The Koi Story Fish Farm

Address 320 Bull Mill Rd, Chester, NY 10918, USA

Website http://www.thekoistory.com/

Phone +1 845-325-5050

Hours Monday, 9:00 AM - 7:00 PM
Tuesday, 9:00 AM - 7:00 PM
Wednesday, 9:00 AM - 7:00 PM
Thursday, 9:00 AM - 7:00 PM
Friday, 9:00 AM - 7:00 PM
Saturday, 9:00 AM - 7:00 PM
Sunday, 9:00 AM - 7:00 PM

The Koi Story Fish Farm Intro

Welcome to The Koi Story Fish Farm, your one-stop shop for all things related to koi fish and pond maintenance. Nestled at 320 Bull Mill Rd, Chester, NY 10918, our farm is a haven for koi enthusiasts and pet lovers alike. Open seven days a week from 9:00 AM to 7:00 PM, we offer a wide range of services and products tailored to meet the needs of your aquatic pets.

At The Koi Story Fish Farm, we pride ourselves on our commitment to providing high-quality koi fish and expert pond maintenance. Our team is dedicated to ensuring that your koi pond remains a thriving ecosystem for your fish. Whether you're a hobbyist or a professional, we offer personalized attention and expert advice to help you maintain the health and beauty of your pond.

Our services include:

Koi Fish Sales: We stock a variety of healthy, vibrant koi fish that are sure to bring life and color to your pond.
Pond Maintenance: From cleaning and filtration system checks to water quality testing, we ensure your pond remains in optimal condition.
Fish Health Consultations: Our knowledgeable staff can provide tips on feeding, breeding, and caring for your koi fish.

Besides our services, we also offer a wide range of products to keep your pond healthy and your fish happy. From pond supplies and filters to koi food and accessories, we have everything you need under one roof.

Customer feedback is an essential part of what makes The Koi Story Fish Farm special. Our customers love us for our friendly and professional team, who go above and beyond to ensure their needs are met. Here's what some of our satisfied customers have shared:

"Neil and his team were wonderful to work with. Very friendly and knowledgeable. This was the most pleasant experience I've had with a koi pond service company." - Customer Review
"They did a super clean job on our pond and provided excellent education on pond maintenance and fish health. Highly recommend!" - Customer Review

We understand that your koi pond is more than just a water feature—it's a passion, an art form, and a part of your home's ecosystem. That's why we're committed to helping you maintain it with the highest standards of care.

Visit us at 320 Bull Mill Rd, Chester, NY 10918 or call us at 1 845-325-5050 for all your koi fish and pond maintenance needs. We look forward to serving you and helping you create the perfect environment for your aquatic friends.

Location

Customer Reviews

5.0

99 reviews

Benjamin Figueroa

Mar 23, 2025

Neil and his team were wonderful to work with. Very friendly and knowledgeable. I have had my koi pond serviced before by other companies and this was the most pleasant experience by a mile.

L X

Jul 19, 2024

Really nice service and very friendly team! We requested a complete cleaning of a dirty pond and removed greens on waterfall, they did a super clean job. Fish get better living conditions. We got educated about pond maintenance and fish health, learned a lot of tips from the team. They even inspected and located the issue of our leaking basement, making sure we understand the problems of the system we currently have, and gave suggestions on how to improve it. Very friendly and fast to communicate. Awesome experience!

Terri Szilagyi

Jan 21, 2025

Neil (the owner) will always respond quickly and do whatever he can to help me with the best, most knowledgeable advice! He gets product out super fast too if your issue pressing. Someone you can trust with your koi’s survival and health because he cares!

Argeny Jimenez

Aug 06, 2023

Look no further than The Koi Story Fish Farm for all your Koi and pond needs. Neil and his crew go above and beyond and really know what they are talking about. This guy knows his fish. Great easy crew that’s knowledgeable, great service , fast, reliable and great response time with texting . Neil has come to my house multiple times to service my Koi pond and is my go to person for all my Koi pond needs. Super cool guy and I wish I can give him 5 stars.

Audrey Hiney

Jul 19, 2022

Couldn't be happier with the service we received from Neil and team at The Koi Story Fish Farm. We had them come in to do a pond clean out, and they exceeded expectations on every level. From the communication, to the care of the fish, to the outstanding results, we were truly pleased with every step of the process. Our pond went from murky and brown, to pristine and fresh & now the fish are happy and healthy!