Earth Pets Natural Pet Market Jacksonville ico

Earth Pets Natural Pet Market Jacksonville

Pet Store Near MeFloridaDuval CountyJacksonvilleMandarinSan Jose Boulevard

11740 San Jose Blvd, Jacksonville, FL 32223, USA

4.0

Naomi gave us excellent customer service! My new Cavapoo arrives tomorrow and she suggested a kibble for the puppy. We left with 2 bags of dog food, chews and a bunch of samples. Thank you for being a high-end shopping experience, warm environment, local pet store. I will return for 15 more years. Thank you so much for the patience and information you gave us.

Russ Bratcher
  • Overview
  • (904) 677-4429
  • earthpetsflorida.com

Hours

Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:30 AM - 4:00 PM

Earth Pets Natural Pet Market Jacksonville Introduce

For pet owners in Jacksonville, Florida, who prioritize natural and high-quality products for their animal companions, Earth Pets Natural Pet Market located at 11740 San Jose Blvd presents itself as a local specialty pet store. As a "Pet Store Near Me" with a focus on natural pet food and supplies, Earth Pets aims to provide a curated selection of products that cater to the health and well-being of pets. Local residents can contact this store at (904) 677-4429 or via their mobile number, +1 904-677-4429, to inquire about their offerings.

Based on the customer reviews, the environment of Earth Pets Natural Pet Market Jacksonville appears to be characterized by a warm and welcoming atmosphere, at least according to one positive account. This reviewer described it as a "high-end shopping experience" within a "warm environment" and appreciated its local pet store feel. This suggests that the store may be designed to offer a more boutique or specialized shopping experience compared to larger chain stores. However, another review presents a contrasting perspective, detailing issues with organization, specifically the lack of clear pricing and sale signage, and a perceived lack of attentiveness from one of the staff members. This inconsistency in experiences suggests that while the store may strive for a pleasant environment, there might be areas where improvements are needed to ensure a consistently positive experience for all customers.

The services offered at Earth Pets Natural Pet Market Jacksonville primarily revolve around the sale of natural pet food and related products. The positive review highlights the staff's ability to provide recommendations, specifically for puppy kibble, and the willingness to offer samples, indicating a focus on helping customers find the right products for their pets' needs. The store appears to stock a variety of items, including dog food and chews. The negative review mentions an email promotion for a specific brand of dog food, suggesting that the store does engage in promotional activities and likely carries a range of dog food brands, with a focus on natural options. The fact that the customer was looking to take advantage of a "buy 2 get 1 free" sale indicates that the store offers such promotions. The availability of stock for sale items seems to be an area that needs attention, as highlighted in the negative review. While not explicitly mentioned, it is reasonable to assume that the store also stocks natural treats, toys, and other pet supplies that align with their focus on natural and healthy products.

The features of Earth Pets Natural Pet Market Jacksonville center around its specialization in natural pet products. The emphasis on "natural pet market" in its name and the description as a "high-end shopping experience" suggest a focus on premium and health-conscious options for pet owners. The positive review underscores the knowledgeable staff, particularly Naomi, who was able to provide excellent customer service and tailored recommendations. This suggests that expertise in natural pet nutrition and products is a key feature. However, the negative review points out significant shortcomings in in-store organization, specifically the lack of pricing and sale information, and inconsistencies in staff attentiveness. The contrast between the two reviews highlights that while the store may aim for a high level of service and product quality, there might be issues with operational efficiency and staff training that can impact the customer experience. Supporting local businesses is also a feature that appeals to some customers, as mentioned in the negative review, although a poor experience can deter this support.

Promotional information for Earth Pets Natural Pet Market Jacksonville is limited based on the provided reviews. One review mentions an email promotion for a "buy 2 get 1 free" offer on a specific dog food brand. However, the in-store execution of this promotion appears to have been problematic, with a lack of signage and insufficient stock. This suggests that while the store does engage in promotions, the communication and implementation of these offers may need improvement. The positive review does not mention any specific promotions but highlights the value of the advice and samples received. To obtain accurate and up-to-date information on current promotions, local users are advised to check the store's website or social media if available, or contact them directly at (904) 677-4429. Signing up for their email list may also provide information on upcoming sales and offers.

In conclusion, Earth Pets Natural Pet Market Jacksonville positions itself as a local pet store specializing in natural and high-quality products. While one customer experienced excellent service and appreciated the warm environment and knowledgeable staff, another encountered significant issues with in-store organization, lack of clear pricing and sale information, and perceived poor customer service. This discrepancy suggests that the customer experience at Earth Pets may be inconsistent. The store's focus on natural pet food and its local business status are potential features that appeal to certain customers. However, the negative feedback regarding operational aspects and staff attentiveness indicates areas that may need improvement. Local users interested in natural pet products may want to visit the store to assess the environment and product selection for themselves, while also being mindful of the potential for inconsistencies in service and the need to verify pricing and promotional details carefully.

Earth Pets Natural Pet Market Jacksonville Photos

Earth Pets Natural Pet Market Jacksonville 12
Earth Pets Natural Pet Market Jacksonville 12
Earth Pets Natural Pet Market Jacksonville 12
Earth Pets Natural Pet Market Jacksonville 12
Earth Pets Natural Pet Market Jacksonville 12
Earth Pets Natural Pet Market Jacksonville 12
Earth Pets Natural Pet Market Jacksonville 12
Earth Pets Natural Pet Market Jacksonville 12
Earth Pets Natural Pet Market Jacksonville 12
Earth Pets Natural Pet Market Jacksonville 12

Earth Pets Natural Pet Market Jacksonville Location

Earth Pets Natural Pet Market Jacksonville

11740 San Jose Blvd, Jacksonville, FL 32223, USA

Get directions

Reviews

Naomi gave us excellent customer service! My new Cavapoo arrives tomorrow and she suggested a kibble for the puppy. We left with 2 bags of dog food, chews and a bunch of samples. Thank you for being a high-end shopping experience, warm environment, local pet store. I will return for 15 more years. Thank you so much for the patience and information you gave us.

Jul 31, 2024 · Russ Bratcher

I try very hard to support local business in my area. I have shopped at Earth Pets many times and have referred my family to them as well. However, I WILL NOT BE GOING BACK!!! I entered the store after seeing an email earlier that morning showing my preferred dog food on sale. I get there and there are no prices on any of the bags, no signs indicating any sort of sale, and few bags in stock of the ones on sale which is a buy 2 get 1 free. There is no way to fulfill the sale with the amount of bags in stock. After questioning the man behind the counter as to the price and sale, he has to look up the sale on his phone to verify I am correct. He should know what sales are going on in his store, the store is not that big!!! I had to keep walking back to the counter to get answers about the dog food, he never once walked from behind the counter to assist me. Another man walks in the store, he calls him out by name, and can't get from behind the counter fast enough to help him. When I said something about it, he said that he didn't know that I needed assistance. If I am coming up to the counter repeatedly to get answers and then asking questions two aisles away, you should know that I need assistance! I will now order my dog food from Chewy and have it delivered to my home. I know that Chewy's customer service is amazing and I won't have to beg for assistance.

Nov 22, 2024 · Terri Mosher

My experience today was phenomenal . The owner and Naomi were so so kind .i seriously wanted to give him a bear hug but didn’t wanna scare him so I refrained. I gave him the nick name PJ (pop jr) since he doesn’t look old enough to be the pop at the mom and pop business . He was so knowledgeable about the food my puppies need and what would fit my budget .(which is an extremely tight one ) they were both so patient . I’ was on my way into my usual pet store but I’m so glad I decided to take a detour today . I have found a place I can trust and also feel welcomed to. Honestly they give a family kind of vibe .. support our local business at earth pets!

Apr 20, 2024 · Courtney Almon

I love that everything sold in this store can be sourced. If the orgins of the product cannot be traced, the store will not sell it. I believe most, if not all products are made in the U.S. I also enjoy shopping here because the store is locally owned and operated. I have discovered many new food and treat products here. One of my fur babies was experiencing medical issues with anemia and constipation. I switched her diet from what I believed was high quality dry kibble, to the dehydrated, human grade food made by Honest Kitchen and noticed improvement within a week. By the second week both issues had resolved themselves. We are now just beginning our second box of food and it seems that this will be the food of choice. It is a little pricey considering each box last about 45 days (if you have a toy or small breed dog) depending on how much your pet eats. However, the improvements with my pet's health and just knowing that she is getting quality food has justified the price in my opinion.

Dec 30, 2017 · Trachele Shields

I LOVE this place and drive all the way from St Augustine just to shop here. They have the cleanest product of any type you are looking for-treats, raw food, supplements, etc. You know if you are getting your pet's food here, that it is the best on the market. The staff is incredibly knowledgeable in TCM types of foods to feed if you are taking a holistic approach with your pets. I used to take my dog here every year on his birthday as they have lots of unique bones, bully sticks, and treats you can't find elsewhere and without all of the fillers. I always let the staff know, and they made it super special! Always a great experience and fantastic, friendly customer service. If you are looking for the best for your pets, look no further. I hope they'll open a location in St. Augustine soon!

Sep 07, 2023 · Nathalie Duncan

Pet Store Near Me