4.0

First the store is to crowded with products for the small store. Second the cashier was rude Jennifer didn’t speak to me and at the end called the next customer before thanking me which she never did. I told her she was welcome for my business she just ignored me!! Oh, manager gave me miss info on a light i was buying for my turtle she doesn’t know her product however the gentleman in the back with the fish was amazing!!

Teri Jones
  • Overview
  • (951) 354-3944
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

Welcome to the Petco store in Riverside, your local Pet Store Near You, situated at 3784 Tyler St in California. As a well-known national chain, we aim to serve the pet needs of the Riverside community and surrounding areas with a wide variety of products and services, including grooming.

The environment at this Petco location in Riverside is described by one customer as too crowded with products for the size of the store. However, no other comments on the general store environment are available.

At Petco, our services include the sale of a wide range of pet supplies and accessories. One customer reported a negative experience with a cashier and misinformation from the manager regarding a product. However, they did commend the gentleman working in the fish department for his knowledge. Additionally, grooming services are offered, and overall experiences with groomers Sarah and Ashley are reported as great, with positive interactions with a new puppy. However, a negative grooming experience was reported with a groomer named Fabian, who was perceived as uncaring and unwilling to work with the dog's behavior, leading to an appointment cancellation.

A key feature of this Petco in Riverside, CA, is the availability of both retail pet supplies and grooming services. While some staff members, like Sarah and Ashley in grooming and the gentleman in the fish department, are praised for their positive service and knowledge, there are reports of rude cashiers and a potentially misinformed manager. The quality of the grooming experience appears to be dependent on the specific groomer assigned. Local users may want to be mindful of these mixed staff experiences when visiting this location.

Currently, there is no specific promotional information available. Customers considering grooming services may want to inquire about the groomer assigned to their pet based on the feedback provided in the reviews. For product-related inquiries, seeking assistance from specific departments, like the fish department, might be beneficial based on one customer's experience.

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Petco Location

Petco

3784 Tyler St, Riverside, CA 92503, USA

Get directions

Reviews

First the store is to crowded with products for the small store. Second the cashier was rude Jennifer didn’t speak to me and at the end called the next customer before thanking me which she never did. I told her she was welcome for my business she just ignored me!! Oh, manager gave me miss info on a light i was buying for my turtle she doesn’t know her product however the gentleman in the back with the fish was amazing!!

Feb 08, 2025 · Teri Jones

Overall, our experience at the dog groomers here has been great. Sarah and Ashley have treated our new puppy with love and patience and he did great with them. But the last time we took him, he refused to go with his scheduled groomer, which happened to be a guy named Fabian. Our dog was so smart because he could feel that this guy could care less about him as a dog and was just pulling at him, our dog refused to go back with him, and Fabian could’ve cared less and canceled our appointment saying that we should’ve gotten the VIP package as if our dog knows the difference and that he didn’t have time for his behavior. Dogs know people and our dog got his number fast however it was a waste of our time because the appointment had to be canceled. The whole point of this review is to say that Petco is a great groomer Just make sure you don’t get Fabian. He shouldn’t be a groomer.

Mar 01, 2025 · Amber Menchaca

Knowledgeable staff. I heard an associate teaching a guest about proper fish care. I was happy to hear them make sure the animals were going to be safe and comfortable. Will definitely be back.

Feb 20, 2025 · chris legarreta

I took my dog there for years but yesterday I had my dog only washed and nails trimmed ..I spent 69 $ and I tipped her $10...when I got home and checked his ears they looked like never been touched.. not very happy about it and this was not the first time ....he is a low maintaining dog ... does not need his hair trimmed or so ..just a wash ...I feel like I didn't got what I paid for...the lady what it appears was also very stressed out before she took my dog to the back..

Jan 26, 2025 · Liane Daniel

They sell sick fish here. They keep the bettas in small plastic containers with no filtration and these poor fish get sick and suffer. I bought a fish 3 weeks ago and the fins started falling off and I could tell he was suffering and in pain. He suffered for 3 days before dying. INHUMANE TREATMENT! Shame on the manager who allows this.

Feb 19, 2025 · rebecca delgado

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