Petco ico

Petco

Pet Store Near MeVirginiaHanover CountyAshlandNorth Washington Highway

247 N Washington Hwy, Ashland, VA 23005, USA

4.0

I am really happy with my recent experience! We saw a Black Capped Conure 2 weeks ago but he was a bit out of our price range. He really connected with my son who has High Functioning Autism so I call him his little service birb. We couldn’t stop thinking about him and even pre-named him “Scritches”. We went back again 2 weeks later and he was still there and remembered my son..and he was marked down. I went to check out wnd the manager was extremely nice and noted we had been checking the bird out and reduced him further to go to a good home which was amazing. Best purchase we have ever made! He has such a fun personality and loves loves lovesssss his new home! Thank you soo soooooo much!

Melissa Griffin
  • Overview
  • (804) 752-4809
  • stores.petco.com

Hours

Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Petco

Welcome to Petco, your local Pet Store Near Me, located at 247 N Washington Hwy, Ashland, VA 23005, USA. You can contact us at (804) 752-4809 or +1 804-752-4809 for any inquiries.

At Petco in Ashland, VA, we aim to provide a variety of pet products and services to meet the needs of local pet owners. Based on customer feedback, the store generally has the products customers are looking for, and these items are easy to locate within the store.

One customer shared a particularly heartwarming experience involving the adoption of a Black Capped Conure. They were impressed that the bird seemed to remember their son during a return visit two weeks later. The customer also highlighted the exceptional kindness of the store manager, who offered an additional discount to ensure the bird went to a good home. This positive experience suggests that the Ashland Petco may have a caring staff, particularly in situations involving pet adoptions.

However, another customer reported a negative experience with a cashier who was perceived as uninterested and unhelpful, citing poor customer service during their checkout process. This suggests that while some staff members may provide excellent service, experiences can vary.

Based on the available reviews, the Petco in Ashland offers a selection of pet products, including animals like birds. The environment is described as easy to navigate in terms of finding products. While one instance of outstanding customer service from a manager was noted in an adoption scenario, another customer experienced poor service from a cashier. No specific promotional information is available at this time.

For local users in Ashland, VA, Petco is a Pet Store Near Me that generally has the needed products and may offer positive experiences, especially with pet adoptions. However, customer service experiences at checkout may vary. We recommend visiting the store to assess the environment and product availability for your specific needs.

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Petco Location

247 N Washington Hwy, Ashland, VA 23005, USA

Reviews

I am really happy with my recent experience! We saw a Black Capped Conure 2 weeks ago but he was a bit out of our price range. He really connected with my son who has High Functioning Autism so I call him his little service birb. We couldn’t stop thinking about him and even pre-named him “Scritches”. We went back again 2 weeks later and he was still there and remembered my son..and he was marked down. I went to check out wnd the manager was extremely nice and noted we had been checking the bird out and reduced him further to go to a good home which was amazing. Best purchase we have ever made! He has such a fun personality and loves loves lovesssss his new home! Thank you soo soooooo much!

Mar 11, 2025 · Melissa Griffin

The products I needed were there, and easy to find. For that you get 5 stars. But the cashier that rung me out could not be less interested in being there.she stood there the entire interaction with her arms crossed, I practically had to beg her to ring me out. Then had to beg her for a bag, for my items. Worst customer service I've ever received. From anyone, anywhere. She was very young, hopefully, you will train her better.

Feb 24, 2025 · Vanessa Phillips

Like many others have commented, hours were not correct when we visited, so we didn’t realize we walked in 15 minutes before closing. They refused us service. Waste of over an hour between travel and waiting around to be helped, only to realize they weren’t going to help us. The cherry on top is that I had a toddler with me who was very excited, but too young to understand why we had to turn around and leave empty handed, he cried and cried. Could have just sold me the damn fish. Horrible customer service.

Mar 07, 2025 · Angele Fernandez

I was able to easily locate a worker to help me find the dog food that I found on their website, which helped me be in and out. Hopefully, the card reader that I was first using gets fixed or replaced soon.

Mar 30, 2025 · Sophia Talley

As we walked in to look at the possible salt water fish and supplies at 545pm we were treated with an announcement that the store was closing and no adoption visits or aquarium sales would made and jokes about how they only had 14 mins to go. I'll never set foot in this store again much less spend another dollar. Absolutely ridiculous. Also, maybe update your hours to save others the same problem or hire decent help that's capable of working the last 15 minutes of a shift.

Dec 17, 2024 · Colby Jones

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