Petco ico

Petco

Pet Store Near MeTexasBexar CountySan AntonioFar North CentralU.S. Highway 281 North

23014 U.S. Hwy 281 N Suite 107, San Antonio, TX 78258, USA

4.0

At this location they always have a good variety of pets to choose from. The Guinea Pig is one I bought there 4 years ago. The staff is super helpful too. The biggest smile on earth is from Cashier Denise! LOL she’s always smiling, happy and helpful. A great person for any business.

Cal h
  • Overview
  • (210) 481-9517
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Petco

For pet owners in San Antonio, Texas, the Petco location at 23014 U.S. Hwy 281 N Suite 107, San Antonio, TX 78258, USA, stands as a highly regarded destination within the "Pet Store Near Me" category. As a prominent national chain, this Petco branch offers an extensive array of products and services designed to cater to the varied needs of all types of pets, from beloved dogs and cats to smaller companions like fish, reptiles, and guinea pigs. This particular store is consistently praised for its wide selection of pets and the exceptional friendliness and helpfulness of its staff, creating a positive and welcoming environment for all visitors.

You can contact this Petco location by phone at (210) 481-9517 or via mobile at +1 210-481-9517. These convenient contact options ensure that customers can easily reach out for product inquiries, service appointments, or general pet care advice, further enhancing their commitment to customer satisfaction.

Environment and Atmosphere

The Petco store at 23014 U.S. Hwy 281 N is characterized by its vibrant and inviting atmosphere. Customers frequently note the "good variety of pets to choose from," indicating a lively and engaging environment for those looking to expand their furry, scaly, or feathered families. The store is well-maintained, promoting a clean and organized shopping experience. Beyond the physical layout, the most impactful aspect of the atmosphere stems from its staff. Reviews consistently highlight their "super helpful" nature and friendliness. Cashier Denise, in particular, receives special mention for her perpetual "biggest smile on earth," being "always smiling, happy and helpful," and being described as "a great person for any business." This level of positive customer interaction contributes significantly to a pleasant and reassuring shopping environment where pet owners feel valued and supported.

Services and Goods for Sale

Petco offers a comprehensive suite of products and services, aiming to be a holistic resource for pet parents. At this U.S. Hwy 281 N location, their extensive offerings include:

  • Wide Variety of Live Animals: The store is well-known for its "good variety of pets to choose from." This includes small animals like guinea pigs (with one customer proudly noting their four-year-old guinea pig was bought there), as well as a diverse selection of fish, reptiles, and birds. They also provide all the necessary habitats, terrariums, aquariums, and accessories for these animals.
  • Pet Food and Treats: A vast selection of high-quality food options for dogs, cats, fish, reptiles, and small animals. This encompasses various brands, dietary needs (e.g., specialized diets, grain-free, wet, dry), and an extensive assortment of treats for all types of pets.
  • Pet Supplies and Accessories: A full range of essential items for pet care, such as beds, crates, carriers, bowls, feeders, collars, leashes, harnesses, toys, litter and litter accessories, grooming tools, cleaning supplies, and health supplements.
  • Professional Pet Grooming: The store provides in-house grooming services for dogs and cats. Customers praise groomers like Rain, who is described as "so sweet" and takes "the time to explain the process." This indicates a commitment to clear communication and a positive experience for both pets and their owners during grooming appointments.
  • Dog Training: Petco typically offers various dog training classes, from puppy socialization to advanced obedience, focusing on positive reinforcement techniques. These programs are designed to help strengthen the bond between pets and their owners.
  • Vetco Vaccination Clinics: Many Petco locations host regular Vetco Vaccination Clinics, providing affordable and accessible preventive veterinary care, including vaccinations, microchipping, and deworming, usually without an exam fee. It's advisable to check the schedule for specific dates and services at this branch.
  • Pet Adoption Events: Petco frequently partners with local animal shelters and rescue organizations to host pet adoption events, offering opportunities to give homeless animals a forever home.
Features and Unique Selling Points

This Petco location at 23014 U.S. Hwy 281 N distinguishes itself through several key features:

  • Exceptional Staff and Customer Service: The most highlighted feature is the consistently positive experience with the staff. Individuals like Cashier Denise are emblematic of the friendly, happy, and helpful service customers receive, making shopping a pleasant and informative experience. Groomers like Rain also contribute to this reputation by providing thorough explanations and a sweet demeanor.
  • Diverse Live Animal Selection: The store's reputation for having a "good variety of pets to choose from" means that prospective pet owners have ample choices when looking for a new companion, from small mammals to aquatic and reptilian friends. The health of these animals is implied by their longevity, such as the four-year-old guinea pig.
  • Comprehensive Service Offerings: Beyond just retail, the integration of professional grooming services directly within the store adds immense convenience for pet owners. The presence of a welcoming and communicative grooming staff enhances this service significantly.
  • Reliability of a National Brand: As part of the Petco chain, customers benefit from the company's established reputation, quality assurance for products, and potential access to nationwide promotions and loyalty programs.
  • Focus on Customer Satisfaction: The detailed positive feedback regarding specific staff members underscores a commitment to customer satisfaction and building positive relationships within the pet community.
Promotional Information and Recommendations

Petco regularly rolls out various promotions, sales, and loyalty programs that can significantly benefit local users. For those in San Antonio searching for a "Pet Store Near Me" in the U.S. Hwy 281 N area, here are some recommendations and potential promotional insights:

  • Experience the Grooming Services: If you're looking for professional grooming, consider scheduling an appointment with groomers like Rain. The positive feedback about their communication and sweetness suggests a comfortable experience for your pet. Inquire about any first-time grooming discounts or package deals.
  • Engage with the Staff: Don't hesitate to interact with the "super helpful" staff, particularly Cashier Denise. Their knowledge and positive attitude can enhance your shopping experience and help you find the best products for your pet.
  • Explore Live Animal Options: If you're considering a new pet, visit the store to see their current selection of guinea pigs, fish, reptiles, or birds. The staff can provide insights into their care requirements.
  • Look for Petco's Recurring Promotions: Petco frequently offers sales on pet food, treats, and supplies. Keep an eye out for their "buy one get one" offers, percentage-off deals, or loyalty program benefits. Joining their Vital Care program can provide ongoing savings and rewards.
  • Consider Repeat Delivery for Savings: For recurring purchases like pet food, explore Petco's repeat delivery service, which often includes significant discounts on initial orders and subsequent deliveries.

The Petco at 23014 U.S. Hwy 281 N Suite 107 in San Antonio offers a well-rounded and highly positive experience for pet owners. Its combination of a diverse product range, available live animals, convenient services like grooming, and especially its friendly and knowledgeable staff, makes it a top choice for addressing all your pet's needs and fostering a happy, healthy relationship with your companion.

Petco Photos

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Petco Location

23014 U.S. Hwy 281 N Suite 107, San Antonio, TX 78258, USA

Reviews

At this location they always have a good variety of pets to choose from. The Guinea Pig is one I bought there 4 years ago. The staff is super helpful too. The biggest smile on earth is from Cashier Denise! LOL she’s always smiling, happy and helpful. A great person for any business.

Jan 19, 2025 · Cal h

This was my very first grooming experience and so was it my dog’s, Rocco! I scheduled with Rain and she was so sweet! She took the time to explain the process, which I really appreciated! Definitely coming back :)

Apr 14, 2025 · Caroline Flores

BUYER BEWARE - ASK QUESTIONS ABOUT CHARGES AND FUTURE CHARGES. Avoid Petco for vaccines at the Vetco clinic. I’ll post a separate review for them, but since it’s under the roof of Petco, it’s a reflection on them. DECEPTIVE AND confusing pricing structure (likely by design). I brought my puppy in for his DA2PAP & Rabies. Paid $119.00 for a package that included this and said “3-visits” and was told that he would need to come back in 4weeks for booster. When I asked if there were any other charges, I was told “no”, included in the $119 package. Returned today and was charged another $65 for the booster. So, effectively,$185 before taxes. Shameful.

Feb 02, 2025 · Darrell Sizemore

Saw Dr Montero and he was great with our Pudgey. Receptionist and Vet Tech were polite and responsive. Will definitely return.

Mar 21, 2025 · Debbie Cantu

This place has BY FAR the worst customer service I’ve ever encountered at any pet store place I’ve been and I’ve been to A LOT. I go there numerous times to purchase pet food because it’s right next door to where we live. Not ONCE have I gone to the checkout line and there was an employee behind the counter. There is never someone there to check people out. I will look around the store and not one employee is available to check me out. Once an employee does decide to come check the customers out, I get no apologies for the wait, nothing. People could literally just walk out with merchandise and they wouldn’t even know because nobody is ever up front to help the customers. And I’m not talking a few minutes wait. I’ve literally waited over 15 min at the counter with not one employees help. It’s ridiculous and inexcusable. If you’re ever in a hurry DO NOT GO TO THIS LOCATION. THEY ARE WORTHLESS.

Dec 22, 2024 · Becca Garza

Pet Store Near Me