
Reefs and Rainforests
Pet Store Near MeFloridaOrange CountyApopkaJmt Industrial Drive
2538 Jmt Industrial Dr, Apopka, FL 32703, USA
3.0
Awesome experience with the owner. This review is long overdue, I thought I had submitted it already! I can't say enough good things about this guy. I came to him for neither reefs nor rainforests, but a desert style terrarium for my soon to be bearded dragon. I was looking for a large (huge really) 75 gal equivalent for a glass, front opening, screen toped style terrarium, like the minimum recommended comfortable size for an adult. No one in town had this or would help me order one, some reptile places actually argued with me about the size (I'm an LVT so I like to think I know what I'm doing but thanks) seriously, and with online shipping being what it is these days, expensive and likely to be broken upon arrival, I was feeling pretty hopeless until I gave this dude a call. He not only offered to special order one for me, but cut me a deal on it and gave me a really reasonable timetable of like a week since it had to be shipped in from out west I think. We had several phone, email and text conversations, always keeping me updated on everything. When it came time for pick up, he put it in my car for me, which I didn't even ask for and was so grateful for since I have undisclosed back problems and had a sleeping 3 year old in the back seat. His demeanor was so professional and respectful. It's been a long time since I have had a customer experience like this. I'd gladly give this guy my future business and I recommend you give this dude a shout if you need something out of the ordinary. 馃憤
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Overview
- (407) 375-8600
- reefsandrainforests.com
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Pet Store Near Me
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Reefs and Rainforests Introduce
For local enthusiasts in Apopka, Florida, searching for a specialized "Pet Store Near Me" that caters to both aquatic and terrestrial environments, Reefs and Rainforests, located at 2538 Jmt Industrial Dr, Apopka, FL 32703, stands out as a unique destination. While the name suggests a focus on reef aquariums and rainforest terrariums, customer reviews indicate a broader expertise and a commitment to meeting individual needs, even extending to desert-style terrariums.
Based on the positive customer experiences shared, the environment of Reefs and Rainforests is likely one that prioritizes customer interaction and personalized service. While there isn't a detailed description of the physical layout, the reviews highlight the owner's willingness to go above and beyond for customers. This suggests a welcoming and helpful atmosphere where individual needs are taken seriously. You might expect to find well-maintained displays showcasing various aquarium and terrarium setups, potentially featuring a diverse array of fish, reptiles, amphibians, invertebrates, and plants suitable for different environments.
The store's environment is probably organized to allow for easy browsing of supplies and livestock, with knowledgeable staff readily available to offer guidance and answer questions. Given the emphasis on custom orders and specialized needs in the reviews, it's plausible that Reefs and Rainforests might have dedicated areas for different types of environments, such as freshwater and saltwater aquariums, as well as tropical and arid terrariums. The focus appears to be on providing quality livestock and the necessary equipment to create thriving ecosystems.
The services offered by Reefs and Rainforests seem to be a significant highlight, according to customer feedback. The owner is repeatedly praised for exceptional customer service, going beyond typical retail interactions. One reviewer recounts an "Awesome experience" where the owner not only special-ordered a large, specific terrarium for a bearded dragon but also offered a deal and provided regular updates throughout the process. This level of personalized attention, including assistance with loading the item into the car, suggests a strong commitment to customer satisfaction.
Another review emphasizes the "ongoing support" provided by the owner, who consistently answers questions and helps ensure the well-being of the customer's "little underworld wonderland." This indicates that Reefs and Rainforests likely offers expert advice and guidance on setting up and maintaining both aquariums and terrariums. This support could be invaluable for both beginners and experienced hobbyists seeking solutions to specific challenges.
Given the willingness to special-order items not readily available in other local stores, Reefs and Rainforests potentially offers a valuable service for sourcing unique or hard-to-find equipment and enclosures. This ability to cater to specific needs, as demonstrated by the desert terrarium order, sets them apart from more generic pet stores.
The features of Reefs and Rainforests likely include a diverse selection of livestock and supplies catering to both aquarium and terrarium hobbies. For aquarium enthusiasts, this might include a variety of freshwater and saltwater fish, corals, invertebrates, aquatic plants, tanks, filtration systems, lighting, heating, substrates, decorations, and water maintenance products. For terrarium keepers, the store could offer reptiles, amphibians, invertebrates suitable for terrariums, various types of enclosures, substrates, heating and lighting solutions, hides, water dishes, and live or artificial plants.
The fact that the owner was knowledgeable about the specific needs of a bearded dragon, a desert reptile, and was able to source an appropriate enclosure, suggests a broader understanding of different animal care requirements beyond just typical fishkeeping. This expertise could be a significant feature for customers with diverse interests in keeping different types of animals in controlled environments.
While specific promotional information isn't detailed in the provided reviews, the act of offering a "deal" on the special-ordered terrarium suggests a willingness to work with customers on pricing, especially for larger or custom orders. As a local business, Reefs and Rainforests might periodically offer promotions on specific items, seasonal sales, or discounts for repeat customers. The best way for local users to stay informed about any potential promotions would be to visit the store, inquire directly, or check if they have any online presence where such information might be shared.
The positive reviews overwhelmingly highlight the exceptional customer service and the owner's dedication to meeting individual needs. This personalized approach and willingness to go the extra mile appear to be key features that differentiate Reefs and Rainforests from larger, more impersonal pet store chains. The ability to source specialized items and provide ongoing support further enhances its value as a local resource for aquarium and terrarium enthusiasts in the Apopka area.
In conclusion, for those in Apopka, FL, searching for a "Pet Store Near Me" with a focus on aquariums and terrariums, Reefs and Rainforests offers a potentially invaluable resource. Its environment is characterized by a customer-centric approach, its services include expert advice, custom ordering, and ongoing support, and its features likely encompass a diverse range of livestock and supplies for both aquatic and terrestrial habitats. While specific promotions may vary, the consistent praise for the owner's dedication suggests that customers can expect a personalized and supportive experience when pursuing their aquarium and terrarium hobbies at Reefs and Rainforests.
Reefs and Rainforests Photos



Reefs and Rainforests Location
Reefs and Rainforests
2538 Jmt Industrial Dr, Apopka, FL 32703, USA
Get directionsReviews
Awesome experience with the owner. This review is long overdue, I thought I had submitted it already! I can't say enough good things about this guy. I came to him for neither reefs nor rainforests, but a desert style terrarium for my soon to be bearded dragon. I was looking for a large (huge really) 75 gal equivalent for a glass, front opening, screen toped style terrarium, like the minimum recommended comfortable size for an adult. No one in town had this or would help me order one, some reptile places actually argued with me about the size (I'm an LVT so I like to think I know what I'm doing but thanks) seriously, and with online shipping being what it is these days, expensive and likely to be broken upon arrival, I was feeling pretty hopeless until I gave this dude a call. He not only offered to special order one for me, but cut me a deal on it and gave me a really reasonable timetable of like a week since it had to be shipped in from out west I think. We had several phone, email and text conversations, always keeping me updated on everything. When it came time for pick up, he put it in my car for me, which I didn't even ask for and was so grateful for since I have undisclosed back problems and had a sleeping 3 year old in the back seat. His demeanor was so professional and respectful. It's been a long time since I have had a customer experience like this. I'd gladly give this guy my future business and I recommend you give this dude a shout if you need something out of the ordinary. 馃憤
May 21, 2022 路 Stephanie DeFrayneCan't really say enough about this place. Sure he's busy and has a lot going on. But he does care a lot and his ongoing support is beyond compare. Time and time again he answers my questions and helps me make sure everything is going great in my little underworld wonderland, Thanks Ernie!
Apr 16, 2024 路 Peter ShowalterI've been dealing with Ernie for over 20 years and have to say he is my number one go to. For the guy that was sad he didn't see what he wanted just remember quality live stock is not abundant.
May 14, 2023 路 Russell wI would not recommend this company. He started out very well. He communicated via e mail and texts to provide a proposal and to answer my questions and promise to build, install and instruct me on how to care for my first salt water tank. There were a lot of delays but finally tank was installed. They rushed the install, said on their next visit they would go over all the equipment and promised to get me fish that could go right into the tank without quarantine. They came several days later to install a part they had forgotten, still in a rush and not explaining anything. They were due back in a month to bring fish, do a water change and go over the equipment. I texted a list of fish to him as asked and then followed up a week later to see if he was having any luck getting the fish. I received a text advising me to buy my fish at local stores since shopping for fish was not like the supermarket and he only got fish in every few months even though his invoices say "check our livestock new every 2 weeks." I told him I was very disappointed. He responded he would fix our top off system then we would be done. I reminded him I had text him that that system was working fine. He never responded again. He is a Dr. Jeckle and Mr. Hyde. He bailed on me without providing the instruction and support he promised. As a result I lost over $100 in fish and several hundred in costs to a local aquarium store to set things right.
Dec 15, 2017 路 David TaylorI have never had a salt water tank. I found this business on the Internet and called to make an appt. to come and see him to talk about installing a salt water reef tank. I had already spoken to 3 other stores, but he had a 5 star rating. I met with him and was impressed with his knowledge. He told me he had previously worked at Sea World. I decided to give him the job of designing and installing a 150 gallon tank because he promised he would be there to explain everything I needed to know to operate all the equipment and explain what it does and everything I needed to do to the aquarium to keep the wildlife healthy. He installed a beautiful aquarium, but then he abandoned me. He did not explain the equipment or maintenance of the tank or quarantine tank (I found out from a local fish store I should have been doing water changes in both tanks before the month was up.) a He said he would come back in a month to service the tank and then he would explain everything. Before that date arrived he texted he would not get the fish he promised me and when I expressed my disappointment he texted back he was done. I definitely would not recommend this person to install or service your aquarium.
Jan 12, 2018 路 Beverly BrownPet Store Near Me

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