Happy Pet ico

Happy Pet

Pet Store Near MeCaliforniaLos Angeles CountySan GabrielEast Valley Boulevard

701 E Valley Blvd, San Gabriel, CA 91776, USA

3.0

I sent an email letting them know a few things. I didn't appreciate being asked to tip the employees at checkout after paying $94 for a dog flap with $11 shipping. That email was met with an offer to cancel my order and some links to competitors who sell the same item at a higher price. I then wrote another email stating that I didn't appreciate them asking for a tip on an online oder is all I was trying to convey to them. I also said I would much rather let them know then put out a passive aggressive post to the world. I still needed the dog door flap and I let them know. I reread my emails and none of them were off clor or out of pocket. I then received a cancelation email form them stating that because I felt the price of the item/shipping was high and something about bad customer service.....wich I never said. my order is canceled. Really? I just didn't appreciate being asked to tip their employees after paying $105 for a vinyl flap for a dog door. Wow.

Keith Harris
  • Overview
  • (626) 288-0268

Hours

Monday Closed
Tuesday 11:00 AM - 4:00 PM
Wednesday 11:00 AM - 4:00 PM
Thursday 11:00 AM - 4:00 PM
Friday 11:00 AM - 4:00 PM
Saturday 11:00 AM - 4:00 PM
Sunday 11:00 AM - 4:00 PM

Happy Pet Introduce

Welcome to Happy Pet, your local pet store situated at 701 E Valley Blvd, San Gabriel, CA 91776, USA. As a "Pet Store Near Me," Happy Pet offers a range of services and products for pet owners in the area. You can contact them at (626) 288-0268 or +1 626-288-0268.

Information regarding the general environment of Happy Pet is not detailed in the provided reviews. One review mentions a grooming service, suggesting a designated area for this activity. To gain a better understanding of the store's atmosphere and layout, it is recommended to visit the location directly.

The services offered at Happy Pet include grooming, specifically noted as "good grooming service for small dogs only." One customer reported satisfaction with the grooming provided for their toy poodle, mentioning a reasonable price and a duration of approximately two hours. Additionally, the store sells pet supplies, as indicated by a review involving an online order for a dog flap. However, the experience with the online order suggests potential issues with customer service related to pricing, shipping, and tipping requests.

A key feature of Happy Pet appears to be its grooming service for small dogs, which has received positive feedback regarding the quality and price. However, a significant point to consider is a reported negative experience with an online order, where the customer raised concerns about a tipping request and felt their feedback was not well-received, ultimately leading to order cancellation. This suggests that while they offer products online, their customer service approach for online transactions may differ.

Currently, specific promotional information is not available in the provided reviews. To inquire about any ongoing promotions or special offers at Happy Pet, it is recommended to contact them directly via phone or visit their store.

For local users in San Gabriel, California, Happy Pet offers a grooming service for small dogs that has been positively reviewed. They also provide pet supplies, although one customer reported a negative experience with an online order. If you are looking for a local pet store with grooming for small dogs, Happy Pet may be an option, but it is advisable to be aware of the potential customer service issues reported for online transactions.

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Happy Pet Location

Happy Pet

701 E Valley Blvd, San Gabriel, CA 91776, USA

Get directions

Reviews

I sent an email letting them know a few things. I didn't appreciate being asked to tip the employees at checkout after paying $94 for a dog flap with $11 shipping. That email was met with an offer to cancel my order and some links to competitors who sell the same item at a higher price. I then wrote another email stating that I didn't appreciate them asking for a tip on an online oder is all I was trying to convey to them. I also said I would much rather let them know then put out a passive aggressive post to the world. I still needed the dog door flap and I let them know. I reread my emails and none of them were off clor or out of pocket. I then received a cancelation email form them stating that because I felt the price of the item/shipping was high and something about bad customer service.....wich I never said. my order is canceled. Really? I just didn't appreciate being asked to tip their employees after paying $105 for a vinyl flap for a dog door. Wow.

Mar 30, 2025 · Keith Harris

Good grooming service for small dogs only. Very happy with the look they gave my toy poodle. Took about 2 hours and the price was reasonable.

Sep 29, 2019 · Jose Torres

I kindda know why they have such bad review, I called today and wanted to make an appointment for my dog to do the grooming, everything was fine when I talked to them. Then she asked me how old is my dog, I said 11 years old. She keep silence for a minute and said that she was going to ask the stylist. When she came back just make a lot excuses to not give me an appoinment. It's fine if they only do grooming for young dogs. So for senior dogs they don't deserve grooming? They don't deserve to look cute and pretty? ! I take my dog to grooming every month. I don't see any problem with her age. This store is really bad!!

Aug 07, 2019 · Lindsey Von

it's ok but it can be expensive

Nov 28, 2016 · Adriana Bolanos

Good prices on pet stuff.

Jul 31, 2017 · Scott Meyer

Pet Store Near Me