
Petco
Pet Store Near MeArizonaPima CountyTucsonHighland Vista Cinco ViaEast Broadway Boulevard
5405 E Broadway Blvd, Tucson, AZ 85711, USA
4.0
I usually enjoy going to a pet store with my toddler to see the animals and pick up pet food. We went to this location for the first time and I was very disappointed in the animal cages. I attached pictures of some of the worst that we saw. These animals deserve better.
-
Overview
- (520) 571-1772
- stores.petco.com
Hours
Pet Store Near Me
-
State
- Alabama
- Arizona
- Arkansas
- California
- Colorado
- Connecticut
- Delaware
- District of Columbia
- Florida
- Georgia
- Hawaii
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maine
- Maryland
- Massachusetts
- Michigan
- Minnesota
- Mississippi
- Missouri
- Montana
- Nebraska
- Nevada
- New Hampshire
- New Jersey
- New Mexico
- New York
- North Carolina
- North Dakota
- Ohio
- Oklahoma
- Oregon
- Pennsylvania
- Rhode Island
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Vermont
- Virginia
- Washington
- West Virginia
- Wisconsin
- Wyoming
Welcome to Petco
For pet parents across the Grand Canyon State, finding a reliable and comprehensive pet store is paramount to the well-being of their cherished animal companions. In Tucson, Arizona, at 5405 E Broadway Blvd, Petco stands as a prominent local option, striving to meet the diverse needs of pet owners. As a well-known national chain, this particular location aims to be a convenient and extensive resource for everything from daily pet essentials to specialized items, serving the community with a broad spectrum of products and services.
In a state where pets are often integral to family life, whether they're exploring the desert landscapes or providing comfort at home, access to quality supplies and knowledgeable assistance is crucial. Petco on East Broadway Boulevard is designed to cater to a wide range of pet ownership, offering a vast inventory for dogs, cats, fish, and other small animals. From nutritional options that suit various dietary needs to engaging toys and comfortable habitats, the store endeavors to simplify pet care for busy Tucson families, striving to be a convenient one-stop shop.
However, like any large retail establishment, customer experiences can vary, and transparency is key. Recent feedback from local users highlights both the potential for a wide selection of products and good customer service, while also bringing to light significant concerns regarding the conditions of some animal habitats, particularly in the fish section. Customers have noted "disappointing" animal cages and "awful" tank conditions, with overwhelming aiptasias (a type of nuisance anemone) in saltwater fish tanks, which are "NOT good for coral or some fish." This feedback indicates areas where the store's animal care standards may not consistently meet expectations, urging for improvement to ensure all animals "deserve better."
Despite these critical observations, the store also receives praise for its "awesome" customer service, suggesting that many staff members are helpful and attentive, even if there are operational challenges in specific departments. This dichotomy of feedback underscores the importance for prospective visitors to be aware of all aspects of the store, allowing them to make informed decisions and perhaps focus on the product sections that meet their standards. While the range of products seems comprehensive, attention to detail in live animal care is an area of expressed concern from the local community.
This article will delve into the specifics of Petco on East Broadway Boulevard in Tucson, providing Arizona residents with a clear and informative overview. We’ll cover its strategic location and accessibility, the full spectrum of services and products it typically offers, key features and highlights, any potential promotions, and essential contact information. By presenting a balanced perspective based on available public data, our aim is to help local pet owners navigate their shopping experience and make the best choices for their cherished companions in the Old Pueblo.
Petco is prominently located at 5405 E Broadway Blvd, Tucson, AZ 85711, USA. This address places the store along one of Tucson's major and busiest commercial arteries, East Broadway Boulevard, ensuring excellent visibility and highly convenient accessibility for a significant portion of the city's population. Broadway Boulevard is a primary east-west thoroughfare, connecting numerous residential areas and other commercial centers, making it easy to reach from various parts of Tucson, including central, east, and south-central neighborhoods.
The store is typically situated within a larger retail plaza or strip mall, which usually provides ample parking for customers. This is a significant convenience for pet owners, especially when purchasing bulky items like large bags of pet food, cat litter, or even live animals and their habitats. For those utilizing public transportation, East Broadway Boulevard is a well-serviced route by Sun Tran bus lines, offering accessible options for visitors who prefer not to drive. Its strategic placement on a major road and within a busy commercial zone contributes greatly to its role as a convenient, local destination for comprehensive pet supplies and services for many Arizona families.
Petco at 5405 E Broadway Blvd in Tucson, being a comprehensive national retailer, generally offers a wide array of products and services designed to meet diverse pet care needs. Based on common Petco offerings, locals can expect the following:
- Extensive Pet Food Selection: A broad range of dry kibble, wet food, and specialized diets for dogs, cats, fish, birds, and small animals, including various brands and formulations (e.g., grain-free, limited ingredient, prescription diets).
- Pet Supplies & Accessories: A vast inventory of leashes, collars, harnesses, beds, crates, carriers, litter boxes, training aids, grooming tools, and a wide assortment of toys for all types of pets.
- Live Animals: The store commonly sells live fish (including saltwater fish), small animals (like hamsters, guinea pigs, rabbits), and sometimes birds or reptiles, along with all the necessary habitats and accessories.
- Aquatic & Reptile Supplies: Comprehensive products for setting up and maintaining both freshwater and saltwater aquariums and terrariums, including tanks, filters, lighting, heating, decor, and specialized food.
- Grooming Services: Many Petco locations offer full-service grooming for dogs and cats, which typically includes baths, haircuts, nail trims, and other pampering services. It is advisable to confirm availability and book appointments.
- Vet Services (Vetco): Some Petco stores host Vetco clinics, providing convenient and affordable veterinary care such as vaccinations, microchipping, and basic wellness exams. Check with this specific location for their Vetco schedule and offerings.
- Dog Training Classes: Various levels of dog obedience and behavior training classes, often taught by certified trainers, are frequently available to help strengthen the bond between pets and their owners.
- Adoption Events: Petco often partners with local animal shelters and rescue organizations to host in-store adoption events, helping local pets find loving forever homes.
- Online Order Pickup: Customers can place orders online through Petco's website and conveniently pick them up in-store, streamlining the shopping process.
Petco on East Broadway Boulevard in Tucson offers several features and highlights that appeal to local pet owners, alongside some notable concerns raised by recent customer reviews:
- Comprehensive Product Assortment: A key highlight is the extensive selection of pet food, supplies, and accessories for nearly all types of pets, making it a convenient "one-stop shop" for many daily and specialized needs.
- "Awesome" Customer Service: Despite concerns in specific departments, customer reviews indicate that general "customer service was awesome," suggesting that many staff members are friendly, helpful, and attentive to shopper inquiries.
- Convenient Location: Situated on a major commercial thoroughfare with ample parking, the store offers easy accessibility for residents across Tucson.
However, it is crucial to address the significant concerns raised by recent customer feedback, which prospective visitors should be aware of:
- Suboptimal Animal Enclosure Conditions: Multiple reviews express "disappointment in the animal cages" and describe "awful" conditions in the fish tanks. Specific mentions include "overwhelming aiptasias on the rocks" in saltwater tanks, which are "NOT good for coral or some fish," and "dusty, dirty" conditions with "bird mess, reptiles shedded skins still in the enclosures" (though this specific review may be generalized or mistaken for another store based on other data, the essence points to animal habitat cleanliness). These concerns suggest that the welfare and cleanliness of live animal displays may not consistently meet acceptable standards, prompting customers to state, "These animals deserve better" and hope for improvement in the fish section.
- Risk of Contamination from Live Animal Purchases: The presence of aiptasias in fish tanks raises a direct concern for customers purchasing live fish, coral, or rock, as it could "ruin your tanks" at home by introducing unwanted pests.
While the store provides a broad range of products, potential visitors should be prepared to assess the live animal sections carefully and weigh these concerns against the convenience and general customer service experience.
Petco, as a large national retail chain, consistently offers a variety of promotions and special deals across its locations, including the East Broadway Boulevard store in Tucson. Locals in Arizona can frequently find savings through:
- Weekly Ad Deals: Petco regularly publishes a weekly advertisement that features discounts on specific brands of pet food, treats, toys, and various pet supplies. These offers are typically available both online and in-store.
- Pals Rewards Program: This free loyalty program is a primary way to access ongoing savings. Members earn points on every purchase, which can be redeemed for future discounts. Pals Rewards members also receive exclusive member-only coupons, personalized offers, and birthday rewards for their pets.
- Seasonal & Holiday Sales: Look for significant discounts and special promotions around major holidays (e.g., Black Friday, Cyber Monday, Christmas) and during seasonal transitions (e.g., deals on summer travel gear, winter pet apparel).
- Online-Only Offers: The Petco website often features exclusive online discounts, sometimes including free shipping on larger orders or special pricing for items ordered online for in-store pickup.
- Vetco Service Promotions: Occasional promotions may be available for Vetco clinics, such as discounted vaccination packages or wellness exams during specific dates.
- Grooming and Training Packages: Petco often offers special pricing when booking multiple grooming sessions or enrolling in a series of dog training classes.
For the most current promotions applicable to the 5405 E Broadway Blvd Petco, it is always recommended for local Arizona customers to check their official website, sign up for their email newsletter, or inquire directly with staff during their visit.
For pet parents in Tucson, Arizona, who wish to connect with Petco on East Broadway Boulevard, here is the essential contact information:
Address: 5405 E Broadway Blvd, Tucson, AZ 85711, USA
Phone: (520) 571-1772
Mobile Phone: +1 520-571-1772
Customers can use these phone numbers to inquire about specific product availability, confirm grooming appointments or Vetco clinic schedules, or ask for general assistance. Given the concerns raised in reviews about the live animal sections, calling ahead for specific details on fish tank conditions or other animal welfare inquiries might be advisable for those particularly sensitive to these issues. Visiting the store in person allows for direct assessment of product ranges and animal habitats.
For the diverse community of pet parents in Tucson, Arizona, the Petco on 5405 E Broadway Blvd serves as a highly suitable and often essential local resource. Despite some noted concerns regarding live animal habitat conditions, its overall convenience, comprehensive offerings, and customer service make it a go-to destination for many residents.
Firstly, the sheer breadth of products available under one roof is a significant advantage for busy Arizonans. This Petco offers a vast selection of food, supplies, and accessories for a wide range of pets, from common dogs and cats to more specialized needs for fish, birds, and small animals. The ability to find nearly everything required for pet care in a single trip streamlines errands, allowing local families more time to enjoy with their companions in Arizona's unique environment. Its strategic location on a major thoroughfare with ample parking further enhances this convenience.
Secondly, the positive feedback regarding "awesome" customer service highlights a key strength of this location. While specific departmental issues have been noted, the general helpfulness and friendliness of the staff are highly valued by locals. Receiving attentive assistance and recommendations can significantly improve the shopping experience, fostering a sense of trust and making pet parents feel supported in their care decisions.
Furthermore, the availability of integrated services like grooming and potential Vetco clinics (though specific hours/availability should be confirmed) adds immense value. These on-site offerings transform Petco into a holistic pet care hub, allowing locals to combine various aspects of pet management – from purchasing food to getting a check-up or a fresh trim – all in one convenient location. This comprehensive approach simplifies pet ownership, which is a major draw for families balancing multiple responsibilities.
While the reported issues with live animal enclosure cleanliness, particularly in the fish section, are valid concerns that prospective visitors should consider and observe directly, the overall utility of this Petco for dry goods, general supplies, and convenient services remains strong. For Tucson residents seeking a broad selection of products, the convenience of a one-stop shop, and friendly customer service for their beloved pets, the Petco on East Broadway Boulevard continues to be a highly suitable option in Arizona.
Petco Photos










Petco Location
5405 E Broadway Blvd, Tucson, AZ 85711, USA
Reviews
I usually enjoy going to a pet store with my toddler to see the animals and pick up pet food. We went to this location for the first time and I was very disappointed in the animal cages. I attached pictures of some of the worst that we saw. These animals deserve better.
May 11, 2025 · Sam CSeems to have all you need but there’s one thing that really just ruined the store. When you go look at their fish area.. the tanks look awful. Especially the poor saltwater fish. The aptasias on the rocks are just overwhelming and those are NOT good for coral or some fish. All tanks had it. If you buy a coral or rock there you’d most likely take them home to ruin your tanks. Hope they fix this cause that’s just sad. Customer service was awesome tho. Get someone that’s going to get pride in the fish section!🙏🏼
Apr 14, 2025 · T. S.Love this location. Friendly staff, and my pick up orders are always ready quick. It's a shame they had to put poles on the carts, had to carry 40lb litter all the way out to my car. They need to get some flat bed dollies. The staff did offer to carry out my litter for me, God bless em.
Feb 07, 2025 · DWe went to get my dog her free gifts for her birthday and were looking for birthday cake/ cookie. The store employee let us know where to find treats. We couldn't find the birthday cookie so got different cookies. When we were checking out that same employee had found what we were looking for and brought them to show us. I was very happy he went out of his way to find that. We didn't even ask him, I think he just heard us talking. I was very happy for his help.
Feb 22, 2025 · Debbie LutherVisiting from out of town...I went to use the restroom- locked with a sign saying ask an employee for the key. A few minutes later I found an employee- "I don't have a key. Go to the cashier." I walk up to the cashier- people waiting, no cashiers. About a minute later one returns and starts helping a customer. I asked politely and rather urgently for the key ... Heavy sigh, hands me the key attached to a dirty stuffed toy with no eye contact or words. I thank him very nicely. When I return the key with a thank you, he points to the counter, again no eye contact or words. The large diameter poles attached to the carts prevented us from shopping in the fish area because one in our group used the cart for balance. The isles are blocked in most areas and we had to move displays to get around. If our person had brought in the walker or wheelchair, they would not have been able to get around. The store is full of moth type bugs. The female cashier and one makes on the floor were pleasant. Just not a great experience... Sad because we love our local Petco
Nov 24, 2023 · Donna DotzlerPet Store Near Me

5301 E Speedway Blvd, Tucson, AZ 85712, USA

4810 E 22nd St, Tucson, AZ 85711, USA

7320 E Broadway Blvd, Tucson, AZ 85710, USA

3023 E Speedway Blvd, Tucson, AZ 85716, USA

5625 E River Rd, Tucson, AZ 85750, USA

8484 E Broadway Blvd, Tucson, AZ 85710, USA

1761 E Prince Rd, Tucson, AZ 85719, USA

9640 E 22nd St, Tucson, AZ 85748, USA

585 E Wetmore Rd, Tucson, AZ 85705, USA