Petco

For those in the San Jose area, specifically near Saratoga, the Petco located at 500 El Paseo de Saratoga is a local "Pet Store Near Me" offering a range of pet supplies and services. You can contact them at (408) 866-7387 or +1 408-866-7387.

Based on recent customer experiences, this Petco location appears to have a knowledgeable and friendly staff, particularly within the aquarium department. One customer recounted a positive experience where an employee named Juan provided extensive assistance and patiently answered numerous questions from first-time aquarium owners, even leading to a significant purchase of an aquarium setup.

The grooming department at this Petco also receives positive mentions, with customers referring to the groomers as "great." However, a more recent review raises concerns about changes within the store, reportedly instituted by an individual named Jenn. This customer described a negative experience involving being left unattended for a grooming appointment and expressed concerns about an "obstacle course" setup at the front of the store, potentially hindering accessibility for handicapped individuals.

While one customer had a very positive experience with the staff in the aquarium section, highlighting their helpfulness and patience, another customer reported a significantly negative experience with customer service related to the grooming department and store layout changes. These contrasting reviews suggest that experiences at this Petco location may vary.

As a Petco store, it is likely that they offer a wide selection of pet supplies, including food, toys, and accessories for various animals. Grooming services are also available, although the recent review indicates potential issues in this area. Information regarding other specific services, the overall store environment beyond the reported layout concern, and any current promotional offers is not available in the provided reviews.

Local users considering this Petco for their pet needs may want to take into account both the positive feedback regarding the aquarium department's helpfulness and the negative feedback concerning recent changes and customer service in other areas. Visiting the store or contacting them directly might provide the most current and comprehensive understanding of their offerings and customer experience.