Pets R Us, Pet Grooming & Supplies

Bad experience ever bad customer service the guy said not to touch anything before we even enter !! We didn’t even go inside , my kid and I left. He was really rude . Never going there again . I would put no stars but it doesn’t let me . Nasty attitude, I wonder how they’re even open.

There is a lady with blonde hair that is amazing. We only trust her to cut our dogs nails now. When they were on Highland/Glenoaks next to 7/11 there was a dark haired girl, she always did poorly. So glad the other lady is there now but always forget to get her name since they are busy & with covid don’t wanna hold the line up.

This place is absolutely amazing. Today, my little cockatiel got attacked by an eagle. I let him outside (in his cage) for some fresh air and the eagle was picking at the cage and almost took my little baby. He survived, but his wing had been nicked. I was told to go to Pets R Us to see if they may have any medicine for him. Harut, the wonderful owner, took him out the cage and checked his little wing. He said all was alright and told me what to do to avoid infection. He gave me peace of mind, knowing he had been checked by Harut (who must have a lot of experience with birds since he was so gentle and so swift while looking at my little Tito). I also looked at some toys for my bird and some treats. Harut had a wide selection of items that were priced very well. My new go-to pet store is Pets R Us! Harut, if you're reading this... once again, THANK YOU SO MUCH!

I have no idea what the deal is with the bad reviews on this place. I've been taking both of my dogs there for grooming for 6 years and have not had a problem with them once. The girl at the cash register is always helpful and makes sure to call you if they're having a busy day and informs you of how long grooming will take. She calls again when your pet is ready and is willing to take care of your pet if you are running a little bit late. We recently shaved both of my dogs because it's their shedding season and they looked fantastic and felt great. I've been in the back where they keep pets who are to be groomed and it is sanitary, clean and a great environment for the dogs. I don't see why anyone would have to take their dog home afraid or groomed badly, for I have seen the individual who washes and grooms the dogs and cats and he surely knows how to handle the pets. I would HIGHLY recommend this place to anyone!

Great store with huge selections of goods. Super nice and friendly people! I always have a very nice experience with them! Highly recommended!