Highland Tropical

Welcome to Highland Tropical, your local Pet Store Near Me, situated at 10655 Highland Rd, White Lake, MI 48386, USA. As a dedicated pet store, Highland Tropical caters to a diverse range of pet enthusiasts, with a particular focus on exotic pets and tropical fish. Whether you are a seasoned hobbyist or a new pet owner, Highland Tropical aims to provide the supplies, services, and expertise you need to care for your unique animal companions.

Upon entering Highland Tropical, customers often remark on the clean and well-maintained environment. One reviewer specifically noted that the fish tanks appear clean and tidy, which is a crucial aspect for any pet store specializing in aquatic life. A clean environment not only contributes to the aesthetic appeal of the store but also indicates a commitment to the health and well-being of the animals housed there. This attention to cleanliness suggests that Highland Tropical takes the care of its animals seriously, providing a healthy habitat for them while they await their new homes.

A significant feature of Highland Tropical is the availability of bird boarding services, as highlighted by a very satisfied customer. This service appears to go above and beyond basic care. The positive impact on the customer's blue and gold Macaw during a month-long stay was remarkable. The bird exhibited brighter colors, ceased picking behaviors, developed a fuller chest of feathers, and even showed an improved attitude, along with new vocalizations. This testimonial suggests that Highland Tropical provides a stimulating and nurturing environment for boarded birds, indicating knowledgeable staff who understand the specific needs of these intelligent creatures. The success of the boarding service points to a level of care that prioritizes the animal's physical and mental well-being.

The staff at Highland Tropical are described as nice and helpful. Positive customer interactions are essential for any retail business, and the mention of a helpful worker suggests that the team at Highland Tropical is willing to assist customers with their inquiries and needs. Whether you are looking for specific supplies, advice on pet care, or information about the animals available, a helpful staff can significantly enhance your shopping experience and provide valuable support for pet owners.

As a Pet Store Near Me, Highland Tropical likely offers a variety of supplies catering to the different types of pets they house and sell. For tropical fish enthusiasts, this would include a range of fish food, water conditioners, filters, heaters, lighting systems, and aquarium decorations. The mention of clean and tidy fish tanks implies that they also stock a selection of healthy fish. For bird owners, they would likely carry bird food, cages, toys, perches, and other essential accessories. If they cater to other exotic pets, they would similarly stock appropriate food, housing, and care items for those animals.

One customer noted that some items were perceived as a bit expensive. While price points can vary between pet stores based on factors such as the quality of products, the rarity of certain animals, and overhead costs, it's important for customers to weigh the price against the quality of care and the expertise offered. The positive experiences shared by other customers regarding the health and well-being of the animals and the helpfulness of the staff might justify slightly higher prices for some discerning pet owners.

An unfortunate experience was shared by a customer who purchased two white bristle nose plecos that died within three days of being introduced to their established tank. The customer expressed surprise as they had not experienced any new fish deaths in that tank previously. This incident raises questions about the health of the fish at the time of purchase or potential acclimatization issues. The customer also noted the distance of their residence, making a return difficult and resulting in a financial loss. This review highlights the importance of understanding a pet store's policies regarding returns or guarantees on live animals, although this information is not provided in the given text.

While the reviews provide valuable insights into the environment, staff, and some services offered at Highland Tropical, specific details about the full range of products and services are not available. As a Pet Store Near Me specializing in tropical fish and exotic pets, they likely offer a selection of these animals for sale. The types of exotic pets could vary and might include reptiles, amphibians, small mammals, or invertebrates, depending on their specialization and local regulations. To get a comprehensive understanding of the animals they offer, it would be best to visit the store or contact them directly.

Information regarding specific promotional offers or loyalty programs at Highland Tropical is not included in the provided text. Many pet stores offer various promotions to attract and retain customers, such as discounts on specific brands, seasonal sales, or rewards programs for frequent shoppers. To learn about any current promotions or special offers at Highland Tropical, it is recommended to contact them via phone at (248) 698-9090 or mobile phone at +1 248-698-9090. You can also inquire about their policies on live animal purchases and any guarantees they might offer.

In conclusion, Highland Tropical in White Lake, MI, appears to be a local Pet Store Near Me with a focus on exotic pets and tropical fish. They offer a clean environment, a helpful staff, and a notable bird boarding service that has yielded positive results for customers. While one customer experienced an issue with newly purchased fish, the overall sentiment, particularly regarding the care provided during boarding, suggests a commitment to animal well-being. For local residents interested in tropical fish, exotic birds, or other unique pets, Highland Tropical could be a valuable resource. Visiting the store or contacting them directly would provide the most comprehensive information about their current inventory, services, and any ongoing promotions.