Petco

Welcome to Petco, your local Pet Store Near Me, situated at 1267 Caroline St NE, Atlanta, GA 30307, USA. Petco is a well-known chain of pet stores offering a wide variety of pet supplies, food, and potentially live animals. They often provide services such as grooming and veterinary clinics within their locations. Based on recent customer feedback, experiences at this particular Petco location appear to be mixed.

One customer reported a severely negative experience with a groomer named Sarah. This customer brought their 15-week-old toy poodle for a minor facial trim, providing a picture as a reference. Despite detailed instructions, the customer stated that the groomer cut the puppy's hair excessively short around the eyes, nose, and face, completely altering its appearance. The customer described the experience as "awful" and expressed disappointment with the groomer's judgment, stating they would not return for grooming services at this location. The grooming center manager did provide a refund for the service.

On a more positive note, another customer highlighted "friendly customer service." They were looking to purchase a 48-inch crate and were informed by a store clerk named Cupertina about their price match policy on online discounts. This allowed the customer to purchase the crate at 50% off, and the staff even assisted with loading it into their vehicle. This customer was "very pleased" with their experience.

Based on these recent reviews, the customer service at the Petco on Caroline St NE in Atlanta seems to be a potential strength. However, there is a concerning report regarding the grooming services provided at this location. If you are considering Petco for your pet supply needs, it may be beneficial to inquire specifically about their grooming services and potentially seek further reviews or clarifications. For general purchases and price matching, one customer had a positive experience. You can contact this Petco location at (404) 521-1762 or mobile phone +1 404-521-1762 for more information on their products and services.