Petco ico

Petco

Pet Store Near MeUtahDavis CountyFarmingtonStation Parkway

120 Station Pkwy, Farmington, UT 84025, USA

4.0

Absolutely the worst experience I have ever had. Do not take large breed dogs here. After giving detailed instructions to both groomers they shaved both of my dogs faces even after we talked specifically talked about a teddy bear face. I was horrified when I picked them up to find that both of my loved ones were literally skinned. I was promised a discount when they could not complete them on the first visit, none was provided. They did not clip their nails and I paid $250 for a job I could have done myself. I’ll never be back Here are before and after pics

Brandon Howard
  • Overview
  • (801) 451-7123
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM

Petco Introduce

Welcome to Petco, your local pet store located at 120 Station Pkwy, Farmington, UT 84025, USA. You can contact them at (801) 451-7123 or +1 801-451-7123. As a well-known national chain of pet stores, Petco typically offers a wide variety of pet supplies, including food, toys, treats, bedding, and accessories for various types of animals.

Based on recent customer reviews, experiences with the grooming services at this particular Petco location in Farmington have been negative. One customer reported a distressing experience where both of their large breed dogs were shaved in the face against specific instructions for a "teddy bear face," leaving them feeling the dogs were "literally skinned." This customer also mentioned a promised discount for an incomplete previous service was not provided, and nail clipping was not done despite the cost.

Another customer shared multiple negative grooming experiences. On one occasion, their dog's head trim was uneven. On a subsequent visit, despite discussing the desired length and asking for correction of the previous uneven cut, the groomers completely shaved the dog's tail, which had never been discussed or done before. This customer expressed disappointment with the results and the drastic change to their dog's appearance, indicating they would resort to home grooming in the future due to these unsatisfactory experiences.

Observed aspects of Petco based on customer feedback:

  • Wide Range of Pet Supplies: Typically offers a variety of products for different animals (though specific inventory is not detailed in the reviews).
  • Grooming Services: Offers pet grooming, but customer experiences at this location have been negative.

Issues highlighted in customer reviews regarding grooming services:

  • Failure to Follow Instructions: Groomers allegedly did not adhere to specific instructions regarding breed-specific grooming styles.
  • Poor Quality Grooming: Reports of uneven cuts and drastic, undesired changes to pet appearance (shaved tail).
  • Lack of Promised Compensation: A promised discount for incomplete service was reportedly not provided.
  • Incomplete Services: Nail clipping was allegedly not performed despite payment.

No positive feedback or information regarding the environment inside the store, other services offered (such as veterinary care, adoption events, etc., which are common in many Petco locations), or any promotional information is available in the provided reviews. Potential local customers should be aware of the reported negative grooming experiences when considering services at this specific Petco location. For information on pet supplies and other services, contacting the store directly may provide more comprehensive details.

Petco Photos

Petco 12
Petco 12
Petco 12
Petco 12
Petco 12
Petco 12
Petco 12
Petco 12
Petco 12
Petco 12

Petco Location

Petco

120 Station Pkwy, Farmington, UT 84025, USA

Get directions

Reviews

Absolutely the worst experience I have ever had. Do not take large breed dogs here. After giving detailed instructions to both groomers they shaved both of my dogs faces even after we talked specifically talked about a teddy bear face. I was horrified when I picked them up to find that both of my loved ones were literally skinned. I was promised a discount when they could not complete them on the first visit, none was provided. They did not clip their nails and I paid $250 for a job I could have done myself. I’ll never be back Here are before and after pics

Aug 24, 2024 · Brandon Howard

Have come here to get my dog's haircut/bathed at least 3 times. The second time, they didn't trim his head and it was a blunt end that looked funny (see photo). This time, I took him in and we agreed I would get the same length as last time, which worked well, and I asked that they make his head look more even since it was so off last time. I picked him up and they completely SHAVED HIS TAIL OFF (you can see photos here of how fluffy it usually is, including the last time where he was cut very short and they left it alone)? We have never discussed his tail and they've never touched it besides trimming the hairs that hung down. Is it normal to completely shave a longer haired dog's tail? It looks awful and I feel so sorry for him :( I will be doing his haircuts myself now... they just can't get it right here and poor Oliver looks ridiculous.

Oct 29, 2024 · Cadence Hall

Hailee Martin is a top notch pet expert. She is truly knowledgeable and has a genuine deep care for the animals. She has gone out of her way and put in tons of extra care in to helping our animals. She literally saved my family Christmas. 10/10 recommend visiting Petco and if your pets have any issues she is who to see!

Dec 24, 2024 · Kade Petersen

Janessa did an excellent job grooming my dog. She was kind and my dog trusted her. Karen did a great job training her, and was very professional at the front desk. I'll be back soon, thank you!

Jan 30, 2025 · Peggy Vandegriffe

I have been taking my dog to Liv for the past 8 months and she's amazing! She always grooms him just how I like and is really sweet to him, he's always so excited to see her.

Mar 05, 2025 · Savannah Hunsaker

Pet Store Near Me