Reptile Room

We stopped by and got my daughter her first tree frog!!! Brandon was very helpful and knowledgeable, he helped us with the whole set up and the care instructions . Actually the vibe of the whole store was great. Staff and customers. You walk away feeling that you’re part of a whole community.

Sad sad place and sad little man that runs this place I can't fathom that they have been open for 24 years it's absolutely disgusting! I came here for a feeder mouse and was hit with this horrid smell as soon as you walked in the door. The smell was so bad it made me want to check the enclosures and man I was heart broken it's sad they had 15 bearded dragons in a 2 by 2 square, 2 bearded dragons are dead In the cage, their housing multiple ball pythons in the same enclosure. As I kept going around they have dirty enclosures and countless animals with ought water bowls. Their housing two adult red tail boas in the same 55 gallon tank with barely any water in the bowl. Each Leopard gecko and baby Ball python is housed in tiny plastic containers with no water or hides with improper setups for all. Their is an enclosure with at least 20 tortoises stuffed like quarters in their! No water no food and in really bad shape ! This place is basically reptile hell I will not be retuning and will be filing a report the abuse in here is awful and the owner is a disgusting person!

After a LOT of time & research, my son wanted a snake. As someone with a long history with having reptiles/animals in all my homes, we made a few treks to different locations to ensure he understood everything he needed to be a responsible pet owner. I was thoroughly impressed with the care & time the staff at Reptile Room took to answer questions for my son, as well as the care they showed the animals there. They were knowledgeable, kind, respectful & friendly....and very much conscious of the care of the animals, to make sure their owners would be prepared for life long care. Every question was answered with ease & accuracy. If you're a reptile lover or just curious about these incredible animals, I can't recommend them enough. Big thanks & shout out to Freddy & Ryan for all the awesome assistance as well!

This is an absolute gem in this town. I was absolutely surprised that such a specialized store exists in town and in such a nice location. The building is incredible, all made of glass. Inside you get a lot of supplies, reptile food and a vast selection of reptiles, snakes, dragons, chameleons, and arachnid. The staff is the most kind and knowledgeable. Incredible place.

Please don't support this place. It's infamous for a reason (despite the shockingly high rating on Google). I really wanted to like this place; the drive from my house isn't long, and the architecture looks great, but I just can't after seeing what I saw. Animals are seriously neglected, seemingly for weeks or even months at a time (water bowls don't get that moldy in just a week.) They were either lethargic or desperately trying to escape. Adults are inappropriately kept together. Enclosures are tiny with no enrichment, and sometimes no hides. Avoid this place. Most others recommended East Bay Vivarium, though I haven't been there myself.