Petco ico

Petco

Pet Store Near MeIllinoisWill CountyNew Lenox

495 E Lincoln Hwy, New Lenox, IL 60451, USA

4.0

They had some fantastic saving online for dog bones. As a single income mom, I have to really watch my pennies. Everything I ordered was at the store. It was ready on the same day even though I wasn't. They had everything conveniently located at the front desk. The workers seemed to love their job. I was so happy to be able to bring Maisy, my Weimaraner, in the store with me. She is going to be one happy girl with her new treats and bones.

Tammy Smith
  • Overview
  • (815) 462-0639
  • stores.petco.com

Hours

Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM

Petco Introduce

Welcome to Petco, your conveniently located pet store at 495 E Lincoln Hwy, New Lenox, IL 60451, USA. As a prominent "Pet Store Near Me," Petco is dedicated to serving the local community by providing a comprehensive selection of pet supplies, valuable services, and a welcoming environment for both pets and their owners. At Petco, we understand the importance of providing quality products and expert advice to ensure the health and happiness of your beloved animal companions.

Based on customer reviews, the Petco in New Lenox offers a positive and accommodating shopping environment. One reviewer specifically mentioned the convenience of online savings on dog bones, highlighting the store's ability to cater to budget-conscious pet owners. The fact that the online order was ready for same-day pickup, even when the customer wasn't immediately available, underscores the efficiency and customer-centric approach of this location. Having the order conveniently located at the front desk further streamlines the pickup process, making it a hassle-free experience for busy individuals.

A significant aspect of the Petco experience in New Lenox is the positive and helpful attitude of the staff. One reviewer noted that "the workers seemed to love their job," which likely contributes to a pleasant and helpful atmosphere for customers. Another first-time pet owner specifically praised the staff for being "kind and helpful and insightful" when it came to navigating the overwhelming world of pet food, litter, and other essential supplies. This highlights the store's commitment to supporting new pet owners with expert guidance and genuine care.

The mention of a specific staff member, Trisha, who is consistently helpful and always ready to answer questions, further emphasizes the value of the knowledgeable team at this Petco location. Having a go-to person within the store can build trust and make the shopping experience more comfortable and efficient for regular customers. This personalized assistance is a key feature that enhances the overall customer satisfaction.

Petco is a well-established pet retail chain, and as such, the store in New Lenox likely offers a wide array of products and services to meet the diverse needs of pet owners. Based on the general offerings of Petco stores and the specific mentions in the reviews, you can likely find:

  • Pet Food: A comprehensive selection of dog food, cat food, and food for other small animals, birds, and fish, catering to various dietary needs, life stages, and preferences from different brands.
  • Pet Treats: A wide variety of treats, including the dog bones mentioned in one review, designed for training, rewarding, and simply indulging your pets.
  • Pet Supplies: Essential items such as collars, leashes, harnesses, litter boxes and litter, bedding, cages, tanks, and other habitats for different types of pets.
  • Toys and Enrichment: A diverse range of toys designed to provide mental and physical stimulation for your pets.
  • Grooming Supplies: Shampoos, brushes, nail clippers, and other grooming tools to help keep your pet looking and feeling their best.
  • Health and Wellness Products: Over-the-counter medications, supplements, and dental care products to support your pet's health.
  • Live Animals: Depending on the store's specific setup and local regulations, some Petco locations may offer small animals like fish, birds, reptiles, and small mammals.
  • Services: While not explicitly detailed in the reviews, Petco often provides services such as grooming, dog training, and veterinary clinics (often third-party partnerships within the store). It is advisable to check with the New Lenox location for specific service offerings.
  • Online Ordering with In-Store Pickup: The positive experience with online savings and same-day pickup indicates that this Petco location facilitates online shopping with the convenience of local pickup. This omnichannel approach allows customers to take advantage of online deals while still having the option to collect their purchases quickly and easily.

A significant feature highlighted in one of the reviews is that the store is pet-friendly, allowing customers to bring their well-behaved pets inside. The reviewer specifically mentioned bringing their Weimaraner, Maisy, into the store. This welcoming policy can make shopping for your pet a more enjoyable and convenient experience, as you can ensure the fit of harnesses or collars and even get your pet's input on toys or treats.

The first review mentions "fantastic saving online for dog bones." This clearly indicates that Petco offers online promotions and discounts, which can be a significant benefit for budget-conscious pet owners. To stay informed about the latest deals and promotions at the Petco in New Lenox, it is recommended to regularly check the official Petco website or app. You may find exclusive online offers, discounts on specific brands or product categories, and seasonal sales events. Subscribing to their email list or following their social media channels can also provide updates on the latest savings opportunities.

While the reviews do not mention specific in-store promotions, Petco stores often have weekly ads and in-store signage highlighting current deals. These may include discounts on popular food brands, special offers on toys or accessories, or bundled deals. Keep an eye out for these promotions when visiting the store. Additionally, Petco often has a loyalty program (such as Petco Pals Rewards) that allows customers to earn points on their purchases and redeem them for discounts or other benefits. Inquiring about this program during your visit can lead to further savings in the long run.

In conclusion, the Petco located at 495 E Lincoln Hwy in New Lenox, IL, appears to be a reliable and customer-friendly pet store. It offers the convenience of online savings with same-day pickup, a welcoming environment where pets are allowed, and a team of kind and knowledgeable staff, including individuals like Trisha, who are ready to assist pet owners with expert advice. With a wide range of pet supplies and the potential for both online and in-store promotions, Petco is a valuable resource for local pet owners seeking quality products and a positive shopping experience. We encourage you to visit this Petco location to explore their offerings and experience their commitment to serving the needs of your beloved pets.

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Petco Location

Petco

495 E Lincoln Hwy, New Lenox, IL 60451, USA

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Reviews

They had some fantastic saving online for dog bones. As a single income mom, I have to really watch my pennies. Everything I ordered was at the store. It was ready on the same day even though I wasn't. They had everything conveniently located at the front desk. The workers seemed to love their job. I was so happy to be able to bring Maisy, my Weimaraner, in the store with me. She is going to be one happy girl with her new treats and bones.

Dec 09, 2024 路 Tammy Smith

Love coming here. As a first time pet owner i wasnt sure about food, litter and other stuff and the staff here have always been kind and helpful and insightful. Trisha is usually the person that helps me and she always down to answer any of my questions.

Apr 10, 2025 路 Javier Rojas

Fantastic staff! Helped me find a new cat to adopt and are welcoming of my other cat visiting each week!

Feb 18, 2025 路 Peter

3-16-25 @ 1:45pm. Waited in the fish dept for about 30 mins for help. Asked for help from the cashier who put out an announcement. Finally, the associate who came over completely ingnored me in favor of another customer who had just arrived in reptiles. Terrible service

Mar 16, 2025 路 Chad Manning

Unfortunately when walking in, the smell was really bad. The floors were a mess. It's very old looking and seems very disorganized. Too much in this store, I kept looking at expiration dates to make sure things weren't outdated. Needs to be updated and reorganized. 馃槥

Dec 17, 2024 路 Lisa H

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