Veterinary Emergency Group

Went to call around past midnight of Sunday because I noticed the bruising and a little bleeding of the gums of my dog. Called them and made sure they were open to take care of my dog. When I got in I was seen right away to check in. Even though I waited a few hours, I do understand since they’re very busy at the time and they were multiple animals being attended to. As soon as it was my turn, they checked my dogs blood count right away. Gave me an estimate of the whole hospitalization. It was very expensive. More or less almost $4k. But I understand its because its emergency. Told me from the jump needed platelet transfusion and have to stay the whole day or even overnight. I was so so happy because I was able to be by my dogs side throughout the whole process. They set up a room for us so I can also sleep since I haven’t slept the whole day. They did the transfusion while i was beside my dog in a bed. Like who does that? That is so amazing because my dog knows im here for him. And i believe that kept him calm too. I was there for a total of 23 hours. And everyone has been so kind to me. My dog is still recovering and has a long way to be recovered but I am happy I went here on time to have my dog do the platelet transfusion and start medication right away since my vet is not open until monday. I would like to thank everyone who attended to my dog. And sorry because my dog gets feisty when being poked. Thank you everyone. I hope and pray that my dog gets better 🙏🏽

Dr Tool and staff were amazing. Dr Tool showed compassion and knowledge with my pup. Whitney the vet technician was extremely patient and you can tell had a vast amount of knowledge. Stella the assistant was so positive and was eager to assist the Doctor and Technician. She even made a cafecito when I asked if they had coffee(late night). Amazing experience.

I have no way of thanking the entire team at this place, from the reception to the manager. The doctors, the nurses, everyone without exception, because although some were not directly with Blue, they helped in one way or another. My dog ​​was in a coma, she arrived at the veterinary emergency group in very bad condition. They did everything, absolutely everything so that Blue would get out of the state she was in. They were with her day and night, they explained each step and procedure to me and I was able to be with her at all times. I couldn't be more grateful, honestly they inspired a lot of confidence in me. In addition to the peace of mind they gave me and Blue, who they gave infinite love to. Thank you so much to everyone.

Amazing ER! Brought my senior dog here as she was having problems urinating. I was able to speak to a vet before bringing her in to see if that was the best course of action. They prepared me for intake before I even arrived. When I did they immediately looked at her & assessed a course of treatment. They gave me a breakdown of pricing & gave me several options that would be best suited for my pet & I. They explained everything through every single step & let me be a part of her treatment. Even when I was denied for care credit, the vet recommended another course of action & I was able to bring my baby home. 1000% would recommend. They truly care & are not just trying to get your money from you. Today has been one of the most stressful days of my life & I don’t know how I would’ve been able to handle it at another spot with another team. I’m so incredibly thankful for Dr. Gonzalez, Yoandry & the rest of the team!

I can't express enough gratitude to this place and the entire team that worked on Sunday morning and night to save my little Jolie. I came in desperate as she had severe blood loss and I was losing her. They started working on her right away and allowed us to be with her through every step. Despite the fearfulness of the situation, I felt at peace seeing how well they treated my baby and other pets, which made me feel secure. We were able to stay and hold our baby during all the procedures, and the entire staff was amazing. Dr. Gonzalez and the team performed a miracle and saved Jolie. She stayed overnight, and I was able to be with her. I received text updates from the night doctor when I couldn't be there. All I feel is immense gratitude. Jolie is on her path to recovery thanks to the quick action of this team. Thank you!