Scales N Tails Lakewood

Welcome to Scales N Tails Lakewood, located at 2099 Wadsworth Blvd in Lakewood, CO. As a specialized member of the "Pet Store Near Me" category, Scales N Tails distinguishes itself by focusing on reptiles and other exotic pets, along with a variety of supplies catering to their unique needs. If you're a reptile enthusiast or looking to explore the world of exotic pets, Scales N Tails aims to be your local destination.

Based on customer feedback, the environment of Scales N Tails Lakewood appears to be one where you can find a diverse selection of animals and supplies. One reviewer noted that the store has a "wonderful selection," suggesting a good variety of reptiles and potentially other exotic pets available. For those setting up specialized habitats, the store seems to carry items needed for bioactive environments, as mentioned by a customer who purchased dirt, hides, and a UV light for their lizard's enclosure. This indicates that Scales N Tails caters to more than just the basic needs of reptile owners, providing resources for creating naturalistic and thriving habitats.

In terms of services, one positive review highlights the adoption process, stating that the staff was "amazing every step of the way" when the customer adopted their pet, "oatmeal," from the shop. This suggests that Scales N Tails may facilitate adoptions of some of the animals they house. The staff is also described as "super kind," indicating a potentially positive and helpful interaction when engaging with the team at the store. They appear to be knowledgeable enough to guide customers through the process of adopting and setting up environments for their new pets.

However, not all feedback is entirely positive. One customer reported "poor customer service and suspect return policy." This individual detailed an experience where they attempted to return an unused and unopened UV light but were informed that the store only offers store credit, not cash refunds. The customer expressed frustration because the return policy was allegedly displayed in a way that was easily missed during the purchase, either being covered by the items at the checkout counter or only mentioned on the receipt after the transaction was complete. This review points to a potential area of concern regarding transparency and customer service related to returns.

Despite the concern raised about the return policy, another customer's positive experience with the adoption process and the kind staff suggests that many interactions at Scales N Tails are favorable. The "wonderful selection" also stands out as a key feature, implying that those interested in reptiles or exotic pets will likely find a good variety of animals and the necessary supplies to care for them. The availability of items for bioactive setups further positions Scales N Tails as a resource for more advanced reptile keeping.

Currently, there is no specific promotional information available from the provided text. Pet stores, including those specializing in reptiles, might offer promotions on certain supplies, discounts on specific animals during adoption events, or package deals for new pet owners. To find out about any current promotions at Scales N Tails Lakewood, it would be best to contact them directly at (303) 462-0039 or visit their location at 2099 Wadsworth Blvd. They might have in-store specials or information about upcoming events.

In summary, Scales N Tails Lakewood, located in the "Pet Store Near Me" category, offers a specialized experience for those interested in reptiles and exotic pets. Customers have praised the "wonderful selection" of animals and the kindness of the staff, particularly during adoptions. However, one review highlighted concerns regarding the return policy and customer service in that specific instance. If you are in the Lakewood area and looking for a pet store with a focus on reptiles, Scales N Tails appears to be a place where you can find a variety of animals and supplies, and potentially a helpful team. For more details on their current offerings and policies, you can reach them at (303) 462-0039.