Petco ico

Petco

Pet Store Near MeCaliforniaOrange CountyBreaImperial Highway

2500 Imperial Hwy. Suite 114, Brea, CA 92821, USA

4.0

Buyers BEWARE!! Not the first time this has happened but today is ridiculous. Put an order in online the day before. Total was $35.63 for 3 items I pull in about 2 hours after they open. 2 workers having fun doing nothing up front in an empty store. I ask about my order and they say they are behind on orders. They pull the order in minutes and 1 item is not available. So now for 2 items total charged to my card is $45! That and my rewards were erased and now gone. Keep an eye on your receipts. Also check their website when you shop, store prices are higher than if you order online and pick up in store. They will price match. 1 item was $4 difference. Total was over $12 difference.

john Modugno
  • Overview
  • (714) 255-8162
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

Looking for a 'Pet Store Near Me' in Brea, California? Petco is located at 2500 Imperial Hwy. Suite 114, Brea, CA 92821, USA, offering a range of pet supplies for various animals.

Based on recent customer feedback, it's advisable for shoppers to exercise caution, particularly with online orders and in-store pricing. One customer reported issues with an online order where an item was unavailable, yet the charge for the remaining items significantly exceeded the expected pro-rated amount, and their rewards were allegedly erased. This customer strongly advises keeping an eye on receipts and checking website prices, as in-store prices may be higher than online prices for pickup. They also noted that Petco does offer price matching.

On a more positive note, another customer described the store as a "paradise for dogs," indicating a good selection of dog-related products that are well-organized within a clean environment. This customer also highlighted the kindness of the female staff, specifically mentioning their helpfulness in providing detailed information about dog name engraving.

In summary, while Petco in Brea appears to offer a wide variety of pet products and has received positive feedback regarding its organization, cleanliness, and some staff members' helpfulness, there are also concerns raised about online order fulfillment, potential pricing discrepancies between online and in-store, and issues with customer rewards. It is recommended that customers verify pricing at the time of purchase and monitor their receipts and online order charges. For inquiries about product availability or services like dog tag engraving, you can contact the store at (714) 255-8162 or mobile at +1 714-255-8162.

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Petco Location

Petco

2500 Imperial Hwy. Suite 114, Brea, CA 92821, USA

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Reviews

Buyers BEWARE!! Not the first time this has happened but today is ridiculous. Put an order in online the day before. Total was $35.63 for 3 items I pull in about 2 hours after they open. 2 workers having fun doing nothing up front in an empty store. I ask about my order and they say they are behind on orders. They pull the order in minutes and 1 item is not available. So now for 2 items total charged to my card is $45! That and my rewards were erased and now gone. Keep an eye on your receipts. Also check their website when you shop, store prices are higher than if you order online and pick up in store. They will price match. 1 item was $4 difference. Total was over $12 difference.

Jan 07, 2025 · john Modugno

A paradise for dogs like our children All the products needed for dogs are well organized and the store is clean. In particular, the female staff were very kind. I am very grateful to them for giving me detailed information about engraving my dog's name.

Oct 15, 2023 · Eric Ek

I drive the extra mile to come here. I buy mealworms for my spiders. I usually get sm and small size. Other pet stores don't carry these sizes.

Dec 05, 2024 · Jenny Zepeda

I love petco. But sometimes when you see employees just talking to each other and the customers are lined up to pay, that's not customer service. They should pay attention to that.

Nov 24, 2024 · J Cibu

Reasonable price

Mar 25, 2025 · James Choi

Pet Store Near Me