Haslet Pet Supply

Pet Store Near MeTexasTarrant CountyHasletBlue Mound Road West

1150 Blue Mound Rd W Suite 819, Haslet, TX 76052, USA

2.0

I am only give a star because I have to, to give a review. I order 2 extreme large kongs for my 2 dog and only received 1. The company proceeded to tell I got my package and after several email finally said they would send me the missing kong. That was 10 days ago and still nothing I payed $17 dollars for a toy I never received.theybhave very poor customer service and I just want people to know how hard it is to get you items if they don't ship the correct amount, or even a refund 馃槥 I am so disappointed right now.

Hope Davis
  • Overview
  • (817) 271-1980

Welcome to Haslet Pet Supply

For local pet owners in Haslet, TX, searching for a "Pet Store Near Me," Haslet Pet Supply, located at 1150 Blue Mound Rd W Suite 819, has received some concerning feedback from recent online reviews. These reviews highlight significant issues with order fulfillment and customer service that potential customers should be aware of.

One customer reported ordering two items but only receiving one. Despite multiple attempts to resolve the issue via email, the promised missing item had not arrived even after ten days. This customer expressed disappointment with the poor customer service and the difficulty in receiving the correct order or a refund.

Another customer shared an experience of ordering a birdcage in December and waiting an extended period for its arrival. When the package finally did arrive, it contained an entirely incorrect item, rat treats instead of a birdcage. This significant error in order fulfillment and the prolonged wait time raise serious concerns about the reliability of online orders from Haslet Pet Supply. Based on this recent feedback, local users might want to exercise caution and consider these experiences when deciding whether to purchase from this establishment.

Haslet Pet Supply Location

1150 Blue Mound Rd W Suite 819, Haslet, TX 76052, USA

Reviews

I am only give a star because I have to, to give a review. I order 2 extreme large kongs for my 2 dog and only received 1. The company proceeded to tell I got my package and after several email finally said they would send me the missing kong. That was 10 days ago and still nothing I payed $17 dollars for a toy I never received.theybhave very poor customer service and I just want people to know how hard it is to get you items if they don't ship the correct amount, or even a refund 馃槥 I am so disappointed right now.

Aug 22, 2022 路 Hope Davis

Ordered a bird cage. I have been waiting since 12/19 for it to arrive. It sat for all that time without being given to the carrier. When I receive my package it is a box of rat treats. I ordered a birdcage not rat treats! Buyer beware.

Jan 04, 2023 路 Amanda Pate

This company is horrible. I ordered a test kit from them and the kit I received was expired. I immediately messaged them because their phone number listed does not work and when they finally messaged me back a week later they said they would send me a replacement test kit. That was almost three weeks ago and now they are ignoring my messages and will not message me back. DO NOT BUY FROM THIS COMPAY!!!!!!

Apr 30, 2022 路 William Otis

Takes a week or more to respond to emails, doesn't seem to have products they list, has a phone number that doesn't ever answer - it says its busy, I've tried to call it every day for the last business week. Total fake and fraud as far as I am concerned. Preying on animal lovers.

Mar 24, 2022 路 Stephen Shapero

Very prompt service for an item that's very hard to get hold of at the present time - ordered a week ago and shipped from the US to the UK, well packaged and as described - Thanks!

May 19, 2022 路 nathan brammeier

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