Ken's Tropical Fish

Pet Store Near Me Louisiana Tangipahoa Parish Hammond U.S. 190

12217 US-190, Hammond, LA 70401, USA

4.0

I was excited to visit the local family owner store as I have recently got into the hobby and needed more RODI water. It was my first time visiting and five minutes upon me walking in I asked the older woman for some assistance. I was not expecting the response and rudeness that followed, she immediately questioned if I had been there before and thought she sold me a fish that died recently. I laughed it off awkwardly and said no ma’am I have not ever visited before and it was my first time here. There was a pause and she left it alone from there but the service that followed that interaction was absolutely horrible. I went to meet the people and to seek their help and knowledge as I’m new into reefing. The older lady refused me service and told me if I wanted to buy anything I could go somewhere else. Doing absolutely nothing to deserve or accept the bombardment of harassment and disrespect, I simply advised I only came to buy RODI water if that was okay. She did sell me that at least and I thanked her for it. With that said, I won’t be back and it’s unfortunate because they are one of the only ones in town but the disrespect to a new customer with zero grounds to do so isn’t acceptable. I will absolutely spend my money elsewhere.

Jude

Overview

(985) 345-8001
www.facebook.com

Hours

Monday Closed

Tuesday 10:00 AM - 7:00 PM

Wednesday 10:00 AM - 7:00 PM

Thursday 10:00 AM - 7:00 PM

Friday 10:00 AM - 7:00 PM

Saturday 10:00 AM - 6:00 PM

Sunday 12:00 AM - 4:00 PM

Pet Store Near Me

State

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Ken's Tropical Fish Introduce

Looking for a "Pet Store Near Me" specializing in tropical fish in Hammond, Louisiana? Ken's Tropical Fish is located at 12217 US-190. You can contact them at (985) 345-8001 or +1 985-345-8001 for inquiries about their aquatic offerings.

Based on recent customer reviews, experiences at Ken's Tropical Fish appear to be inconsistent. One new customer seeking RODI water and advice on reefing reported a negative initial interaction with an older woman in the store. They described being met with rudeness and a refusal of service beyond the RODI water purchase, despite having no prior negative interactions with the store. This customer expressed disappointment and stated they would not return due to the perceived disrespect.

Another reviewer shared a concerning experience regarding the knowledge of the staff. They mentioned receiving advice on compatible fish that later proved incorrect based on their own research, leading to the death of their new fish. While they noted that the store itself was beautiful, they expressed doubt about the accuracy of the information provided and hesitated to recommend the store if the goal is for fish to thrive. This customer's experience suggests potential issues with the expertise of at least one staff member regarding fish compatibility and care.

These reviews indicate that while Ken's Tropical Fish is a local option for aquarium enthusiasts in Hammond, potential customers should be aware of the reported inconsistencies in customer service and the accuracy of advice provided. It may be beneficial for new customers to conduct their own research in addition to seeking guidance from the store.

Ken's Tropical Fish Photos

Ken's Tropical Fish Location

Ken's Tropical Fish

12217 US-190, Hammond, LA 70401, USA

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Reviews

Feb 08, 2025 · Jude

The woman that helped me was nice, but I don't think she knew what she was talking about. She said the fish i got would get along with my others, but when I looked it up, it said they Shouldn't be in the same sank. Then not even a week later, they begin dying. I don't think its my tank because I have other fish from another place which are perfectly fine. The place is beautiful, but if you want your fish to last, I dont recommend this place.

Oct 19, 2024 · Heather Jacobson

This is a great store. They have a wonderful selection and the employees and helpful and knowledgeable. I have purchased multiple fish from them with zero issues health or otherwise. I would definitely recommend.

Feb 04, 2021 · Adrian b

Wonderful family owned small business that truly care about their customers. Always a pleasure to do business with.

Feb 20, 2024 · Larkin

Love this place so friendly and the fish are so cute. Great advice.

Feb 23, 2025 · Honeybee Lady