
Underwater Depot
Pet Store Near MeCaliforniaLos Angeles CountyLos AngelesSherman OaksVentura Boulevard
13708 Ventura Blvd, Sherman Oaks, CA 91423, USA
4.0
They are very knowledgeable, professional, and do not try to upsell too often. In fact, the clerk tried to downsell me on shrimp food saying that the shrimp can survive just fine on the algae in the tank. I wound up going with the less expensive shrimp food in case the shrimp ate up all the algae. They gave insight to observations regarding local water quality as well. They were very blunt on the phone that I should wait an extra week to make sure the tank was cycled instead of trying to sell me the shrimp asap. Their actions make me believe that they really do have the animals’ welfare and comfort in mind. I don’t mind paying a little more and buying from great local suppliers like Underwater Depot!
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Overview
- (818) 789-7323
- www.underwaterdepot.net
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Underwater Depot Introduce
Welcome to Underwater Depot, your knowledgeable and ethical local Pet Store Near You, located at 13708 Ventura Blvd in Sherman Oaks, California. We specialize in catering to all your freshwater and saltwater fish care needs in the Sherman Oaks community and surrounding areas.
The environment at Underwater Depot is described as professional and one where the staff are very knowledgeable about fish care. Customers appreciate the honest approach, noting that the staff does not push for unnecessary purchases and genuinely seems to prioritize the well-being of the aquatic life they sell. The willingness to offer less expensive alternatives and provide insights into local water conditions indicates a customer-focused and ethical business practice.
At Underwater Depot, our services and goods for sale are centered around freshwater and saltwater fish keeping. Our staff are experts in the field and are always willing to take the time to help customers understand how things work and solve any problems they may encounter. We offer a range of products that are consistently described as excellent. Customers have reported that the fish and plants purchased from us are always healthy, reflecting our commitment to quality and care. We provide guidance on crucial aspects of fish keeping, such as the importance of tank cycling, even if it means delaying a sale to ensure the animals' welfare.
A key feature of Underwater Depot in Sherman Oaks, CA, is the expertise and professionalism of the staff, combined with an ethical approach to sales that prioritizes the health and comfort of the aquatic life. Their willingness to educate customers, provide insights into local environmental factors affecting fishkeeping, and offer high-quality, healthy products makes them a trusted resource for both novice and experienced aquarium enthusiasts in the area. Supporting this small business is seen as a preferable alternative to shopping at big box stores due to their specialized knowledge and customer-centric approach.
Currently, there is no specific promotional information available. However, the strong positive testimonials highlighting the staff's knowledge, professionalism, ethical sales practices, willingness to help, and the excellent quality and health of their fish and plants serve as compelling reasons for local users in Sherman Oaks, CA, to choose Underwater Depot for their freshwater and saltwater aquarium needs.
Underwater Depot Photos










Underwater Depot Location
Underwater Depot
13708 Ventura Blvd, Sherman Oaks, CA 91423, USA
Get directionsReviews
They are very knowledgeable, professional, and do not try to upsell too often. In fact, the clerk tried to downsell me on shrimp food saying that the shrimp can survive just fine on the algae in the tank. I wound up going with the less expensive shrimp food in case the shrimp ate up all the algae. They gave insight to observations regarding local water quality as well. They were very blunt on the phone that I should wait an extra week to make sure the tank was cycled instead of trying to sell me the shrimp asap. Their actions make me believe that they really do have the animals’ welfare and comfort in mind. I don’t mind paying a little more and buying from great local suppliers like Underwater Depot!
Feb 23, 2025 · Jessica TommasselloThis is the go to spot for all your fresh and saltwater fish care needs. These guys are experts and always willing to take their time to help you solve a problem or explain how something works. Their products are always excellent and the fish and plants I’ve purchased from them are always healthy! I’m very happy to shop locally with this small business rather than buying from the big box stores.
Nov 25, 2024 · Ashleigh UnderwoodI went here for the first time with my kids and it was absolutely amazing. The variety of different types of tanks (ex.- fresh water, salt water, & ocean like tanks) and fish they have (which is too many to name) is amazing to look at. Some of the fish my kids & I loved were the puffer fish, elephant horn fish, crawfish, baby sharks, starfish and etc... The staff they have there are friendly, professional, & knowledgeable by knowing they talk with experience.
Jun 12, 2023 · Joshua SawickiExcellent, knowledgeable, accommodating staff. Full service store with a great selection. Fish much healthier than most other places I've been to. Owners Armand and Chris are great and very friendly.
Sep 22, 2024 · To Be (The Critic)Amazing service and amazing selection of fish. Everyone is so knowledgeable and kind. They really want the best for the fish… AND you! They are realistic in what you can and shouldn’t do, and they were immense help in setting up my fish tank. Oh! And when my filter didn’t work. They gave me a new one completely free! My fish are thriving and I’m excited to get more! Come here!
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