Petco

First and foremost, none of my problems are with the low-level staff. They are so sweet and helpful, and I know they hate the treatment of the animals just as much as I do. The conditions that these animals live in are horrific. I am not a vet, but I have been working closely with reptiles for three years. My standard of care for these creatures is admittedly high, but their basic needs are nowhere near being met. From a husbandry standpoint, the living conditions are atrocious. Copious piles of fecal and filth. Overcrowding in enclosures. Improper humidity levels for snakes that are actively shedding. The list goes on. I've had two major experiences regarding animals in distress and pain, and I will include those pictures. First was in a bearded dragon enclosure with at least four beardies. One bearded dragon was missing fingers, and there was an obvious and active infection happening. Not pictured is another beardie in the back with a similar injury and blood smeared around. I found and told an employee who genuinely seemed as horrified as I was. I can only hope that the beardie was euthanized, as that is the most humane option. The pictured beardie also appears to have the beginning signs of metabolic bone disease, an incurable condition caused by improper lighting and diet. The most recent experience that pushed me to make this review was a leopard gecko with an infection of such severity that I have never seen and the management's inappropriate response. This leopard gecko was limp, barely breathing, had serious eye issues, and a horrifically swollen tail. I immediately tracked down an employee, who then went to get the "animal manager." This woman came over, took one look at the gecko, and tried to tell me this was normal. She acknowledged that she had seen the gecko like this and that he "got mad" at her when she moved the hide he was sprawled on. I know that I came across as a pretentious Karen, but I told her that I knew this was NOT how a leopard gecko should look. She finally pulled him out and walked away. She did not say anything to me at all after her initial insistence that this was fine, and she refused to even look at me. I was firm and concerned, but I was not rude or mean. Again, euthanasia is the most humane option in this case. Due to the failings of humans, this leopard gecko will die soon because of how sick it is. I have been against Petco for years, but I only shop there because I have a rescued ball python (who was given up by another big chain pet store because of health issues) who refuses to eat anything but Petco rats. I can no longer, in good conscience, purchase anything from this store and will be pursuing other options. I implore anyone who reads this to please purchase exotics from local, ethical pet stores or breeders who actually know what they are doing. These animals deserve better.

This Petco has so many cute creatures! One in particular caught my attention though! There is a ferret looking to be adopted! They're all by themselves right now, since their siblings have been adopted... If anyone is looking for a ferret, there is a ferret looking for a family to take them in! The ferret's name is Chunk!

Very unsatisfied every time I got here are any other petco the super worms are dry and if they aren’t it’s only 4 in the thing. Not one live worm out of two thing shit is get over and very unacceptable

I have been buying frozen rats here for several months for my ball python never had a sing issue till today my rat was deliver beaten bloody and smelled extremely rotten. I will be calling tomorrow and I’m either getting a new heathy rat or my money back this is unacceptable!!!

The staff lately has been so great with my foster dog and personal dog on separate occasions when we have shopped in store. They have offered treats, pets, & even sent me home with a care package of treats and toys for our foster. Thank you for the genuine kindness! ♥️🐾