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Petco

Pet Store Near MeConnecticutNew London CountyWaterfordHartford Rd

825 Hartford Rd, Waterford, CT 06385, USA

4.0

Store was clean, staff friendly, cashing out was a little slow but that was due to the customer asking all the questions at check out not prior. Another staff member came over to assist and another opened up the second register. While all this was going on the one customer with all the question was oblivious how long the line became. The staff quickly got everyone moving without rushing the process. Great Job Petco!

Jacqueline
  • Overview
  • (860) 437-0712
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

Welcome to Petco, your premier destination for all things pet-related! Nestled at 825 Hartford Rd, Waterford, CT 06385, Petco is more than just a pet store—it's a community hub where you can find everything you need to care for your beloved pets. Open seven days a week with extended hours, Petco is here to make your life easier and your pets happier.

At Petco, we specialize in providing high-quality products and expert advice to ensure your pets thrive. Whether you're looking for food, toys, beds, or accessories for your dogs, cats, birds, reptiles, or small animals, we've got you covered. Our knowledgeable staff is always on hand to help you make informed decisions about the best products for your furry friends.

One of the standout features of Petco is our commitment to quality and variety. We offer a wide selection of pet foods, from brand-name options to exclusive Petco brands, ensuring there's something for every taste and dietary need. Our store also stocks a diverse range of accessories, including beds, toys, grooming products, and more, all designed to keep your pets comfortable and healthy.

What sets Petco apart is our dedication to exceptional customer service. We understand that your pets are part of your family, so we go the extra mile to ensure you find exactly what you need. Our friendly and knowledgeable staff is always ready to assist you with product selection, provide feeding tips, and answer any questions you might have.

  • Convenient Location: Situated in Waterford, CT, Petco is easily accessible for residents of nearby communities.
  • Extended Hours: We stay open late to accommodate your busy schedule, making it easier than ever to shop for your pets.
  • Variety of Products: From food and toys to grooming supplies, we offer everything you need for your furry friends.
  • Expert Advice: Our staff is trained to help you make informed decisions about the best products for your pets.

In addition to our regular offerings, Petco often runs promotions and offers discounts on select items. Whether it's a special sale or a seasonal event, we strive to provide you with great deals while ensuring the highest quality products for your pets.

Customer Feedback

Our customers love us for our friendly service and dedication to their pets' well-being. Here are some highlights from recent reviews:

  • "The store was clean, and the staff was very friendly. They were patient with all my questions and even helped me find the right products for my new puppy." - Sarah M.
  • "I had a great experience shopping at Petco. The staff was knowledgeable and helpful, and the store had everything I needed for my cat. Highly recommended!" - David R.

Visit us at 825 Hartford Rd, Waterford, CT 06385, or give us a call at 1 860-437-0712 to learn more about our products and services. We look forward to helping you care for your pets with the best in quality and service.

Petco Photos

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Petco Location

Petco

825 Hartford Rd, Waterford, CT 06385, USA

Get directions

Reviews

Store was clean, staff friendly, cashing out was a little slow but that was due to the customer asking all the questions at check out not prior. Another staff member came over to assist and another opened up the second register. While all this was going on the one customer with all the question was oblivious how long the line became. The staff quickly got everyone moving without rushing the process. Great Job Petco!

Mar 11, 2025 · Jacqueline

I support someone with special needs and we went in with the goal of purchasing a Beta fish. They were very patient and respectful. From the gentleman who showed us where the food was, along with feeding instructions to the cashier. All of their questions were answered. It was a great experience for them. Thank you.

Dec 20, 2024 · M.S. Plateroti

Use to be nice the lady band my chiguagua because she said she is not allowed to muffle him. We have been customers for Petco for over 5 years. She said he still allowed to see the doctors because it's had nothing to do with pet co.

Nov 18, 2024 · Liz Lugardo

Terrible return policy bought a dog crate that I didn’t end up using lost the receipt. They wouldn’t give me store credit even with proof of the credit card that the purchase was on. They just lost a customer who would’ve spent thousands in the next five years over $100 store credit. Will never return again piss poor customer service.

Mar 02, 2025 · Ray Ray

Whoever answered the phone tonight, very rude. And I'm sorry kind of lazy. I had ordered two things, they don't close until 9pm. But sadly this girl wouldn't put the order together. 2 things in a bag. But since it's 8-8:30. "It's too close to closing time". I'm sorry aren't you getting paid TIL CLOSE. Please just do your jobs you were hired for.

Dec 21, 2024 · Ashli DesRosier

Pet Store Near Me