
Petco
Pet Store Near MeFloridaOsceola CountyKissimmeeJohn Young Parkway
3246 John Young Pkwy, Kissimmee, FL 34741, USA
4.0
I took my two goldendoodles to Petcot for a bath and a trim, but the experience was not what I expected. I only asked for a trim around the edges, but the result wasn’t great. My dog Canela ended up with a gap in her bangs, and they told me it was because of the cowlick that goldendoodles have in that area. However, the last time I took them to another groomer, they managed to handle that detail perfectly, and they looked great. When I went to pick them up, they warned me about the gap in her bangs, which I found odd because we didn’t have that issue last time. Plus, they handed them over still wet, not fully dry. Honestly, they didn’t even look like they had been bathed, and for the $180 I paid, I expected better service. I thought a lot before leaving this review because the woman who helped me was very kind and loving with my dogs, and I really appreciate that. However, I also feel like the result didn’t justify the cost, especially considering that when I bathe them myself, they end up looking better.
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Petco Introduce
Welcome to Petco, conveniently located at 3246 John Young Pkwy, Kissimmee, FL 34741, USA. As a prominent "Pet Store Near Me," Petco aims to be a comprehensive destination for pet owners, offering a wide array of products and services to cater to the needs of various animals, including dogs, cats, fish, reptiles, and small animals. Petco strives to provide a convenient and accessible location for local pet owners to find essential supplies, nutritious food, and professional services for their beloved companions.
Upon entering the Petco in Kissimmee, customers can expect a retail environment stocked with a diverse selection of pet-related goods. The store typically features aisles filled with various brands and types of pet food, catering to different dietary requirements and preferences. You can likely find dry and wet food options, as well as specialized diets for pets with specific health needs or life stages. Beyond food, Petco offers a wide range of supplies, including toys, treats, bedding, collars, leashes, carriers, and grooming tools. Whether you're looking for a new chew toy for your dog, a cozy bed for your cat, or essential habitat accessories for your reptile, Petco aims to provide a broad selection to meet your needs.
In addition to retail offerings, Petco often provides various services to support pet owners in caring for their animals. One of the commonly offered services is pet grooming. Customers can typically book appointments for their dogs and cats to receive baths, haircuts, nail trims, and other grooming services. The grooming services aim to keep pets clean, comfortable, and looking their best. However, as indicated by some customer reviews, experiences with grooming services can vary. One customer reported dissatisfaction with a trim for their goldendoodles, noting uneven results and the dogs being returned still wet, despite the cost of the service. This suggests that while grooming is offered, the quality of the service may not always meet expectations and could be inconsistent.
Another service that Petco often provides is basic veterinary care through in-store clinics or partnerships with veterinary professionals. These services can include vaccinations, routine check-ups, and minor medical treatments. This aims to offer pet owners a convenient way to access essential healthcare for their animals. However, the specific availability and scope of veterinary services can vary by location.
Petco also frequently offers services related to pet adoption, often partnering with local animal shelters and rescue organizations to host adoption events. This provides an opportunity for potential pet owners to meet and adopt animals in need of loving homes. This commitment to animal welfare extends beyond just selling pets and actively promotes responsible pet ownership through adoption initiatives.
Features of Petco stores often include knowledgeable staff who can offer advice and guidance on pet care, nutrition, and product selection. Employees are generally expected to be passionate about animals and trained to assist customers in making informed decisions for their pets. However, as with any retail environment, the level of expertise and customer service can vary among individual staff members.
Based on the provided customer reviews, it's important for local users to be aware of potential inconsistencies in service quality, particularly regarding grooming. One review detailed a negative experience with a dog grooming service, citing unsatisfactory results and a lack of thoroughness despite the cost. Another review highlighted a significant issue with appointment scheduling and customer service at the front desk, where a strict five-minute grace period led to the cancellation of an appointment, causing considerable inconvenience to the customer who had traveled a distance. These reviews suggest that while some staff members may be kind and caring towards pets, there can be shortcomings in the execution of services and in customer service policies.
Promotional information for Petco can vary and may include discounts on specific products, loyalty programs for repeat customers, and special offers on services like grooming or vaccinations. These promotions are often advertised in-store, online, or through email newsletters. Local users interested in potential savings should check the Petco website or inquire in-store about any current promotions or loyalty programs available at the Kissimmee location. Keep an eye out for seasonal sales events or discounts on specific brands or types of pet supplies.
In conclusion, Petco at 3246 John Young Pkwy in Kissimmee, FL, serves as a local pet store offering a wide range of pet supplies and some services like grooming. While it aims to be a convenient one-stop shop for pet owners, it's crucial for potential customers to be aware of the mixed customer experiences reported in the provided reviews. While the store offers a variety of products and the potential for services like grooming and veterinary care, experiences can vary, and it may be beneficial for pet owners to inquire specifically about the qualifications and experience of service providers and to clarify any policies, such as appointment grace periods, before committing to a service. For basic pet supply needs, Petco likely offers a convenient option, but for services, it may be prudent to seek detailed information and perhaps consider other local options to ensure the best care for your pet.
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Petco
3246 John Young Pkwy, Kissimmee, FL 34741, USA
Get directionsReviews
I took my two goldendoodles to Petcot for a bath and a trim, but the experience was not what I expected. I only asked for a trim around the edges, but the result wasn’t great. My dog Canela ended up with a gap in her bangs, and they told me it was because of the cowlick that goldendoodles have in that area. However, the last time I took them to another groomer, they managed to handle that detail perfectly, and they looked great. When I went to pick them up, they warned me about the gap in her bangs, which I found odd because we didn’t have that issue last time. Plus, they handed them over still wet, not fully dry. Honestly, they didn’t even look like they had been bathed, and for the $180 I paid, I expected better service. I thought a lot before leaving this review because the woman who helped me was very kind and loving with my dogs, and I really appreciate that. However, I also feel like the result didn’t justify the cost, especially considering that when I bathe them myself, they end up looking better.
Oct 22, 2024 · Michelle MonterreyWarning do not come here! I tend to be fair on my reviews but by far this was the Worst experience ever at a Petco. When booking the appointment they should really advise there is a 5 minutes grace period before your whole appointment is canceled or rescheduled. I called prior advising of my 3-5 minute lateness and upon arrival, I was EXACTLY 5 minutes passed my scheduled appointment, the lady at the front desk which lacked customer service and has no business working with humans let alone animals, balntely stated I was 5 minutes late and my appointment had to be rescheduled. I reside over 30 minutes away and the inconvenience of not seeing my pet on my day off really dampered all my plans. This was a COMPLETE WASTE OF TIME.. I do not recommend this place at all especially if your in a time crunch and don't have the time or energy to explain to people that unforesable events happen on the way to you scheduled appointment.
Feb 17, 2025 · dahyana PerezThis was a dismal experience. Did not even try to get service but when we asked if there was someone to talk to we were snapped at. The advice was all derogatory and minimal and it felt like an odd personal bias was executed instead of any actual genuine help. Oddly we went 3 miles down the road to a different location of the same store and were wonderful helped, educated and welcomed. Do not seek reptilian advice from Matt. If you would like a great experience, see my second review of Petco at sunrise plaza with a cheerful experience from Laura.
Mar 22, 2025 · Meg WalThe worst customer service experience, my dog is less than a pound and I wanted to cut his nails, I mentioned that his paw hurts, he is 15 years old and his vaccinations are up to date, apparently if he doesn’t walk well and they don’t put his leash on them they can’t cut his nails!!! I think it’s stupid, they weren’t doing much, they don’t want to work, they are lazy and don’t give you good attention, it’s sad you spend $25 plus $6 tip which is what I always spend for less than 5 minutes!!! I left angry because they told me it’s the policy that he must walk on a leash to cut his nails!!! Are you serious! Please, after reading the comments! Change your staff
Apr 09, 2025 · Maria Elena LongSo nice there the worker went to the back to find an item that she wasn't sure if I could use, I did end up buying it. I just thought she And her coworker where nice for thinking and helping like that. Good and awesome service is hard to find I'll be coming to this store more often then poinciana store 🥰
Feb 22, 2025 · jailen GarciaPet Store Near Me

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