Petco

I can't say enough great things about the incredible team at Petco—Alisha, Bobby, Nancy, Bobby, Brian, and Alyssa! Their knowledge, kindness, and dedication to pets and their owners make every visit an absolute pleasure. To my Day One’s, Alisha and Bobby—you two have been there from the start, patiently answering every single one of my questions about my American Staffordshire Terrier, Kingston Noir. Bobby, you helped me pick the perfect collar and leash to support my growing, strong-willed pup. And Alisha, when Kingston started losing hair due to allergies, you went above and beyond to help me figure out the cause. Thanks to you, I learned that chicken— in any form—was the culprit. Your time and effort in carefully reading labels with me and ensuring his food was completely chicken-free meant the world. Every time we visit, Kingston walks in eager to see his old friends, Alisha and Bobby, while also hoping to make new ones with Alyssa,Nancy, Bobby, and Brian. This team truly cares, and I couldn’t be more grateful. Thank you all for being amazing! — Kingston Noir’s Mom, SM ❤️🐾

I love all the workers here! They treat me and my puppy Bella in the best way! Especially Alisha!! She is the sweetest person ever! They know when Bella comes to the store! And Bella loves them! Her Groomer Kelsey loves her as well!!! The bond that they have with Bella is amazing! I love that they love her!

The staff was very knowledgeable and friendly. The prices are a little high but they have a huge selection.

Danielle J and Raven are the worst. So I decided to schedule an appt for my miniature schnauzer for Sunday March 3, 2025. On the morning of I called this speedway location and Raven answered the phone. She was not listening at all. She kept saying I don’t see an appointment for 11a. I said ma’am my appt was at noon. So then she says I don’t see an appointment for 12 either. As in if I am just crazy and would randomly call a petco and say I have an appointment without having one. So then this Rude female named Danielle J got on the phone and was utterly rude and ridiculous. Telling me I cancelled my appt. I will not ever go to Petco and wouldn’t refer a bird there to get any services! This was the worst I’ve ever experienced with any company. And these are the people yall are trusting y'all dogs with? Lord have mercy I feel for their customers! Now my fur baby can’t get groomed today and our family cancelled plans to make this appt today. Petco please do a more extensive screening on your employees before hiring them! I will be contacting Corporate office tomorrow.

I usually don't give negative reviews, but my experience this evening was horrible. I have ordered through the app for several years, my large bag of dog food. I put an order in a few hours before I went to the store. I went to the register to check out some dog toys I bought and to check the status of my mobile order. The woman up front asked me my name and asked me if I got an email. When I said I didn't she told me that it not ready then. I was just going to leave because understandably the order wasn't filled yet. But the woman started speaking over the walky talkie asking for my order. The woman on the other end started saying there were two orders with my last name and she needed a first. I then told them my first name and the conversation between the two employees was so tense nd angry. The woman in the back, loudly on the walky talkie started complaining that "she JUST put that order in"... and that I would have to wait to pick it up. I was shocked at how crazy it was for these two to be bickering, when I at no point demanded my order. The woman from the back brought the food up to the counter, slammed it down, and said "I have to see your ID!". I was shocked at the whole exchange. I not at any point demand anything from anyone and was being treated like I was out of line. Petco. PLEASE PAY YOUR EMPLOYEES MORE!!! I am not blaming them for this interaction!! These were two, clearly exhausted, overworked women. This was not an interaction in reaction to what was actually happening, it was the reaction of two people who are working at an obviously understaffed location.