
Billyboi Aquatics
Pet Store Near MeCaliforniaLos Angeles CountyTemple City
10902 Grand Ave, Temple City, CA 91780, USA
3.0
Apparently their bad reviews are deserved; I should have done research on them before buying from them. Ordered 10 shrimp for more than $250 and their customer service kept dodging questions about when it would ship. I also asked them explicitly not to ship for arrival during the weekend as the mailroom at my school is only open Mon-Fri. They acknowledged and sent the shrimp out USPS (not FedEx overnight as stated on the order) for delivery on SATURDAY. Add in the Labor Day holiday and that meant the shrimp would be in the baking hot post office until Tuesday! Couldn't bear to let the little guys just die so arranged a package intercept with USPS and picked them up Saturday. They are okay so far but I will never do business with Billy Boi again, and will spread my experience far and wide to make sure no one else does either.
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Billyboi Aquatics Introduce
Billyboi Aquatics is listed as a pet store located at 10902 Grand Ave, Temple City, CA 91780, USA. However, it is crucial for local users searching for a "Pet Store Near Me" to be aware of overwhelmingly negative feedback regarding this establishment based on recent online reviews.
Multiple customers have reported severe issues with their online orders from Billyboi Aquatics. One reviewer detailed an expensive shrimp order that was shipped late via an incorrect method, resulting in potential harm to the livestock due to weekend delivery and a holiday delay, despite explicit instructions to avoid this. This customer also reported unauthorized recurring charges initiated by Billyboi Aquatics, strongly advising others to avoid online purchases and to conduct transactions in person with cash after inspecting the products.
Another customer shared a lengthy and troubling experience involving an incorrect initial shipping address, lack of timely communication and failure to update the address despite multiple attempts, and ultimately receiving shrimp infected with red worms. This reviewer further alleges being called a liar by Billyboi Aquatics regarding the health of the livestock and receiving shrimp that did not match the order description, suggesting they were from a cull tank. They also raised concerns about potential overcharging. This account paints a concerning picture of the quality of livestock and the integrity of the business practices.
Given these serious and consistent negative experiences shared by multiple customers online, local users are strongly advised to exercise extreme caution when considering purchasing from Billyboi Aquatics, particularly through online orders. The reported issues include poor customer service, incorrect shipping, potential for unauthorized charges, and concerns about the health and quality of the aquatic life sold. It would be prudent to thoroughly research and consider alternative local pet stores with more positive and reliable customer feedback before making any purchases from Billyboi Aquatics.
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Billyboi Aquatics Location
Billyboi Aquatics
10902 Grand Ave, Temple City, CA 91780, USA
Get directionsReviews
Apparently their bad reviews are deserved; I should have done research on them before buying from them. Ordered 10 shrimp for more than $250 and their customer service kept dodging questions about when it would ship. I also asked them explicitly not to ship for arrival during the weekend as the mailroom at my school is only open Mon-Fri. They acknowledged and sent the shrimp out USPS (not FedEx overnight as stated on the order) for delivery on SATURDAY. Add in the Labor Day holiday and that meant the shrimp would be in the baking hot post office until Tuesday! Couldn't bear to let the little guys just die so arranged a package intercept with USPS and picked them up Saturday. They are okay so far but I will never do business with Billy Boi again, and will spread my experience far and wide to make sure no one else does either.
Sep 04, 2024 · Sophia KimUpdate!!! I just got off the phone with my bank and good old Billyboi had my purchase set up for a reoccurring charges !!! I cannot warn you enough to stay away from this merchant do not purchase from him online, see the product and pay cash. First off when I made my order, my phone auto filled the wrong mailing address. I sent him a message letting t them know that it was the wrong mailing address, and he messaged me back promptly telling me that I could just email him updating him with my real mailing address. This was on the 28th, so I emailed him with the correct address and did not get a response, I waited a couple of days and still no response. 9 Days later he replied back after I contacted him through Instagram because he would not respond to my emails, which I used to or three different emails, and when he finally did respond back, he had the wrong address on there so he didn’t even read my emails . I’d asked for a cancellation and a full refund then we got the address situated I decided to go through with the order. After 14 days! I received my shrimp and they were all infected with red worms attached to their bodies so I had to set up a couple of isolation tanks because I had three different colors and then I had to go and buy the medication to treat the shrimp. And Billy boi!!! called me a liar and said that his shrimp are not infected so I wouldn’t waste my time purchasing from this individual I spent close to $90 and some of the shrimp are not even the right color and look like they were from a cull tank. Then he was going to charge me for however long it took me bto find out!!! What a scammer!!
Jul 17, 2023 · Sherry ChildressIf I could give zero stars I would. It's been 4 months since I've placed my order. I have had no communication from them even after several emails and dm's on Instagram. This company just stole $200 from me. Next step is better business bureau. Which they've already been reported to.
Oct 28, 2023 · Christian JhamilGreat person to chat in person and knows a lot about shrimp. I ended up buying 10 Blue Dream and he gave me an extra one!!!
Jun 12, 2023 · Patrick StapletonHad such a great experience here! Me and my husband stopped by. He gave us a tour and was very knowledgeable and kind. Would definitely recommend never buying from anyone again.
Apr 17, 2024 · Vanessa RamirezPet Store Near Me

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