Petco

For pet owners in Lake Stevens, Washington, and the surrounding areas, the Petco located at 9004 Vernon Rd, Lake Stevens, WA 98258, USA, serves as a convenient and comprehensive "Pet Store Near Me" for a wide range of pet-related needs. While a phone number is provided, (425) 789-3311 or their mobile number +1 425-789-3311, it's important to note that Petco is a large national chain, and services and experiences can vary. Based on the available customer reviews, the Lake Stevens Petco offers pet supplies, grooming services, and hosts Vetco mobile clinics for veterinary care.

Petco, as a well-established brand, typically offers a broad selection of products for various types of pets, including dogs, cats, fish, reptiles, birds, and small animals. This generally includes pet food, treats, toys, bedding, habitats, and health and wellness products. The positive review mentions the helpfulness of the staff in assisting customers to find specific products, suggesting that the Lake Stevens location maintains this standard offering. As a comprehensive pet store, customers can likely find most of their essential pet supplies at this location.

One of the services highlighted in the reviews for the Lake Stevens Petco is their grooming area. A customer described the grooming staff as a "fun loving friendly bunch," indicating a positive and welcoming environment for pets undergoing grooming services. The reviewer specifically mentioned a groomer named Stephanie, with whom their dog is comfortable, suggesting a level of personalized care and the development of trust between the pet and the groomer. This positive feedback indicates that professional grooming services, likely including bathing, haircuts, nail trims, and other hygiene-related services, are available at this location.

Another significant service offered at the Lake Stevens Petco is through their partnership with Vetco, which provides mobile veterinary clinics for certain services. One reviewer shared their experience specifically with the Vetco mobile clinic, expressing overall satisfaction with the veterinarians and their assistants who provided vaccinations for their kittens. The staff were described as friendly, knowledgeable, and courteous, highlighting the quality of the veterinary care provided during these clinics. Common services offered by Vetco clinics typically include vaccinations, microchipping, and preventative care such as deworming.

However, the same reviewer also pointed out a significant issue with the scheduling and wait times for the Vetco mobile clinic at this location. They reported last-minute cancellations and a substantial 45-minute wait time for a scheduled appointment. The core of the complaint lies in the apparent lack of adequate time allocated per appointment, especially when multiple services are required for several pets. The reviewer suggested that the automatic five-minute time slot per pet does not realistically accommodate the time needed for vaccinations, deworming, microchipping, record-keeping, and a basic check-over. This systemic flaw reportedly led to delays and the need to postpone services due to time constraints, causing frustration for the customer. Despite these issues, the reviewer commended the Vetco workers for managing the wait times and still providing excellent care, indicating that the problem lies within the scheduling system rather than the quality of the veterinary staff.

The environment within the retail area of the Lake Stevens Petco is described positively by one reviewer, who mentioned "friendly customer service" and staff who "take pride in their jobs and love animals." This suggests a welcoming and helpful atmosphere for customers browsing and purchasing pet supplies. The staff are also noted for taking the time to answer questions and help customers find the products they are looking for, contributing to a positive shopping experience.

Features of the Lake Stevens Petco include its comprehensive range of pet supplies, professional grooming services with a friendly staff, and the availability of Vetco mobile clinics for convenient access to certain veterinary services like vaccinations and microchipping. The knowledgeable and helpful retail staff are also a notable feature, enhancing the customer experience within the store.

No specific promotional information, such as discounts on products or services, special offers for grooming or Vetco clinics, or loyalty programs, is mentioned in the provided reviews. As a large chain, Petco often has national promotions and loyalty programs, but specific details for the Lake Stevens location are not available in this feedback. Local users interested in learning about any current promotions or the full range of services offered at the Lake Stevens Petco should visit the store directly at 9004 Vernon Rd, Lake Stevens, WA, or contact them via phone at (425) 789-3311.

In conclusion, the Petco in Lake Stevens, WA, provides a range of services as a local "Pet Store Near Me," including a wide selection of pet supplies, professional grooming, and periodic Vetco mobile clinics for basic veterinary care. While one customer reported positive experiences with the retail and grooming staff, they also highlighted significant issues with the scheduling and wait times for the Vetco clinic, attributing it to a systemic flaw in appointment allocation. Despite this, the quality of care provided by the Vetco staff was acknowledged. Local pet owners can likely find a comprehensive selection of pet products and grooming services at this Petco location, but those utilizing the Vetco clinic should be aware of potential delays and scheduling challenges. For specific information on promotions and the full scope of services, direct contact with the store is recommended.