Sleepypod

Pet Store Near Me California Los Angeles County Pasadena Mid Central North Sierra Madre Boulevard

145 N Sierra Madre Blvd #11, Pasadena, CA 91107, USA

3.0

lol, this is the smartest and newest deign that doubles as a regular sleeping spot so that when your ready to travel, you just pop the top on and zip it up. No more freaking your animal out stuffing them into a bag they fear and hate!! The one star reviews sound like competitors that are losing revenue big time cause they didn’t think to change!

Kevin Forrest

Overview

(888) 816-8870
sleepypod.com

Hours

Monday 10:00 AM - 5:00 PM

Tuesday 10:00 AM - 5:00 PM

Wednesday 10:00 AM - 5:00 PM

Thursday 10:00 AM - 5:00 PM

Friday 10:00 AM - 5:00 PM

Saturday Closed

Sunday Closed

Pet Store Near Me

State

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Sleepypod Introduce

If you're searching for a "Pet Store Near Me" offering unique and thoughtfully designed pet travel solutions, consider Sleepypod, located at 145 N Sierra Madre Blvd #11, Pasadena, CA 91107, USA. You can reach them at (888) 816-8870 or +1 888-816-8870.

Based on customer reviews, Sleepypod is recognized for its smart and innovative designs, particularly its carriers that cleverly double as regular sleeping spots for pets. This design aims to reduce pet anxiety associated with travel by allowing them to become familiar with the carrier in a comfortable, non-travel context. The ability to simply "pop the top on and zip it up" when it's time to travel is highlighted as a significant benefit, eliminating the stress of forcing pets into unfamiliar carriers.

While the listed address is their head office and not a traditional retail store, at least one customer shared a positive experience visiting the office to purchase a Sleepypod. They were accommodated by the team, shown available models and colors, and were able to make a purchase quickly, even when their online order was delayed. A key feature of Sleepypod carriers mentioned is their security, including the ability to buckle them into a car and the fact that they are crash-tested, providing added safety during travel.

It appears that while Sleepypod's primary function at this location may be as a head office, they may still offer some level of direct sales or assistance to local customers. Their standout feature is the innovative design of their pet carriers, prioritizing pet comfort and safety during travel. For local users in the Pasadena area interested in these types of products, contacting Sleepypod directly may be beneficial to inquire about viewing or purchasing their carriers.

Sleepypod Photos

Sleepypod Location

Sleepypod

145 N Sierra Madre Blvd #11, Pasadena, CA 91107, USA

Get directions

Reviews

Nov 28, 2024 · Kevin Forrest

This location is their head office, not a store. But when I popped up today to see if I could buy a sleepy pod for my trip to the bay with my cat, they were very accommodating! We ordered through Chewy but it was delayed by a week, and the team at the office were very kind and helpful. They showed me the models/colors they had in stock and got me taken care of very quickly. Love that the pod allows me to buckle it into the car for security and it’s crash tested.

Nov 28, 2024 · Kayla Elahian

POS!!! If you wanna pin your dog down to the seat and cause anxiety, Then this is the product for you. This is a poorly design product that does not work for a dog in a seat. Not only that if you want to return it, not only do you have to pay to send it back, but they Took $30 as well for a restocking fee… I don’t normally write reviews because I’ll just let it go, but I actually took the time to let as many people know as possible that not only does this product suck but the companies policies are horrible

Jan 05, 2024 · Cary Angel

It has been 2 weeks and I haven't even received a tracking number. No response on email and the chat option is dead. Tried phoning 3 separate days at 3 separate times each day and all it did was ring and ring and ring and ring. I was very excited to try this product but it seems I will have to do a chargeback with my credit card and try something else.

Oct 12, 2022 · J. Ramsey

I haven't received the product yet, but their communication and customer support is about as bad as it could possibly get. I emailed and waited over 24 hours to no response when I was trying to check in on an order I made 3 weeks ago and didn't even get an order confirmation on (only reason I was sure it went through was because it posted to my credit card). So I tried to chat in when I finally saw chat was available, to be met with about 12 minutes of silence on their end. During that time, I tried to call, during business hours, and got sent to voicemail. Then, when they finally responded on chat, I discover that the thing I ordered wasn't shipped until 15 days after the transaction posted to my credit card. Look, if things are backordered, maybe tell people. Or send an order confirmation. Or anything that any normal company does. Maybe get out of the direct sale game and just sell things through retail. Seriously, this is awful.

Jan 30, 2020 · Jason Aumen