Petco ico

Petco

Pet Store Near MeTennesseeKnox CountyFarragutBrooklawn Street

169 Brooklawn St, Farragut, TN 37934, USA

4.0

I only needed 2 things and assumed that a dedicated pet store would have what I need (certainly over the grocery store next door), but sadly I was mistaken. Although they did have Purina One Kitten wet cat food, it was only available in 1 flavor and single cans (limited selection & expensive). As for the Purina One Maturity dry dog food, they do not carry the senior food at all, despite it being a very common item (gotta order it online, like everything else nowadays). Next door, Kroger had it in stock, but only 1 size. Between 2 stores, I had to settle for only 2 items that Petco should offer with better selection and quantity. The store associates were helpful and friendly, but otherwise I won’t be going back.

Paul
  • Overview
  • (865) 671-1864
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Welcome to Petco

For pet owners in Farragut, Tennessee, and the surrounding communities, Petco stands as a recognized and accessible option within the "Pet Store Near Me" category. Situated at 169 Brooklawn St, Farragut, TN 37934, USA, this well-established pet retail chain aims to provide a broad spectrum of products and services catering to a diverse array of pet needs. As a national brand, Petco typically offers a comprehensive selection for various types of pets, from common household companions like dogs and cats to aquatic life, reptiles, and small animals.

The environment at this Petco location, as observed by customers, generally appears to be well-maintained. One reviewer specifically noted that the "Retail area was clean, well stocked," and that "Displays were especially well done." This suggests a commitment to a tidy and organized shopping experience, making it easier for customers to navigate and locate desired products. A clean and well-arranged environment is crucial for any retail establishment, and it appears this Petco strives to meet that standard, creating a pleasant atmosphere for pet owners to browse and shop for their animals' necessities. This positive feedback regarding the store's physical presentation contributes to a generally inviting ambiance for visitors.

Petco typically offers a wide array of services and goods designed to meet the comprehensive needs of pet owners. As a prominent "Pet Store Near Me," their inventory generally includes an extensive selection of **pet food** for various dietary requirements and life stages, encompassing both wet and dry options for dogs and cats. This would commonly include popular brands such as **Purina One Kitten wet cat food** and **Purina One Maturity dry dog food**, although specific availability and variety can, as noted by a customer, be subject to in-store stock limitations. Beyond food, Petco stores typically stock a vast range of **pet supplies**, including toys, bedding, grooming tools, leashes, collars, training aids, and health supplements. For owners of fish, reptiles, and small animals, there are usually dedicated sections featuring habitats, food, and specific accessories. In addition to products, Petco often provides various in-store services such as **dog grooming**, **obedience training classes**, and sometimes even **veterinary services** through partnerships or in-house clinics. While the provided reviews do not explicitly detail all services offered at this specific Farragut location, these are standard offerings found across the Petco chain, which contribute to its appeal as a comprehensive pet care provider.

The key features of this Petco location, based on the provided customer feedback, include both strengths and areas where improvements could be made. A significant strength highlighted is the **friendly, knowledgeable, and helpful associates with a focus on customer service**. Reviewers consistently praise the staff for their willingness to assist and their overall positive demeanor. This human element is crucial in a retail environment and can greatly enhance the shopping experience, even when product availability might be a challenge. The clean and well-stocked retail area, with well-executed displays, also stands out as a positive feature, contributing to an organized and pleasant shopping trip. However, a notable area of concern, as articulated by one customer, is the **limited in-store selection and quantity for certain common items**. The inability to find desired flavors of wet cat food in bulk or specific senior dog food varieties in stock suggests that while Petco aims for breadth, the depth of selection for every product might vary at this particular location. This can necessitate online ordering or visits to multiple stores, which can be inconvenient for customers seeking immediate purchases. Despite this, the positive feedback on staff responsiveness indicates an effort to assist customers even when an item isn't readily available on shelves.

Regarding promotional information, no explicit advertising or discount offers were mentioned in the provided customer reviews. Therefore, an objective introduction must rely on the indirect promotional aspects gleaned from the customer experiences. The positive comments about the **"Friendly, knowledgeable and helpful associates"** inherently promote the store's customer service quality, acting as a strong draw for individuals who value personalized assistance and expertise. The observation of a "clean, well stocked" retail area with "well done" displays subtly promotes the store's commitment to providing an organized and aesthetically pleasing shopping environment. Conversely, the critical feedback concerning limited in-store selection for common items, such as specific pet food types, serves as a counter-promotion, potentially deterring customers who expect immediate availability for their routine purchases. The necessity to "order it online, like everything else nowadays" or visit other stores highlights a potential inconvenience. For local users on the "Pet Store Near Me" platform, this mixed feedback suggests that while Petco offers a pleasant shopping environment and helpful staff, it might be advisable to call ahead or check online for specific product availability, especially for less common varieties or bulk purchases, before making a dedicated trip.

In conclusion, Petco at 169 Brooklawn St, Farragut, TN 37934, USA, and reachable at (865) 671-1864, presents itself as a generally clean and well-organized "Pet Store Near Me" with a strong emphasis on friendly and knowledgeable customer service. While it aims to be a comprehensive provider of pet supplies and potentially services, customers should be aware that in-store selection for specific items might sometimes be limited, potentially requiring online orders or visits to other retailers. Despite this, the helpfulness of the associates remains a consistent positive, ensuring that customers receive assistance even if their exact item isn't immediately available. For those in Farragut seeking a reliable pet supply store with a supportive staff, Petco remains a viable option, though checking specific product availability beforehand may enhance the shopping experience.

Petco Photos

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Petco Location

169 Brooklawn St, Farragut, TN 37934, USA

Reviews

I only needed 2 things and assumed that a dedicated pet store would have what I need (certainly over the grocery store next door), but sadly I was mistaken. Although they did have Purina One Kitten wet cat food, it was only available in 1 flavor and single cans (limited selection & expensive). As for the Purina One Maturity dry dog food, they do not carry the senior food at all, despite it being a very common item (gotta order it online, like everything else nowadays). Next door, Kroger had it in stock, but only 1 size. Between 2 stores, I had to settle for only 2 items that Petco should offer with better selection and quantity. The store associates were helpful and friendly, but otherwise I won’t be going back.

May 08, 2025 · Paul

Friendly, knowledgeable and helpful associates with a focus on customer service. Retail area was clean, well stocked. Displays were especially well done. Many Thanks!!!

May 08, 2025 · Tom Samples

Love this store location extra special! Braden always helps me!! He is so helpful & patient. If you want to get good quality stuff for your pet go here! You will also get quality service! 10/10 my go to pet store!

Feb 25, 2025 · Kirsten Rand

This has been the worst grooming experience I have ever had thanks to Teresa. Don’t get me wrong the personality was good. CUSTOMER SERVICE EXPERIENCE WAS A 0/10. I told her exactly what I wanted and when I went to get my puppy it was NOTHING CLOSE TO WHAT I HAD ASKED FOR. It should have been a miniature Schnauzer haircut NOT A CHIHUAHUA haircut! Very disappointed Petco. Teresa was nice at first and became very rude when she was taking my puppy back. Never ever again will I ever come back to this location. I’ve lost it.

Jun 03, 2024 · Stephanie M.

Extremely Disappointing Experience – Not Returning to Farragut, Petco I had a terrible experience at Petco-Farragut that left me feeling personally attacked and disrespected. I took my dog in for a grooming appointment, and when I checked in, I made sure to inform the groomer about my dog’s hip issues. I was asked if he had any medications he takes for his hips, I answered No, we do a natural supplement and named it off to her, Instead of a professional, caring response, I was immediately scolded and made to feel like a bad pet owner for not meeting this groomer’s personal standards for my dog. This groomer, Teresa, is not a vet, yet she spent the entire check-in of 20 minutes telling me that my dog, who already has a hip health issue, was “50 years old in dog years,” overweight, and in need of medications. I felt completely insulted when she told me my vet wasn’t doing enough and that I should seek care elsewhere. To make matters worse, Teresa also told me that if my dog would bark, he would be considered aggressive because he would be stressed and full of anxiety, and I would need to pick him up immediately if called. I understand that barking can be an issue, but this kind of threat felt unnecessary and unfair, I mean after all, he is a dog, they bark...... I trust my veterinarian’s advice and felt that Teresa was overstepping her role, offering unsolicited medical advice without any qualifications. I was already doing what I felt was necessary and the best care for my dog, and being berated for it was absolutely uncalled for. I left feeling humiliated and upset, and I won’t be returning to Petco- Farragut after this. I expect better from a place I should be able to trust with my pet’s care, and this experience has completely changed my view of their services.

Jan 28, 2025 · JoAnna Phelps

Pet Store Near Me