Transworld Aquatic Enterprises, Inc. ico

Transworld Aquatic Enterprises, Inc.

Pet Store Near MeCaliforniaLos Angeles CountyInglewoodWest Century Boulevard

3730 W Century Blvd #3, Inglewood, CA 90303, USA

4.0

This is the best company I have ever had an experience with!!! Manny is wonderful. I have a 120 gallon reef tank with 19 year old fish. Years ago I purchased my third chiller artica 1/4 hp. The chiller which was not working properly started working so I never opened up the new chiller. Finally the second chiller was not functioning so I opened up the new chiller. Never sent in the warranty which has expired anyway. The new chiller was not working at all. I called my retailer for suggestions and they recommended calling JBJ. I had no hopes that they could help since I have had bad experiences with enterprises in the past. I called, spoke with Manny and he gave me some things to trouble shoot the chiller but it still didn't work. I sent in pictures of the unused chiller and filled out the warranty. They replaced the chiller which I don't need to tell you how much they cost. I sent the unused new chiller back. If I could rate this company 10 or more stars I would. There is a company which stands behind their product and actually does help and doesn't lie. Best experience I have had with a large enterprise. Thank you Manny, you actually do try to make a difference. There should be more people like you

Myra Lasch
  • Overview
  • (877) 374-9981
  • jbjaquarium.com

Hours

Monday 9:00 AM - 4:00 PM
Tuesday 9:00 AM - 4:00 PM
Wednesday 9:00 AM - 4:00 PM
Thursday 9:00 AM - 4:00 PM
Friday 9:00 AM - 3:00 PM
Saturday Closed
Sunday Closed

Transworld Aquatic Enterprises, Inc. Introduce

Welcome to Transworld Aquatic Enterprises, Inc., located at 3730 W Century Blvd #3, Inglewood, CA 90303, USA. While categorized under Pet Store Near Me, it appears from the reviews that this business primarily operates as a supplier of aquarium equipment and parts, potentially specializing in items for large and specialized setups like reef tanks.

Based on customer feedback, experiences with Transworld Aquatic Enterprises, Inc. seem to be varied. One customer had an overwhelmingly positive experience, specifically mentioning a representative named Manny. This customer, who owns a 120-gallon reef tank with long-lived fish, encountered an issue with a chiller (likely a JBJ brand, as recommended by a retailer). Despite an expired warranty on an unused, non-functional chiller, the company, through Manny's assistance, troubleshooted the issue and ultimately replaced the unit. This reviewer highly praised the company's customer service, reliability, and willingness to stand behind their products.

In contrast, another customer reported a negative experience involving an incorrect replacement part order. They claimed to have sent multiple emails and made phone calls without receiving any response, describing the company as unprofessional and terrible, with continued lack of communication even after multiple attempts.

Given these contrasting reviews, it's challenging to definitively describe the typical environment or services beyond the sale of aquatic equipment, possibly including specialized items like chillers for reef tanks. Features might include a focus on specific types of aquarium setups or brands. There is no promotional information available in the provided reviews.

For local users in Singapore, please note that Transworld Aquatic Enterprises, Inc. is located in Inglewood, California, USA. If you are seeking a Pet Store Near Me in Singapore that specializes in aquarium supplies, you can use online search engines or local directories to find retailers in your area.

For those in the Inglewood, California area, particularly near W Century Blvd, Transworld Aquatic Enterprises, Inc. may be a source for aquarium equipment. However, potential customers should be aware of the mixed reviews regarding customer service. To inquire about their specific product offerings, availability, and current business practices, it is recommended to contact them directly at phone: (877) 374-9981 or mobile phone: +1 877-374-9981.

In summary, Transworld Aquatic Enterprises, Inc. appears to be a supplier of aquarium equipment, with one customer reporting exceptional service and another detailing significant issues with responsiveness. Potential customers should consider these differing experiences when deciding to engage with this company. For accurate and current information, direct contact is advised.

Transworld Aquatic Enterprises, Inc. Photos

Transworld Aquatic Enterprises, Inc. 12
Transworld Aquatic Enterprises, Inc. 12
Transworld Aquatic Enterprises, Inc. 12
Transworld Aquatic Enterprises, Inc. 12

Transworld Aquatic Enterprises, Inc. Location

Transworld Aquatic Enterprises, Inc.

3730 W Century Blvd #3, Inglewood, CA 90303, USA

Get directions

Reviews

This is the best company I have ever had an experience with!!! Manny is wonderful. I have a 120 gallon reef tank with 19 year old fish. Years ago I purchased my third chiller artica 1/4 hp. The chiller which was not working properly started working so I never opened up the new chiller. Finally the second chiller was not functioning so I opened up the new chiller. Never sent in the warranty which has expired anyway. The new chiller was not working at all. I called my retailer for suggestions and they recommended calling JBJ. I had no hopes that they could help since I have had bad experiences with enterprises in the past. I called, spoke with Manny and he gave me some things to trouble shoot the chiller but it still didn't work. I sent in pictures of the unused chiller and filled out the warranty. They replaced the chiller which I don't need to tell you how much they cost. I sent the unused new chiller back. If I could rate this company 10 or more stars I would. There is a company which stands behind their product and actually does help and doesn't lie. Best experience I have had with a large enterprise. Thank you Manny, you actually do try to make a difference. There should be more people like you

Jul 03, 2023 · Myra Lasch

We ordered a replacement part but received the incorrect part. Sent 6 emails and 3 phone calls so far. Zero response. Unprofessional company. Terrible. Edit: Sent my 9th email now. No response.

May 30, 2024 · Akif Izhar

We have been purchasing wholesale inventory for many years. There commercial line of chillers have a great track record. The smaller lines are quiet in a residential setting. Keep both style of units vented and blow out the condensers regularly. I also like the styling and functionality of the small tanks. Work great for reefs and planted tanks. Appreciate their professionalism.

Jul 02, 2020 · Rick Barboza

I purchased a 20 gallon Nano Cubey from one of their resellers. I received a 20 gallon Nano Cubey STAND, dropshipped from JBJ in Inglewood, CA. It has been nearly three weeks since the reseller responded to my inquiry about receiving the incorrect product. They were "looking into it". I decided to copy the manufacturer in after I had not heard back after nearly two weeks. No reply. Further, I left JBJ a message on Facebook last week. It was "read" or "seen" on Thursday, but again no reply. This is very disappointing as I don't know if the error was with the manufacturer or with the reseller at this point, but someone needs to take immediate ownership and get this taken care of. I am sorry to have to create a public review, but after multiple attempts to contact both companies and hearing nothing back, this is all I feel that can be done.

Oct 06, 2020 · Cameron DeJong

This jbj store is good to buy parts its really hidden but happy its so close to my house just incase i need a part from my reef tank chiller

Jun 04, 2019 · Humberto Ibarra

Pet Store Near Me