meticulously maintained space, especially given the delicate nature of marine livestock. The appointment-only system likely contributes to a calm and focused atmosphere, allowing customers to fully engage with the products and receive personalized guidance. The emphasis on high-quality livestock also implies a professional and well-equipped environment designed to optimally house and display marine life.

The **services** offered by Reklaw Reef are comprehensive and deeply rooted in expert knowledge. The recurring theme in customer feedback revolves around the unparalleled expertise and personalized assistance provided by James, who appears to be the central figure at Reklaw Reef. For newcomers to saltwater or reefing, the support is invaluable. Customers express feeling equipped to "take on any size tank" after their interactions, highlighting the thorough education and guidance provided. This includes explaining complex concepts, helping with equipment selection, and offering advice on livestock care. For those already in the hobby, Reklaw Reef serves as a reliable source for high-quality marine fish, corals, and all the necessary equipment, from filtration systems to lighting. The "complete one stop shop" sentiment from a customer review perfectly encapsulates the range of services, emphasizing that all questions are met with knowledgeable answers.

Several **features** make Reklaw Reef a standout choice for marine aquarium enthusiasts. The most prominent feature is the **personalized customer service and expert knowledge** embodied by James. Customers rave about his ability to explain everything clearly, his willingness to meet on weekends, and even his responsiveness to evening weekend phone calls. This level of dedication is rare in retail and is a significant draw. Another key feature is the **quality of the livestock**. Customers consistently mention the "most quality and care taken for all the live stock," which is paramount when dealing with sensitive marine organisms. This commitment to quality ensures that customers receive healthy and thriving additions to their aquariums. Furthermore, the **competitive pricing** is a notable feature, with customers stating that the pricing is "the best I’ve seen compared to all the other surrounding stores in San Antonio," making Reklaw Reef not only a source of expertise and quality but also value.

In terms of **promotional information**, the strong word-of-mouth recommendations are Reklaw Reef's most effective promotional tool. The glowing testimonials from genuinely satisfied customers serve as powerful endorsements. The sentiment, "I wish I would’ve given this shop a chance a long time ago!" speaks volumes about the positive impact Reklaw Reef has on its clientele. For anyone "on the fence about going," the consistent message is to "make that step and call." This directly encourages potential customers to engage with the appointment-based system, trusting that the effort will be richly rewarded with an unparalleled shopping experience. While specific discounts or sales promotions are not detailed in the provided information, the consistently lauded competitive pricing itself acts as a strong promotional point, indicating that customers can expect fair and attractive rates for high-quality products and services. The unique service model and the positive customer experiences are the core of Reklaw Reef's appeal, effectively promoting it as the go-to destination for serious saltwater and reefing enthusiasts in the San Antonio area.

Reklaw Reef Photos

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Reklaw Reef Location

9227 North Point Dr, San Antonio, TX 78266, USA

Reviews

James has amazing customer service and knowledge! We contacted him, wanting to start with something small for our toddler to enjoy. He put together the perfect set up for us! Took the time to explain everything to us, met us on a weekend and even answered evening weekend phone calls! Highly recommend!!!

May 06, 2025 · Gayle McBride

I am completely new to saltwater/ reefing but after dealing with James and Reklaw reef, I feel like I could take on any size tank. Super knowledgeable, very welcoming, and personal experience from James. I wish I would’ve given this shop a chance a long time ago! You do have to make an appointment or reach out to visit the store but it is 100% worth the extra step, then to go and walk in any other store. Reklaw offers a complete one stop shop catered with any questions you have with all the answers. On top of the upfront personal shopping experience, the pricing is the best I’ve seen compared to all the other surrounding stores in San Antonio, with the most quality and care taken for all the live stock. I hope this is able to make anyone on the fence about going to make that step and call!

Feb 17, 2025 · Sting’nlures *

James provided exceptional service moving a tank I bought. Before I purchased the setup, he talked me through all the specifics of owning a saltwater tank. He moved the tank with live fish and coral to the 5th floor of my office with no issues and quickly. Plus he is very professional. Highly recommended.

Apr 02, 2025 · Colby Lewis

Came all the way from Louisiana just to visit and buy up everything possible! Service was amazing, and James did not disappoint! Corals were in excellent condition! This will be my first stop AGAIN on my next visit to San Antonio!

Dec 10, 2024 · laroza gant

James was absolutely great to work with. He was extremely knowledgeable and helpful in getting my tank and starting it. I can’t wait for it to finish cycling so I can go back and do more business with Reklaw Reef.

Mar 27, 2025 · Stetson Lanier

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