Petco

We went in to buy two goldfish and were told we needed to purchase a tank, food, a filter, and a water conditioner. Even though we already had a tank at home, we agreed to buy everything they recommended. However, when we went to pay, they suddenly added another requirement—some pills that weren’t mentioned before. On top of that, they kept pushing us to buy a different type of fish, even though we were only interested in goldfish. When we mentioned that we wanted to see if we could properly care for them but might not be able to keep them if it didn’t work out, they started making it seem like we shouldn’t buy them and after a long time of we had to give the fishes back. What’s frustrating is that they were keeping about 200 goldfish in a tiny tank themselves, so it didn’t really seem like they were that concerned about the fish’s well-being. The whole experience felt inconsistent and a bit unfair.

I am connected with this store since long time , the magical behavior of the staffs attracted me every time to visit here . Specially the person at the right is “Chet”, the general manager of the store , I have very rarely seen such a downtoearth person , he is always extremely helpful and having highest level of patience with customer , being a general manager of the store , he never hesitates to carry the big bags of dog/cat food on his neck from one place to other area of the store .I have seen him several times doing this . He is truly an asset of petco . Other guy on the left “ Riley” a very gentle and polite guy , met him several time during check in , always very helpful. Today he and “Chet” spent a great time with me for looking some specific food materials I needed for my daughter dog “happy”. They were successfully able to help me . Heartiest thanks to both of you . I would request other people to visit the store and meet those people and see the store 🍀🍀🎵🎵

The staff were really nice. However, their live animals seem to speak poorly of their care. For example the fresh water fish has several tanks with many dead or dying residents. Also, they sell prescription pet food but none were on hand in the store. They had to be ordered.

This review is for puppy training. Unfortunately I couldn't give less than 1 star. I signed my almost 6 month old pup for a Fundamentals class. There was one other dog, which was 10 months old that the trainer pushed out to a different class. First class went reasonably well. The trainer taught sit, stay and one round of loose leash walking. Gave us some homework which we practiced. In the second class, my pup did all the commands that were taught. Then things started going off track. The trainer was trying to extend time by asking my son and I to do the same commands repeatedly. When I asked what's the plan for the other classes, the trainer said that's all she was going to teach and the other 5 classes (including the 2nd) was just practicing the same thing. When I questioned it, she said if your pup can focus when you call the name for 30 seconds straight, she's ready to do the next thing. Which dog in the world does this? and at 6 months old? She then proceeded to give me tips more appropriate for a 2 month old (cutting nails, getting her ready for grooming etc.) When I told her, she had already had a grooming session, the trainer didn't care. She basically sent us home in 30 mins (it's a 1 hour class) just in the 2nd session. We spent an hour just in the drive to and from. We haven't gone since to any of the classes and received nothing but automated "look forward to seeing you soon" messages. This was a shocking waste of money and an unacceptable waste of our time. Absolutely disappointed with Petco for the poor standards. I do not plan to ask for a refund and have an uncomfortable conversation. Will blame myself for signing up in the first place.

lorileigh (lori) always does an amazing job on my malamute!! every time i walk out of the grooming salon he gets so many compliments on how soft his coat is!! Malamutes & double coated dogs are alot of work and take a PROFESSIONAL to be groomed properly, and she exceeds my expectations every time!! Plus shiner absolutely loves her :)) Book with lorileigh!!