Missing Link Aquatics & Exotics ico

Missing Link Aquatics & Exotics

Pet Store Near MeNorth CarolinaCabarrus CountyConcordChurch Street North

342 Church St N, Concord, NC 28025, USA

4.0

I bought a baby python, 40 gallon tank, bedding, hide away, water bowl, snake hook and a heating pad and heat lamp. The 2 ladies who helped me with this purchase were extremely friendly, knowledgeable and very charismatic about their jobs. They even threw in some free mice to make this transaction awesome. Definitely visit this store before you make any decisions on pets.

Michael Jones
  • Overview
  • (704) 956-2136
  • m.facebook.com

Hours

Monday 12:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Missing Link Aquatics & Exotics

For pet enthusiasts across North Carolina, especially those in the thriving city of Concord and its surrounding communities, finding a truly exceptional pet store can make all the difference in the lives of their beloved companions. Look no further than Missing Link Aquatics & Exotics, a local gem that has quickly become a trusted resource for a diverse range of animals and their essential care items. This isn't just any pet store; it's a dedicated hub for everything from vibrant aquatic life to fascinating exotic creatures, all backed by a team committed to knowledge and genuine customer service. If you're a local in North Carolina seeking a personalized and informed shopping experience for your pets, Missing Link Aquatics & Exotics is designed with you in mind.

At Missing Link Aquatics & Exotics, the focus goes beyond simply selling pets and supplies. The mission is to foster a healthy, thriving environment for all animals and to empower pet owners with the right information and products. Whether you're setting up your first aquarium, adding a new reptile to your family, or simply need expert advice on feeding and care, this store provides a welcoming atmosphere where your questions are encouraged and answered with care. For North Carolina residents, having such a specialized and customer-focused establishment locally means convenient access to high-quality products and, perhaps more importantly, reliable expertise.

The pet community in North Carolina is incredibly diverse, with enthusiasts for everything from colorful freshwater fish to intriguing snakes and lizards. Missing Link Aquatics & Exotics caters to this wide array of interests, ensuring that whether you’re a seasoned hobbyist or a curious newcomer, you’ll find something to pique your interest and support your pet care journey. Their commitment to offering unique and well-cared-for animals, alongside a comprehensive selection of supplies, makes them an invaluable asset to the local pet scene. This article will delve deeper into what makes Missing Link Aquatics & Exotics the go-to spot for pet owners across the region, highlighting its convenient location, extensive services, and the standout features that set it apart from typical chain stores.

Many local North Carolina pet owners prioritize supporting businesses that show a real passion for animals and their well-being. Missing Link Aquatics & Exotics embodies this, offering a personalized touch that often gets lost in larger retail environments. Their dedication to the specific needs of local customers, combined with a genuine love for animals, creates an inviting space where you can shop with confidence, knowing you’re getting the best for your pets. The reviews speak for themselves, showcasing a business that truly goes above and beyond for its community, whether it's providing free mice with a new snake purchase or offering refunds on fish that didn't thrive despite ideal water parameters.

For residents of North Carolina, the convenience of having a specialized pet store like Missing Link Aquatics & Exotics within easy reach cannot be overstated. It means less time spent searching for unique items or specialized advice, and more time enjoying your beloved pets. This detailed look will help you understand why this particular store is a prime choice for all your pet-related needs, fostering a stronger connection between you and your animal companions right here in our vibrant North Carolina community.

Missing Link Aquatics & Exotics boasts a prime and easily accessible location at 342 Church St N, Concord, NC 28025, USA. For residents across Concord and the wider North Carolina region, this address makes the store a convenient destination for all pet-related needs. Its placement on Church Street North ensures that it's situated within a well-trafficked and recognizable area of Concord, making navigation straightforward whether you're using a GPS or are familiar with local landmarks. The ease of access from major roadways in the area means that even those coming from neighboring towns or cities in North Carolina will find the drive to be hassle-free.

Ample parking is typically available, which is a significant advantage for customers who might be purchasing larger items like tanks or bulk pet food. This ensures a stress-free experience from arrival to departure, allowing you to focus on your purchases and interactions with the knowledgeable staff. The convenience of this location is a key factor in its appeal to local pet owners; it means that urgent pet supply needs or a spontaneous visit to browse their unique selection can be accomplished with minimal effort. This strategic positioning in Concord solidifies Missing Link Aquatics & Exotics as a cornerstone for the local pet community, easily reachable for regular visits and special excursions.

Being centrally located within Concord also allows Missing Link Aquatics & Exotics to serve a broader customer base across North Carolina, attracting individuals who are seeking specialized products or a more expert-driven shopping experience that might not be available in smaller, more generalized pet stores. This thoughtful choice of location reinforces their commitment to being a readily available and valuable resource for pet enthusiasts throughout the region.

Services Offered:

  • Extensive selection of exotic reptiles, including various species of snakes (like pythons), lizards, and amphibians.
  • Wide array of freshwater and saltwater fish, catering to both beginner and experienced aquarists.
  • Comprehensive range of aquarium and terrarium setups, including tanks of various sizes (e.g., 40-gallon tanks), stands, and essential accessories.
  • High-quality bedding, substrates, and hideaways suitable for reptiles and other small animals.
  • Specialized heating equipment, such as heating pads and heat lamps, crucial for exotic pet care.
  • Live and frozen feeder insects and rodents (e.g., mice) to meet the dietary needs of carnivorous pets.
  • A diverse selection of pet food, treats, and supplements for a variety of animals.
  • Expert advice on pet care, habitat setup, nutrition, and troubleshooting common issues for both aquatic and exotic pets.
  • Assistance with selecting the right pet that aligns with your experience level and home environment.
  • Water parameter testing for aquariums, ensuring optimal conditions for aquatic life.
  • Customer-centric return and refund policy for animals that do not thrive, demonstrating a commitment to animal welfare and customer satisfaction.

Features / Highlights:

  • Specialization in both aquatics and exotics, offering a unique blend of pets and supplies often not found together in other local stores.
  • Extremely friendly, knowledgeable, and charismatic staff, praised by customers for their helpfulness and expertise.
  • Genuine passion for animals and jobs, creating a welcoming and informative environment for pet owners.
  • Commitment to customer satisfaction, as evidenced by positive customer reviews highlighting excellent service and fair policies (e.g., refunds for unwell fish).
  • Ability to provide comprehensive setups for new pets, offering everything from the animal itself to its complete habitat.
  • A trusted local alternative to large chain pet stores, emphasizing community support and personalized service.
  • Wide variety of unique and specialized products for niche pet interests, appealing to serious hobbyists.
  • Emphasis on healthy animals and proper care, with staff providing crucial guidance for successful pet ownership.
  • Regularly updated inventory to ensure a fresh and exciting selection of animals and products.
  • A welcoming atmosphere that makes even casual visits enjoyable, as noted by customers who feel like "a kid in a candy store."

Promotions or Special Offers:

Missing Link Aquatics & Exotics occasionally offers special promotions and deals to enhance the value for their customers in North Carolina. While specific promotions can vary and are often discovered in-store, they have a history of surprising customers with thoughtful gestures, such as providing complimentary feeder mice with the purchase of a new python and its setup. These kinds of unadvertised perks highlight their commitment to customer satisfaction and add significant value. It’s always recommended to inquire about any current in-store specials or upcoming promotions when you visit. They understand the ongoing costs of pet ownership and strive to support the local community by making quality pet supplies and animals more accessible. Be sure to ask staff about loyalty programs, seasonal sales, or any bundle deals that might be available to maximize your savings on your next purchase, as these can change periodically.

Contact Information:

Address: 342 Church St N, Concord, NC 28025, USA

Phone: (704) 956-2136

Mobile Phone: +1 704-956-2136

Conclusion: Why this place is suitable for locals

For pet owners throughout North Carolina, particularly those residing in and around Concord, Missing Link Aquatics & Exotics truly stands out as an ideal local resource. Its suitability for the community is multifaceted, stemming from its convenient location, specialized offerings, and, most importantly, its unwavering commitment to both animal welfare and exceptional customer service. Being centrally located on Church Street North in Concord makes it easily accessible for quick errands or leisurely visits, a significant advantage for busy local pet parents who value convenience.

What truly sets Missing Link Aquatics & Exotics apart from larger, more generalized chain stores is its unique specialization in both aquatics and exotics. This dual focus means that whether you're passionate about maintaining a vibrant fish tank or providing the best care for a fascinating reptile, you’ll find a curated selection of healthy animals and the specific supplies you need. This niche expertise is invaluable for North Carolina residents who might otherwise struggle to find such a comprehensive range of products and expert advice under one roof. The customer reviews consistently highlight the staff's extensive knowledge and willingness to assist, providing a level of personalized guidance that is rarely found elsewhere.

The dedication to customer satisfaction and animal well-being is a core reason why Missing Link Aquatics & Exotics resonates so strongly with locals. Stories of staff going above and beyond—like offering free feeder mice or providing refunds for fish that didn’t thrive despite proper care—demonstrate a genuine commitment to their community and the animals they sell. This level of trustworthiness builds lasting relationships, encouraging local pet owners to support a business that genuinely cares about their pets' happiness and health. It’s a store where you can feel confident in your purchases and know that you’re receiving accurate, compassionate advice.

Furthermore, the inviting atmosphere, as described by customers who feel like "a kid in a candy store," fosters a positive shopping experience. It’s a place where enthusiasts can connect with knowledgeable staff and explore unique animals and products in a welcoming environment. By choosing Missing Link Aquatics & Exotics, locals are not only gaining access to specialized products and expert guidance but are also actively supporting a local business that prioritizes the welfare of animals and the satisfaction of its community members. This makes it an indispensable asset for anyone in North Carolina looking to provide the best possible care for their beloved companions.

Missing Link Aquatics & Exotics Photos

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Missing Link Aquatics & Exotics Location

342 Church St N, Concord, NC 28025, USA

Reviews

I bought a baby python, 40 gallon tank, bedding, hide away, water bowl, snake hook and a heating pad and heat lamp. The 2 ladies who helped me with this purchase were extremely friendly, knowledgeable and very charismatic about their jobs. They even threw in some free mice to make this transaction awesome. Definitely visit this store before you make any decisions on pets.

Mar 21, 2025 · Michael Jones

We’ve visited the store multiple times after finding it, my husband is like a kid in a candy store every time we go lol. He loves fish. We recently bought some snails, banded kuhli loaches, and ghost shrimp. We bought another batch of loaches that unfortunately just didn’t make it, Jason gave him a refund as they all died within 2/3 days of buying them even though our water parameters and all were in range. Jason and his staff are great. We will continue to choose to support local verses chain pet stores. 🤍

Jan 27, 2025 · Jessica Claar

They could do better upkeep on their tanks to clean them up, but the people running this store are amazing to deal with. Prices are very reasonable and they will order in whatever you want. I would love to see an expanded and better stocked saltwater section.

Jun 14, 2025 · James Desmond

Cool place, tucked away with easy access and friendly staff. They have a good variety of pet supplies.

Feb 03, 2025 · Mary Yuill

Fb reviews is going crazy so I’ll give my reviews to help this place out. The place isn’t big when it’s your first time going in but They came a long way from when I first met them and they’re still working on making the shop bigger! Their workers and owners are very friendly and talkative once when you get to know them! Animals/pets wise, Our last pet that we got from them was a prairie dog and she’s now over a year old. She may not be friendly to others and will only adore me, my lady, and our dog but nonetheless, it gave us an opportunity of happiness by bringing in a new family member to us! I’m thankful for them and I would give this place a 5 star but because I live an hour away which kills me every time, I wish they can live closer to us so I can change it to a 5 star but opportunity comes and go so I’m not too upset about that! Lastly, I would not compare this to any other local pet store because this store is very unique for the animals/pets they sell and will probably be the only place that sells amazing animals! Ps- I love you guys!

Jan 26, 2025 · Xophan Lo

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