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Petco

Pet Store Near MeClark CountyVancouverOrchardsNortheast Fourth Plain Boulevard

11505 NE Fourth Plain Blvd Suite 82, Vancouver, WA 98662, USA

4.0

Hello, first time customer to petco. Today my Shih Tzu had a grooming appointment which the total started with $65.00 as you see. When we arrived that amount went to $99.99 because due to the receipt the groomer paid herself $7.00 for two hours which she says is due to her being matted which was mentioned in the comments when the appointment was booked. The matting was no where severe just needed to be shaved under the belly and arms, legs and ear. Which is the usual for her. (It has been way worse before and we were never charged this amount at PetSmart) The groomer (Denise Wharton) also added a 15 min brush for $15…. So you are charging a dollar to brush her for every minute…. Keep in mind this was all after I declined the special they were having that was $28 extra on top of the grooming already! For the record she didn’t even do a proper job. Tail was left, nails were clumsy and sharp. I think you are taking advantage of people and others should know. Thanks but we won’t be returning

Lauren
  • Overview
  • (360) 253-5540
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

For pet owners in the Vancouver, Washington area, Petco is located at 11505 NE Fourth Plain Blvd Suite 82, Vancouver, WA 98662, USA. They can be reached at (360) 253-5540 or +1 360-253-5540.

Recent customer reviews raise some concerns regarding services and animal welfare at this particular Petco location. One customer detailed a significant increase in the price of a Shih Tzu's grooming appointment, escalating from an initial quote of $65.00 to $99.99. This increase was attributed to matting, which the customer described as not severe, and included a per-minute brushing charge. The customer also expressed dissatisfaction with the quality of the grooming received, noting issues with the tail and nails. This experience led to the customer stating they would not return.

Separate reviews have also raised concerns about the well-being of animals in the store. One customer reported witnessing a dying snake and alleged a lack of care from the staff. Another customer described observing a tank containing over 13 dead fish, some of which appeared to have been deceased for an extended period. These observations suggest potential issues with the conditions and care of the animals offered for sale at this location.

Based on this recent feedback, local users considering Petco in Vancouver, WA, for grooming services or animal purchases should be aware of these reported experiences. The reviews highlight potential issues with unexpected grooming charges, the quality of grooming services, and concerning observations regarding the health and living conditions of animals in the store. It is advisable for potential customers to consider these points when making decisions about their pet care needs and animal acquisitions.

Petco Photos

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Petco Location

Petco

11505 NE Fourth Plain Blvd Suite 82, Vancouver, WA 98662, USA

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Reviews

Hello, first time customer to petco. Today my Shih Tzu had a grooming appointment which the total started with $65.00 as you see. When we arrived that amount went to $99.99 because due to the receipt the groomer paid herself $7.00 for two hours which she says is due to her being matted which was mentioned in the comments when the appointment was booked. The matting was no where severe just needed to be shaved under the belly and arms, legs and ear. Which is the usual for her. (It has been way worse before and we were never charged this amount at PetSmart) The groomer (Denise Wharton) also added a 15 min brush for $15…. So you are charging a dollar to brush her for every minute…. Keep in mind this was all after I declined the special they were having that was $28 extra on top of the grooming already! For the record she didn’t even do a proper job. Tail was left, nails were clumsy and sharp. I think you are taking advantage of people and others should know. Thanks but we won’t be returning

Mar 13, 2025 · Lauren

Please be very careful if buying animals at this location. My husband has seen a snake dying and they didn't care. We just saw a tank with over 13 dead fish. Some have obviously been in there a while as the other fish have eaten them, or they have been sucked into the filter.

Jan 06, 2025 · Mariah Watson (SisRoo144)

Took my dog in to get groomed. The stylist Denise charged me $140 because she said she had to remove matting. On the receipt she charged me $15 dollars for brushing 3 consecutive times. She shaved my dog completely to the skin so what was actually brushed? I’ve never had to pay this much and most groomers would have styled my dog! I’ve been to a stylist prior to her and she did the very same shave for the correct price! After taxes and tip I paid $170 dollars. Beware of this stylist.

Dec 23, 2024 · Rondon Danis

I brought my dog in for a trim and a bath. The associate who helped me was named Kylie. I brought my dog to other Petco’s in the past. Kylie provided the best customer service as well as our grooming needs. If you’re going to Petco, go see Kylie At the Mill plain location in Vancouver.

Mar 15, 2025 · Craig O

Friendly!! Helpful!! (They came up to me and asked what I needed.) Gracious!! (I asked for ten Gold Fish and received twelve. She said, "That's almost ten." Marvelous!) I donated five dollars for the pet welfare fund at checkout. Shop at this Petco. It is a sweet place.

Mar 10, 2025 · Henry Woodward

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