
Zoo-Tropic Exotics
Pet Store Near MeIllinoisCook CountyPalatineWest Algonquin Road
1518 W Algonquin Rd, Palatine, IL 60067, USA
4.0
I made a house call and Steven delivered. He brought all these cool reptiles.. a 109 pound tortoise was walking around my son’s birthday like it was part of the family. The children definitely enjoyed this. Stop in his shop to meet any of the reptiles and make some friends. Thanks again
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- (847) 783-7539
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Zoo-Tropic Exotics Introduce
Looking for a unique "Pet Store Near Me" in the Palatine, IL area specializing in reptiles and exotic animals? Zoo-Tropic Exotics, located at 1518 W Algonquin Rd, Palatine, IL 60067, offers a distinctive experience for reptile enthusiasts and exotic pet owners. You can contact them at (847) 783-7539 or their mobile number +1 847-783-7539.
Based on customer reviews, Zoo-Tropic Exotics stands out for its knowledgeable and passionate staff, particularly Steven. One reviewer recounted an extraordinary experience where Steven provided a "house call" with various reptiles, including a 109-pound tortoise, for a child's birthday party. This suggests a unique service offering beyond the typical pet store experience, allowing customers to interact with these fascinating creatures in a personal setting. The reviewer also encourages others to visit the shop to meet the reptiles.
Another customer shared a heartwarming adoption story involving a surrendered bearded dragon named Aurora. They highlighted Steven's thoroughness in explaining the animal's history and potential challenges, demonstrating honesty and prioritizing the well-being of the animals. The reviewer also appreciated the opportunity for their daughter to interact with Aurora before adoption, ensuring a good fit. Furthermore, the detailed aftercare advice and ongoing support provided by Steven and his team were highly praised.
The consistent feedback emphasizes the honesty, care, and excellent service provided at Zoo-Tropic Exotics. Customers feel that Steven and his team genuinely care for the animals and are dedicated to providing comprehensive support and guidance to pet owners. One reviewer explicitly stated their intention to purchase future care items and acquire future reptiles exclusively from this store, even driving out of their way to do so. This strong recommendation underscores the exceptional service and unique offerings of Zoo-Tropic Exotics for those interested in reptiles and exotic pets in the Palatine, IL area.
Zoo-Tropic Exotics Photos










Zoo-Tropic Exotics Location
Zoo-Tropic Exotics
1518 W Algonquin Rd, Palatine, IL 60067, USA
Get directionsReviews
I made a house call and Steven delivered. He brought all these cool reptiles.. a 109 pound tortoise was walking around my son’s birthday like it was part of the family. The children definitely enjoyed this. Stop in his shop to meet any of the reptiles and make some friends. Thanks again
Sep 23, 2024 · Jessica KrzakSo first off, this place is amazing. Steven was fantastic and the other employees were great. We were just going to let my daughter get her bearded dragon fix and she ended up falling in love with Aurora. Steven went into great detail with us about her history since she was a surrender and didn’t spare any of the potential “issues” that may have stopped another family from adopting her. Additionally, he let my daughter hold Aurora and make sure they wouldn’t clash or have a bad reaction, including letting her run around the store with my daughter. He answered all of our questions the day of, as well as the following day when we wanted clarification on her set up at home and what she needed for care. This place is honest and well run, and you can tell how much care Steven puts into taking care of the reptiles and other animals he has. I will 100% be getting future care items from here, and when the time comes to get another reptile I won’t even consider anywhere else. I end up driving way out of my way to come here for the honesty and service Steven and his team provide. I can’t recommend this place highly enough.
Feb 19, 2024 · Andrew SimpsonIt may sound hyperbolic, but I would give Zoo-Tropics 6 stars if it was possible. I've never been to a pet store where the owner's care for their animals was so apparent. The shop is clean, and each habitat is thoughtfully designed and well-maintained. Any concerns about care are further quelled as the owner Steven seems happy to introduce you by hand to any animal it's appropriate to handle. The numerous animals that are not for sale and are there to love and be loved almost make the shop feel more like a wildlife preserve or zoo than a business. It's truly one-of-a-kind in the area. I'm no collector, but I gather that if you like the more exotic and rare species, Steven has you set. On top of the habitats are the customer service. This place goes above and beyond to make sure you're making the right choices and are equipped for success, in terms of knowledge and equipment. I saw firsthand how Steven prioritizes animal well-being (which ultimately works out for the owner too) over just "making a sale", and I think that's a rare thing these days in any business. Pics are of the Beardie I bought, as well as my toddler's adventures across a couple visits.
Dec 06, 2023 · Michael V (Mike)This store is one of a kind. It is run by Steven alone and has some of the rarest pets in the trade. Every single cage was decorated and thought out for the species, and you can tell he cares immensely for all of his animals. The store was clean and odor free, which is hard for a reptile store! He even engaged with the kids who came in and made them balloon animals. I'm glad I stopped in when I was in town, you should do the same if you love animals!
Aug 12, 2023 · Robbie HoylerMy son and I were checking out different reptile stores and we are new to this and when we went into Zoo-Tropic and met the owner Steven, we felt comfortable, no pressure and he answered all of our questions. My son ended up “adopting” a corn snake and Steven knew her personality, which is awesome! The next reptile will be a fat tail gecko and Steven is our guy! Highly recommend going here if you are looking for any reptiles. 😃
Dec 09, 2023 · Gwen KnoopPet Store Near Me

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