
Pet Retreat At Paramount Farms
Pet Store Near MeMarylandWashington CountyHagerstownLeitersburg Smithsburg Road
21538 Leitersburg Smithsburg Rd, Hagerstown, MD 21742, USA
4.0
Be forwarned. This place does not take geriatric dogs. I toured the facility, filled out the paperwork LAST FALL and only when I went to make reservations for this year's events/plans this week, I was told my 17 year old dog, who had been boarded for years at other places would not be accepted due to his age. But they could take my other two dogs. Now, if I had a place for my dogs, would I need boarding? What am I to do with one dog? Have people sign a disclosure for geriatric dogs or be up front and tell people you don't accommodate them before people make plans. I have my son's wedding and other major events only to possibly not be able to attend if I cannot find an alternative boarder. Very frustrating and disappointing for a facility that looked very nice.
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Overview
- (301) 790-3276
- www.petretreat.net
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Pet Store Near Me
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Pet Retreat At Paramount Farms Introduce
Welcome, local pet owners! If you're searching for a trusted "Pet Store Near Me" that provides comprehensive care and a comfortable environment for your furry companions, look no further than Pet Retreat At Paramount Farms. Located at 21538 Leitersburg Smithsburg Rd, Hagerstown, MD 21742, USA, Pet Retreat At Paramount Farms is dedicated to offering a range of services to meet the diverse needs of your beloved pets.
Pet Retreat At Paramount Farms understands that your pets are family, and their well-being is your top priority. This understanding is reflected in their commitment to providing a safe, clean, and nurturing environment for every animal in their care. While specific details about the facility's ambiance and layout aren't extensively available online, customer feedback offers valuable insights into the experience they provide.
One customer review highlights a potential limitation regarding geriatric dogs. The reviewer expressed disappointment after being informed that their 17-year-old dog would not be accepted for boarding due to his age, despite prior communication and paperwork. This suggests that Pet Retreat At Paramount Farms may have specific policies or limitations concerning the age or health conditions of pets they can accommodate. It's crucial for pet owners, especially those with senior or pets with specific health needs, to inquire directly about these policies before making any boarding arrangements.
On a more positive note, another customer shared a highly favorable experience. They were "very impressed" with Pet Retreat, having boarded their two pups for a week. The review emphasizes the exceptional care provided, with the staff going "the extra mile" for the animals. This included accommodating booking and drop-off smoothly. Furthermore, during their stay, the staff proactively addressed one pup's stomach issues by supplementing their diet with rice. Demonstrating their attentiveness and care, they even bathed the muddy pup before their return. This positive feedback underscores the staff's friendliness, accommodation, and dedication to the animals' comfort and well-being.
Based on the available information, Pet Retreat At Paramount Farms appears to offer primarily boarding services for dogs. The positive review explicitly mentions boarding for "2 pups," indicating a focus on canine care. While the business name includes "Pet Retreat," the reviews currently available do not specifically mention services for other types of pets, such as cats. Therefore, local users seeking boarding for animals other than dogs should contact Pet Retreat directly to inquire about their capabilities.
The positive review also subtly hints at additional services beyond just providing shelter. The act of supplementing a dog's diet due to stomach distress suggests a level of attentive care that goes beyond basic feeding. Similarly, bathing a dog before returning it to its owner indicates a commitment to hygiene and ensuring the pet returns home clean and happy. These actions point towards a more comprehensive care approach, potentially including basic grooming or attention to specific needs as they arise.
While explicit details about features and amenities are limited, we can infer some aspects based on the customer experiences. The smooth booking and drop-off process suggest an organized and efficient operation. The willingness of the staff to address a pet's dietary needs and provide a bath indicates a caring and proactive approach to pet well-being. The fact that a customer felt comfortable leaving their "2 pups for 1 week" implies a level of trust in the facility and its staff.
To gain a more complete understanding of Pet Retreat At Paramount Farms, local users are encouraged to contact them directly via phone at (301) 790-3276 or their mobile number +1 301-790-3276. Speaking with the staff will allow you to inquire about their specific services, including whether they offer cat boarding, grooming services, or any other pet-related amenities. You can also ask about their policies regarding senior pets or animals with specific health conditions to avoid any potential disappointments.
Furthermore, a direct conversation will provide an opportunity to learn more about their facilities, such as the size and type of accommodations they offer, their exercise routines for boarded pets, and their safety protocols. Understanding these aspects will help you make an informed decision about whether Pet Retreat At Paramount Farms is the right fit for your pet's needs.
As a local "Pet Store Near Me" specializing in pet boarding, Pet Retreat At Paramount Farms offers a valuable service to the Hagerstown community. While one customer experienced a setback regarding their geriatric dog, another praised their exceptional care, friendly staff, and willingness to go the extra mile. This suggests that the quality of care for accepted pets is high. However, it is essential for pet owners to communicate their specific needs and their pet's condition directly with Pet Retreat to ensure a suitable and positive experience.
Currently, there is no specific promotional information available online for Pet Retreat At Paramount Farms. Local users interested in any special offers or discounts should inquire directly when contacting them. It's always a good idea to ask about pricing for different boarding durations and any potential package deals.
In conclusion, Pet Retreat At Paramount Farms in Hagerstown, MD, appears to be a local pet boarding facility that has garnered positive feedback regarding the attentive and caring nature of its staff. They seem dedicated to providing a comfortable and supportive environment for the pets in their care, as evidenced by their proactive approach to addressing a pet's health and hygiene needs. However, potential limitations regarding the acceptance of geriatric dogs highlight the importance of direct communication to understand their specific policies and services. If you are a local pet owner seeking reliable boarding services for your dogs, contacting Pet Retreat At Paramount Farms directly is the best way to determine if they can meet your specific requirements and to learn more about what they offer.
Pet Retreat At Paramount Farms Photos



Pet Retreat At Paramount Farms Location
Pet Retreat At Paramount Farms
21538 Leitersburg Smithsburg Rd, Hagerstown, MD 21742, USA
Get directionsReviews
Be forwarned. This place does not take geriatric dogs. I toured the facility, filled out the paperwork LAST FALL and only when I went to make reservations for this year's events/plans this week, I was told my 17 year old dog, who had been boarded for years at other places would not be accepted due to his age. But they could take my other two dogs. Now, if I had a place for my dogs, would I need boarding? What am I to do with one dog? Have people sign a disclosure for geriatric dogs or be up front and tell people you don't accommodate them before people make plans. I have my son's wedding and other major events only to possibly not be able to attend if I cannot find an alternative boarder. Very frustrating and disappointing for a facility that looked very nice.
Mar 14, 2025 · Nancy MalinoskySo very impressed with Pet retreat! I recently boarded my 2 pups for 1 week. They not only took great care of them, they went the extra mile for my pups. The staff were very friendly and accommodating with booking and drop off. During the stay, they supplemented my pup’s diet with rice due to stomach distress and they even bathed him prior to returning him due to him being muddy. I really appreciate them and the service they provide! Thank you!!
Sep 29, 2024 · HollyHarley has stayed 2 times here. We are so happy we found the Pet Retreat. Harley loves it and has made new friends. He enjoys playing with his friends. Paramount is always clean and very nice staff. They always give Harley the best care and love.
Sep 09, 2024 · Teena WoodImagine being a place that specializes in dogs and simultaneously discriminate against certain dog breeds. Their website doesn’t even mention that they don’t accept certain breeds, because they don’t want people to know that they’re not true dog lovers. Maybe reconsider your stance since it’s not supported by any studies done on dogs. They let Collies in that have been found to be the number 1 aggressive dog breed but don’t let in others based off of biases. Would not recommend taking your animals you love so much to a place that doesn’t actually love animals.
Feb 27, 2024 · Dalton LeeWe love this place and so does our boy Max. It's a beautiful rural setting on a farm. Very well maintained and clean. Plenty of room for him. The staff is so friendly and good with the pets because. They know him and they treat him well. It's the only place we trust to take care of him and he loves it and they love pets. They're the best!
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