Burbank Scales 'N' Tails

Please avoid this place if you care about animals. I wish I could give this place less than one star. Feel free to go here if you want to see animals living in horrible conditions. The birds are stressed/have dirty cages, the reptiles claw on their packed enclosures (I also noticed 2 20ft boas piled on each other with no room to move which deeply saddened me), and their guinea pigs are living in soiled bedding that you can smell from outside of the store. I’m all for independent pet stores that supply goods for exotic animals but this place really seems negligent and inhumane!

This place needs to be shut down. Any reptile store that says no photos allowed only do that because they know that they’re animals aren’t being kept in great conditions. Walked in and saw an Argus monitor and a white tegu both being kept in 30 gallon tanks. Even if it is temporary the tegu couldn’t even fully stretch out its body and looked miserable. Many snakes were being cohabited and just way too many snakes per enclosure. One small 5 gallon had to have at least 10 young corn snakes all crawling over each other. The bioactive tanks were all super gross looking. The dart frog enclosures I’m sure were nice but I literally couldn’t even see through the glass through all the algae and hard water spots. I have multiple bioactive setups and it doesn’t take much to just clean the doors. Do proper research before adopting a reptile. Lots of people say this stores amazing but they themselves don’t even realize what horrible condition they’re being kept in. They even had like 10 to 15 aquatic turtles all about 3 to 5 inches in shell length in an another 30 gallon tank of multiple different species. Insanely disappointed

Wow, this place is great. I wish I had more room to put in some more tanks. They have so many cool reptiles and great fish options. The tanks are amazingly clean, the fish and animals look super healthy, and you can tell they love what they do. They even board reptiles! Added to my list.

Came in today with 3 friends checking out the birds. One of my friends had a camcorder and apparently they don’t allow recording any of the animals. The employee with brown hair was incredibly rude and had the grumpiest way of asking my friend to stop filming. I said that he didn’t have to ask so rudely and the employee huffed and puffed that there are signs all over saying no filming. Ok, we’re sorry we missed them, and are happy to stop filming, just don’t be so mean about it? It’s our first time in, we didn’t know. Then, when I pushed back on what he said, he exploded about how if we didn’t like it we could leave. Ok we’ll leave your store, I just hope the caged animals can escape the horrible vibes of your store sooner rather than later…

This place is like the puppy mill of reptiles. Some of their reptiles are very sickly and still being cohabited. Pretty sure that Uromastyx is dead. Also, according to one of the employees the cages with receipts are animals being boarded, so I’m guessing they’re boarding people’s pets with their own stock? My stomach really sank when I saw a baby bearded dragon being cohabited with an entirely different species. DO NOT support this place PLEASE.