Petco

Welcome to the Petco located at 17919 Ventura Blvd, Encino, CA 91316, USA, your local Pet Store Near Me. Petco offers a wide variety of pet supplies and services for pet owners in the Encino area.

Based on recent customer feedback, this Petco location generally maintains a clean and well-stocked environment. One customer noted that the store "actually seemed clean and fully stacked this time around." This suggests an improvement in store maintenance and inventory levels, potentially offering a better shopping experience for local users.

However, a recurring issue mentioned by a customer is the lack of available shopping carts. If you are planning to purchase large or heavy items, such as a 40-50 lbs bag of dog food, it's important to consider that these items are typically located at the back of the store, and you may need to carry them without a cart.

Experiences with store employees seem to vary. While one recent visit was described as "fine," a previous experience highlighted potential staffing challenges, with a manager assisting cashiers and limited staff available on the floor to help customers locate items. It's advisable to be prepared for potentially needing to navigate the store to find products yourself.

On a positive note, one customer shared a commendable experience regarding a late return. Despite the return being significantly past the typical timeframe, a checkout clerk named Levi, with the approval of the on-duty manager (communicated via phone), processed the return. This instance suggests a willingness to provide customer service even in unusual situations.

For pet owners in Encino, CA, this Petco offers a convenient location for your pet supply needs. While it generally appears to be clean and well-stocked, be mindful of potential cart availability issues for large purchases and the possibility of variable staff availability on the sales floor. The positive return experience indicates that the management is willing to address customer service needs. For specific product availability or services, you can contact this Petco location directly at (818) 343-1124 or +1 818-343-1124.