
Pet Supermarket
Pet Store Near MeFloridaOrange CountyOrlandoRegency Village Drive
11589 Regency Village Dr, Orlando, FL 32821, USA
3.0
Dont buy anything edible here, twice in a row we have bought dog trwats and food and both times they have been infested with black bugs. They take back the goods, but they clearly have an infestation in the pet food areas. When you call they dont seem surprised so they know they have a problem and dont care.
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Overview
- (321) 462-3382
- www.petsupermarket.com
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Pet Store Near Me
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Pet Supermarket Introduce
Welcome to Pet Supermarket, a pet store located at 11589 Regency Village Dr, Orlando, FL 32821, serving the local community with a range of pet-related goods. As a "Pet Store Near Me," Pet Supermarket aims to be a convenient destination for pet owners seeking supplies for their animals. You can reach them at (321) 462-3382 or +1 321-462-3382 for inquiries about their products and services.
When choosing a pet store, local users often consider various factors such as product selection, quality, pricing, and overall shopping experience. Based on recent customer feedback available online, it is important for potential customers to be aware of some concerns raised regarding the quality of edible goods at this particular Pet Supermarket location.
According to customer reviews, there have been instances where dog treats and food purchased from this store were found to be infested with black bugs on two separate occasions. While the store reportedly accepted returns of these items, the reviews suggest a potential ongoing issue with infestation in the pet food areas. One customer indicated that upon calling the store, the staff did not seem surprised, implying a possible awareness of the problem without a clear indication of resolution.
For cat owners, another aspect highlighted in the reviews concerns the selection of wet cat food, specifically multipacks or boxes. A customer noted a limited availability of these items, with a greater emphasis on individual cans. This lack of variety in multipacks could be less convenient and potentially more expensive for customers who prefer to purchase wet cat food in bulk. The same customer also mentioned that the prices at this Pet Supermarket were generally higher compared to other pet stores in the area, which is a significant factor for budget-conscious shoppers.
Adding to the concerns regarding product and pricing, one customer shared an experience involving a purchase of a limited multipack of wet cat food. Upon arriving home, they discovered that the box was missing two cans. While the store offered an exchange for a full box, the customer deemed the return trip too inconvenient, resulting in a financial loss and a decision not to shop at this location again. This incident points to potential issues with inventory management or quality control that local users may want to consider.
Considering these recent experiences shared by other customers, it is advisable for local users seeking a "Pet Store Near Me" and considering Pet Supermarket at 11589 Regency Village Dr in Orlando to exercise caution, particularly when purchasing edible items for their pets. It may be prudent to carefully inspect all food and treat products at the point of purchase to ensure they are free from any signs of infestation or damage. Additionally, comparing prices and the availability of desired items, such as wet cat food multipacks, with other local pet stores might be beneficial to make an informed shopping decision.
While the reviews highlight negative experiences related to product quality and selection, they do not provide information about other aspects of the store, such as the availability of pet accessories, toys, grooming supplies, or services like pet grooming or adoption events, if any are offered. Therefore, local users interested in these aspects may need to visit the store in person or contact them directly to inquire about the full range of products and services available.
It is important to remember that these reviews represent individual customer experiences and may not be representative of every shopping experience at Pet Supermarket. However, they do raise valid concerns that potential customers should be aware of. When choosing a "Pet Store Near Me," factors such as product quality, selection, pricing, customer service, and the overall shopping environment should be taken into account to ensure a satisfactory experience for both the pet owner and their beloved animal.
For local users in the Orlando area looking for pet supplies, it might be worthwhile to research and compare multiple pet stores in the vicinity. Reading recent reviews from various sources can provide a broader understanding of the experiences of other pet owners. Checking online platforms for deals, promotions, or loyalty programs offered by different stores can also help in making an economical choice. Additionally, considering stores that prioritize product quality control and efficient customer service can contribute to a more positive and reliable shopping experience.
In conclusion, while Pet Supermarket at 11589 Regency Village Dr, Orlando, FL, is a local pet store option, recent customer feedback indicates potential issues with the quality of edible goods, limited selection of certain items like wet cat food multipacks, and potentially higher prices compared to other stores. Local users should be aware of these concerns and consider them when deciding where to purchase pet supplies. Direct engagement with the store for specific inquiries about product availability, quality control measures, and any ongoing promotions is recommended to make an informed decision.
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Pet Supermarket Location
Pet Supermarket
11589 Regency Village Dr, Orlando, FL 32821, USA
Get directionsReviews
Dont buy anything edible here, twice in a row we have bought dog trwats and food and both times they have been infested with black bugs. They take back the goods, but they clearly have an infestation in the pet food areas. When you call they dont seem surprised so they know they have a problem and dont care.
Apr 04, 2025 · Daniel LorangerAlmost no selection of wet cat food in multipacks/boxes; you have to buy them all individually. Also pricier than other stores. I stopped in quickly while running other errands and grabbed one of the few multipack boxes available. When I got home an hour later I opened it and realized it was missing two cans. I called and the employee said I could come exchange it for a full box, but it would be a long drive for me and I think I’ll take the loss and learning experience and just won’t shop here again.
Jan 30, 2025 · Nicole KeelerNice looking store. Self-serve dog wash looks particularly nice. Unfortunately, I wasn't able to buy anything as the store's computers were down. The two staff onsite were excellent and professional and should be commended. All of their support personnel and bosses should get sacked for leaving a brand new store without support at 445pm on a Monday. Disgraceful how these folks were getting dumped to voicemail. Do better.
Nov 13, 2023 · Dan SasseThey locked the doors early and two girls are just standing at the register and wouldn’t let me in to grab a pack of ferret food that would take one minute since I know where it is. Bad service to lock your doors early just to stand at the register doing nothing, closest pet store to me and have been multiple times but not sure if I will return after this since I rushed over here to make it so my ferrets could have food since they are out just to find two employees at the register saying they are closed and standing there doing nothing.
Aug 27, 2024 · David WaterhouseNEVER BUY A REPTILE FROM HERE. One of the reptiles i saw from this store has terrible hubandry. The employees dont know any thing about reptiles here and need to do some reserach of them because it just looks bad that they dont know anything about some of the pets in this store. By the looks of it the chameleon won't last very long and has probably has an respiratory infection because the employees over spray the tanks with all the reptiles. One of the employees that was on the register today didn't even greet me when I came in like they are suppose to. I have been to many Pet Supermarket stores and this has probably been by far the worst ones Ive been to.
Jan 15, 2024 · Richard ParkPet Store Near Me

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