Petco

I just picked up our Yorkie from the groomers. The groomer did a nice job but when I went to pay I was charged the normal $59 grooming fee and an additional $6 for materials. I can’t imagine that a 5 lbs. dog requires $6 worth of shampoo. I have never been charged for materials at any groomer unless I purchased a special treatment shampoo. I definitely will not use their services again.

They are very helpful and helped me get my fish Tobby back to health! Everyone there is super nice and the people who work in the fish department always are willing to help me check my water and if something is wrong they lead me the right way to help. I will post a picture of Tobby below he wasn’t doing good yesterday and ever since they helped he’s back up and swimming!

What a bad chain store. Have several rescue dogs. In for vaccinations, so many dogs crowded around the area, elderly and even a baby in a stroller. because the rescue dogs behavior can’t be trusted yet and because things were very tight. I accidentally left the store without paying. I’m an honest person. I called back to the store and offered to pay with my credit card cause I didn’t wanna take the dog back out of the car back into that environment and have it triggered or have a bad reaction The person who answered the phone was unwilling on knowing to accept my payment so I thought I’ll just go to another store or I’ll take care of this after I take the dog home m. So I volunteer that I forgot to pay I volunteer to pay and don’t you know while I was still driving home. I got a threatening call for theft services. What a way to be rewarded for rescuing the dog trying to do right by the dog have a positive encounter and offering to pay a honest mistake. First off they need to hire management, who knows how to take care of being a manager and handle a problem secondly, they need to remember that i the customer called back and offered to make it right. Needless to say I won’t be buying my dog food, my dog treats or my toys there because apparently they don’t know how to be nice to customers all they wanna do is be a multi billion dollar chain and advertise online for their products.

Staff is very polite and are friendly. The best part of this Petco is the cats. They brighten my day whenever I get to see them. They also have a wide variety of freshwater and saltwater fish which are very silly. They keep alot of different species of fish and have coral well which is beautiful to look at. They also have a wide range of clownfishes (my favorite is one I have named Marvin) Overall the store is kept clean and is very pleasant to be in, 10/10

Ordered 2 dozen large crickets . I was given 2dozen small crickets and half were dead when put in the bag. Raised concern was told that’s what we have and live feeders aren’t refundable! Definitely will not be using this store again! Please avoid this location! It’s run by very rude young people.