Petco ico

Petco

Pet Store Near MeNorth CarolinaCabarrus CountyKannapolisRoxie Street Northeast

2231 Roxie Street Northeast, Kannapolis, NC 28083, USA

4.0

I recently just visited , it was honestly one of the best pet stores I’ve been to, the staff was so helpful . I just want to say Allen was Amazing just absolutely amazing. He helped me and answered all my questions he was so friendly and caring. Definitely a big shoutout to him . I also want to give a shout out to Stan who was at the register . He was so helpful in helping me set up an account and helped me all the way through while explaining it clearly . Absolutely amazing !!!! This my new baby sprinkles but I also got two cute mouse !

ACastillo_ Cepeda
  • Overview
  • (704) 925-6015
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Petco

For pet parents across North Carolina, particularly those in and around Kannapolis, finding a comprehensive and reliable source for all their beloved companions' needs is paramount. That's where Petco in Kannapolis, NC, comes in. More than just a retail store, this Petco location is designed to be a holistic hub for pet health and happiness, offering an extensive range of products, essential services, and expert advice. Whether you're welcoming a new "baby sprinkles" (like a new mouse, as one happy customer did!), looking for specific treats and toys for your recently adopted "Mac" the cocker spaniel, or seeking professional grooming and training, this Petco aims to be your trusted partner in pet care right here in North Carolina.

The bond between pets and their owners is incredibly special, and Petco understands the importance of supporting that relationship through quality products and accessible services. In a bustling state like North Carolina, convenience and comprehensive offerings are key for busy pet parents. This Kannapolis location strives to provide a seamless and helpful shopping experience, ensuring you can find everything from premium pet food and durable toys to essential health and wellness solutions all under one roof. The commitment to customer satisfaction is often highlighted by local patrons, who consistently praise the friendly and knowledgeable staff for making their visits exceptional.

One of the defining characteristics that sets this Petco apart, according to local reviews, is the outstanding caliber of its team members. Customers frequently share positive experiences, citing individuals like Allen and Kelly for their "amazing" helpfulness, friendly demeanor, and caring approach. Whether it's answering detailed questions about pet care or going the extra mile to make an adoption surprise truly special, the staff at Petco Kannapolis embody a commitment to service that resonates deeply with North Carolina pet owners. This personalized attention transforms a routine shopping trip into a genuinely pleasant and informative encounter, reinforcing why many consider it their "new favorite" pet store.

Beyond the friendly faces, this Petco location offers a robust array of amenities and services designed to support the "Whole Health" of your pet. From vaccinations and grooming to training classes and even self-serve dog washes, the store aims to provide comprehensive solutions that save you time and stress. This integrated approach to pet care makes it a highly suitable and efficient choice for North Carolina residents who prioritize convenience without compromising on quality. This article will delve deeper into the specific offerings of Petco Kannapolis, its strategic location, and the many features that make it a go-to destination for pet parents across the region.

Petco in Kannapolis is conveniently located at 2231 Roxie Street Northeast, Kannapolis, NC 28083, USA. This address places it in a highly accessible area within Kannapolis, making it an easy destination for residents throughout the city and surrounding communities in North Carolina. Its presence within a commercial hub ensures that navigating to and from the store is straightforward, whether you're driving from nearby neighborhoods or coming from further afield.

The location on Roxie Street Northeast means it's generally well-connected to local road networks, contributing to a hassle-free visit for pet owners who might be picking up larger items or bringing their pets for services like grooming. Ample parking is typically available at such retail locations, ensuring convenience from the moment you arrive. This accessibility is a significant benefit for busy North Carolina pet parents, allowing them to efficiently manage their pet care needs without extensive travel.

Being part of a larger retail environment, this Petco location is also often surrounded by other businesses, allowing for combined errands and making it a practical stop in your daily routine. This strategic placement in Kannapolis solidifies Petco's role as a readily available and comprehensive resource for the local pet community across North Carolina, ensuring that quality pet products and services are always within reach.

Services Offered:

  • Extensive selection of pet food, treats, and supplements for dogs, cats, small animals, birds, fish, and reptiles.
  • Live animals for sale, including fish (freshwater and saltwater), small animals (like mice), and birds.
  • Full-service dog grooming, including baths, haircuts, nail trimming, teeth brushing, ear cleaning, and gland expression.
  • Self-Serve Dog Wash stations, providing all necessary supplies for a convenient DIY bath.
  • Dog training and puppy training classes, covering various obedience and behavioral needs.
  • Veterinary services and vaccination clinics, offering affordable preventative care, microchipping, diagnostic testing, and deworming (services vary by location, check with store).
  • Pet adoption events, often in partnership with local animal welfare organizations, helping find forever homes for pets.
  • Pharmacy services for pet medications.
  • Repeat Delivery service for automatic shipment of pet essentials.
  • Curbside Pickup and Same-Day Delivery options for online orders.
  • Expert advice and personalized recommendations from knowledgeable staff on pet care, nutrition, and product selection.
  • Pals Rewards loyalty program for earning points on purchases and services.

Features / Highlights:

  • Exceptional Customer Service: Repeatedly praised by customers for "helpful," "friendly," "caring," and "absolutely amazing" staff members like Allen and Kelly, who go above and beyond to assist.
  • Knowledgeable Staff: Team members are highlighted for their ability to answer questions clearly and provide valuable assistance, from setting up accounts to finding specific products.
  • Wide Product Selection: Offers a vast array of products for various pets, from food and toys to specialized accessories, ensuring a one-stop shopping experience.
  • Comprehensive Pet Care Hub: Integrates retail products with essential services like grooming, training, and veterinary care under one roof, promoting a holistic approach to pet wellness.
  • Live Animal Offerings: Provides a selection of live animals, including fish and small animals, allowing customers to welcome new companions into their homes.
  • Convenient Grooming Options: Features both full-service grooming salon and self-serve dog wash stations, catering to different pet bathing needs and preferences.
  • Accessible Location: Situated in a easily reachable area of Kannapolis with ample parking, making visits convenient for local North Carolina residents.
  • Loyalty Program Benefits: The Pals Rewards program allows customers to earn rewards on purchases, adding value to every visit.
  • Focus on Pet Health: Emphasizes pet "Whole Health," often stocking premium and specialized nutrition options.

Promotions or Special Offers:

Petco regularly offers a variety of promotions and special offers designed to provide value to its customers in North Carolina. These can include:

  • Repeat Delivery Discounts: Often provides significant savings (e.g., 35% off your first Repeat Delivery order, followed by ongoing discounts).
  • New Customer Incentives: Promotions like "$15 off orders $49+" for new customers using specific codes.
  • Grooming Coupons & Rewards: Frequent coupons for grooming services, and a loyalty program where customers can earn free grooms (e.g., every 8th groom free for Vital Care members).
  • Vital Care Program: A subscription service offering benefits like discounts on grooming, vet visits, and other services. Vital Care Premier members often receive an additional 20% off full-service grooming.
  • Weekly Sales & Deals: Regular discounts on various pet food brands, treats, toys, and supplies across all pet categories.
  • Online Deals: Exclusive discounts and bundled offers available through their website for in-store pickup or delivery.
  • Seasonal Promotions: Special sales events tied to holidays or specific times of the year.

It's always recommended for North Carolina locals to check the Petco website, sign up for their email newsletters, or inquire with staff in-store about the latest promotions and how to maximize savings through their Pals Rewards or Vital Care programs. These offers frequently update, ensuring there's usually a way to save on your pet's essentials.

Contact Information:

Address: 2231 Roxie Street Northeast, Kannapolis, NC 28083, USA

Phone: (704) 925-6015

Mobile Phone: +1 704-925-6015

Conclusion: Why this place is suitable for locals

For pet parents across North Carolina, particularly those residing in Kannapolis and the surrounding areas, Petco at 2231 Roxie Street Northeast is an exceptionally suitable and highly beneficial local resource. Its comprehensive offerings, combined with outstanding customer service, make it a premier destination for all aspects of pet care. The convenient location ensures easy accessibility, meaning North Carolina residents can effortlessly manage their pet's needs without extensive travel, whether it's for routine purchases or specialized services.

One of the most compelling reasons for Petco's suitability for locals is the consistently praised caliber of its staff. Reviews highlight team members like Allen and Kelly, whose helpfulness, friendliness, and genuine care transform a simple shopping trip into a positive and informative experience. This personalized attention and willingness to go the extra mile, whether assisting with a new pet adoption or clearly explaining account setups, foster a strong sense of trust and community. For North Carolina pet owners, knowing there are dedicated and knowledgeable individuals ready to assist is invaluable.

Beyond the exceptional service, Petco offers an unparalleled range of products and services under one roof. From an extensive selection of food and supplies for a wide array of pets, including live animals, to essential services like full-service grooming, self-serve dog washes, and comprehensive dog training classes, the store caters to virtually every pet need. The availability of veterinary services and vaccination clinics further solidifies its role as a holistic pet health hub, simplifying pet care management for busy North Carolina families. This integrated approach saves time and stress, allowing pet owners to focus more on enjoying their companions.

Furthermore, Petco's commitment to providing value through promotions, loyalty programs like Pals Rewards, and convenient options such as Repeat Delivery and Curbside Pickup, makes quality pet care more accessible and affordable for the local community. For North Carolina residents seeking a reliable, friendly, and all-encompassing destination for their pets, Petco in Kannapolis stands out as a top choice, fostering healthier, happier pets and a more supportive pet parent community.

Petco Photos

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Petco Location

2231 Roxie Street Northeast, Kannapolis, NC 28083, USA

Reviews

I recently just visited , it was honestly one of the best pet stores I’ve been to, the staff was so helpful . I just want to say Allen was Amazing just absolutely amazing. He helped me and answered all my questions he was so friendly and caring. Definitely a big shoutout to him . I also want to give a shout out to Stan who was at the register . He was so helpful in helping me set up an account and helped me all the way through while explaining it clearly . Absolutely amazing !!!! This my new baby sprinkles but I also got two cute mouse !

May 23, 2025 · ACastillo_ Cepeda

I just adopted my parents a cocker spaniel named Mac! He's amazing and I came in last night looking for treats and toys for him. I was immediately greeted by Kelly and she was awesome! I felt like she was adopting Mac with me. She's so sweet and showed me where to find everything to make this adoption surprise special. Shout out to Kelly for the great customer service. I'll be her customer from now on!!!

Mar 01, 2025 · Rebecca Hatfield

Absolutely unacceptable. Every single time I come to this location, Amber—the grooming manager—finds a reason to cancel or reschedule my appointment last minute, and without ANY notice. This has happened multiple times, and frankly, I’m fed up. It’s clear this is a pattern, not a one-off issue. To make matters worse, they recently increased my grooming fee by FIFTY dollars—again, without informing me ahead of time. That is outrageous and completely unprofessional. I have tried reaching the store manager multiple times and have yet to receive a single callback. The lack of accountability and customer care is beyond frustrating. I will be escalating this to corporate and will continue to leave one-star reviews until someone from management actually takes the time to respond. What’s even more insulting is being lied to—boldly, and to my face—about things I know aren’t true. It’s not just poor service; it’s disrespectful and shows a complete disregard for customers’ time and trust. Do better.

May 16, 2025 · Chastity Jones

Went in today after a really positive experience the last time from the younger grooming employee and the older lady who took time and were patient. Came back today and from the time I arrived was treated with a nasty disposition from Amber. I hey really need to let this lady go! Her customer service is atrocious. Called me to let me know she could not perform the service because my dog had some matting near the face but the face was completely butchered. My dog had some matting last time but the other older lady with the blond hair took her time explained everything and we decided to come back the following morning and everything went well it was just a matter of patience. I would give amber a zero star if I could. Petco please do better hiring more equipped managers. And whatever you do don’t let her touch your pup!

Jun 06, 2025 · alysia arnold

Took my very difficult older dog to get vaccinations updated. It was a very fast and easy process. Checked in and was told upfront the cost. The young ladies who administered the vax were great. This Petco has a lot of awesome people who work there and you can tell they like what they do. Yes I have had an issue with grooming before because one individual lady was very rude but she isn’t the entire store. I started taking my dog elsewhere for grooming. It may be a little more expensive than the vet but you are paying for convenience, which I have no problem with considering it was a Saturday and I did not miss work. I really like this place. I may attempt grooming again I’m not going to say bad things because of one individual and one experience. She probably doesn’t work there any more.

Dec 28, 2024 · Cheryl Killian

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