Petco

For pet owners in Dartmouth, Massachusetts, and the surrounding areas, Petco, located at 473 State Rd North, Dartmouth, MA 02747, serves as a local "Pet Store Near Me" providing a variety of pet-related goods and services. They can be contacted at (508) 996-1231 or +1 508-996-1231.

Based on the limited customer reviews available, experiences at the Petco in Dartmouth, MA, appear to be significantly negative, specifically concerning their grooming services. One customer reported a highly unsatisfactory grooming experience for their dog, detailing an uneven haircut on the ears and alleging that ear cleaning was not performed despite the service costing $100.00 plus a tip. The customer also mentioned that their dog had been scratching its ear since the grooming appointment and expressed extreme dissatisfaction, stating they would request a refund if possible and would not recommend the grooming services.

Another review described a far more गंभीर incident involving their dog being unable to walk on its left leg after a grooming appointment at the Dartmouth Petco. This customer immediately contacted their veterinarian and the Petco corporate office. They stated that Petco corporate allegedly took "NO responsibility" for the injury. The customer recounted a conversation with a Petco employee who suggested the dog might not like being groomed, a statement the reviewer found nonsensical given their 11-year-old dog had always enjoyed grooming. This customer expressed a strong negative opinion of the customer service and strongly advised against bringing pets to this Petco for grooming, recommending instead experienced groomers who prioritize the well-being of pets. The reviewer also noted a perceived pattern in Petco's responses to negative reviews, mentioning a generic offer to "make it right" without actually taking responsibility for harm to pets, suggesting a primary focus on financial aspects rather than animal welfare in such situations.

Given these two critical reviews, it is essential for local users considering Petco in Dartmouth, MA, particularly for grooming services, to be aware of these reported negative experiences. The allegations include poor quality grooming resulting in discomfort, and a more serious claim of a pet sustaining an injury during grooming with a subsequent lack of accountability from the company.

While these reviews focus solely on the grooming aspect of Petco's services, Petco as a national chain typically offers a wide range of products and services. As a "Pet Store Near Me," the Dartmouth location likely provides a variety of pet supplies, including food, treats, toys, bedding, and accessories for different types of animals such as dogs, cats, fish, birds, and small animals. They often carry various brands and price points to cater to different customer needs and budgets.

In addition to retail, Petco stores often offer other services, which may or may not be available or of consistent quality at the Dartmouth location based on the provided reviews. These services can include:

• **Pet Food and Supplies:** A wide selection of products for various pets.
• **Grooming Services:** Bathing, haircuts, nail trims, and other grooming services (the subject of the negative reviews).
• **Veterinary Services:** Some Petco locations may have in-store veterinary clinics or partnerships with local vets.
• **Adoption Events:** Partnering with local animal shelters to host adoption events.
• **Training Classes:** Offering obedience and other training programs for dogs.
• **Aquatics:** Sales of fish, invertebrates, and aquarium supplies.
• **Small Animals and Birds:** Sales of small pets and birds, along with their habitats and supplies.

However, in the case of the Petco in Dartmouth, MA, the available customer feedback strongly cautions against using their grooming services. Potential customers should weigh these experiences heavily when making decisions about where to take their pets for grooming.

It is important to note that these reviews represent individual experiences and may not be representative of all services or all staff at the Petco in Dartmouth. However, the serious nature of the allegations, particularly the injury to a pet during grooming and the alleged lack of responsibility from the company, warrants significant consideration.

Local users who require pet supplies might still find Petco a convenient option due to its location and potential range of products. However, for services, especially grooming, it would be prudent to seek additional recent reviews or consider alternative providers in the Dartmouth area with more consistently positive feedback regarding the care and safety of animals.

Promotional information specific to the Dartmouth Petco is not provided in the given text. Typically, Petco as a chain offers various promotions, discounts, and loyalty programs. Customers would need to visit the store, check their website, or sign up for their mailing list to learn about any current offers at the Dartmouth location.

In conclusion, while Petco in Dartmouth, MA, serves as a local pet store offering a range of supplies, the available customer reviews raise significant concerns regarding their grooming services, citing poor quality and, more seriously, injury to a pet with alleged lack of accountability. Local pet owners should carefully consider these experiences before entrusting their animals to the grooming services at this particular Petco location and may want to seek alternative groomers with more positive and reliable reputations. For pet supply needs, customers may still find Petco a convenient option, but should remain aware of the reported issues with their services.