Petco

Welcome to the Petco in Carlsbad, your local Pet Store Near Me, situated at 3421 Via Montebello, Carlsbad, CA. As a well-known pet retail chain, Petco typically offers a wide selection of pet supplies, including food, toys, accessories, and potentially live animals. This location also provides grooming services for pets.

While Petco aims to be a convenient destination for pet owners, recent customer experiences at this specific Carlsbad location regarding their grooming services warrant consideration. One customer reported an "indifferent and unenthusiastic" staff member during a grooming appointment. This customer, a Vital Care member, also experienced issues with the incorrect application of rewards and discounts at checkout, even after multiple attempts to rectify the situation. Although a manager was able to resolve the problem, the customer cautioned other Vital Care members to check their receipts due to the potential for incorrect discount application on grooming services.

Another concerning отзыв detailed an "unfinished grooming job" where hair was left inside the dog's ear. The customer was allegedly advised to seek veterinary care for its removal, which subsequently led to a vet visit, ear infection treatment, and the vet's assessment that the grooming was incomplete and improperly handled. This negative experience resulted in the customer stating they would not return.

A separate customer also expressed dissatisfaction with the grooming service, citing a long four-hour wait time for their dog's groom and indicating they would not be returning to this Petco La Costa location (presumably the same Carlsbad store, given the address). These reviews highlight potential inconsistencies in the quality and execution of grooming services at this particular Petco location.

For your pet supply needs, Petco generally offers a broad variety of products. However, based on the recent feedback, if you are considering grooming services at this Carlsbad Petco, it may be prudent to exercise caution and perhaps inquire in detail about their grooming procedures and staff qualifications. If you are a Vital Care member, it is advisable to carefully review your receipt to ensure all applicable discounts and rewards have been correctly applied.

You can contact this Petco location at (760) 633-2241 or +1 760-633-2241 for inquiries about their current offerings and policies. Please consider the recent customer feedback when deciding on grooming services at this store.