Bark Place ico

Bark Place

Pet Store Near MeIllinoisCook CountyChicagoRogers ParkWest Greenleaf Avenue

1775 W Greenleaf Ave, Chicago, IL 60626, USA

4.0

An apology goes a LONG way. You couldn't tell me I'd ever step foot in here again. I'd already had two uneventful experiences, left my "final" review and went about my day. So imagine my surprise when I'm walking my dog and notice somebody jogging next to me and handing me a gift bag. First, I was confused about why my dog (who is 99% likely to warn you not to get too close to me) wasn't even slightly alarmed by this guy. Then, I looked to see the brotha with the locks who I say hello to every time we make eye contact while I'm walking by. My headphones were on loud (listening to "Reid Report") and I was so engrossed in listening to the news that I didn't hear anything he said. But I looked at the bag that read, "Apologies for past service" and instantly said, "Awwwww." It was such a nice gesture that I was not expecting at all. I kept walking and got all the way home before I looked inside. I knew there was a treat in there because my dog had shoved her nose completely in the bag when I sat it down. The level of thought, courtesy and a good-hearted guess at my wide-shouldered, slim-waisted dog tickled me. I read the message on the business card, wrote my own "thank you" card and circled back for a second walk to thank the owner in person. I had no idea that the owner WAS the same guy I'd been saying hello to because it was someone else when I first visited in 2021. You just never know who you're talking to or who leaves a good impression without trying. I absolutely positively made sure to update my review today. As I said to the owner (Brandon) in the store, I've walked 99 dogs and completed 619 walks, not including my own dogs. Every single dog has his own personality, and the same personality diversity applies to people too. His response to a bad customer service experience with someone on his team was EXACTLY what makes grudge holders like me give a store another shot. (I also like that he checked up on how a dog was doing who was out with another worker. That attention to detail MATTERS to a three-time dog owner like me.) I learned how to clip dog nails three years ago and don't need a doggy day care anymore (unless I go on vacation), but when I need ANY dog supplies, I'm going there first before I consider shopping online. Bark Place earned that from me.

Shamontiel Vaughn
  • Overview
  • (773) 761-4444
  • www.barkplacechicago.com

Hours

Monday 6:30 AM - 7:00 PM
Tuesday 6:30 AM - 7:00 PM
Wednesday 6:30 AM - 7:00 PM
Thursday 6:30 AM - 7:00 PM
Friday 6:30 AM - 7:00 PM
Saturday 8:30 AM - 4:30 PM
Sunday Closed

Bark Place Introduce

For dog owners in the Chicago, Illinois area, particularly near the 60626 zip code, Bark Place, located at 1775 W Greenleaf Ave, offers a range of services and supplies tailored specifically to canine companions. They can be reached at (773) 761-4444 or +1 773-761-4444.

Based on the available customer reviews, Bark Place appears to be more than just a typical "Pet Store Near Me"; it fosters a strong sense of community and prioritizes customer satisfaction, particularly in its interactions with dog owners. The reviews highlight exceptional customer service, a welcoming environment for dogs, and a range of valuable services.

One particularly detailed review recounts a remarkable instance of proactive customer service recovery. A customer who had previously had "uneventful" experiences and left a negative review was unexpectedly approached by the owner, Brandon, who personally delivered a gift bag with an apology for past service. This gesture, described as "such a nice gesture that I was not expecting at all," deeply impressed the customer. The thoughtfulness extended to the treats included in the bag, which were well-received by the customer's dog. This personal touch and the owner's genuine care in addressing past dissatisfaction led the customer to not only update their review positively but also to commit to prioritizing Bark Place for future dog supply needs.

This review also sheds light on the owner, Brandon, who is portrayed as someone who pays attention to detail and genuinely cares about the well-being of the dogs in his care. The fact that he checked up on a dog out with another worker demonstrates a level of attentiveness that resonates with dog owners. The customer, a seasoned dog walker with extensive experience with various dogs, appreciated this personal touch and the owner's effective approach to resolving a customer service issue.

Another customer review enthusiastically states that their dog "absolutely loves Bark Place" and attends daycare three days a week. The positive impact of the daycare is evident, as the dog returns home "exhausted and goes straight to sleep," suggesting a stimulating and active environment. The reviewer also praises the owner as "so pleasant" and "very kind," further contributing to the positive image of Bark Place as a welcoming and caring establishment. The mention of the "smell of coffee in the morning" adds a cozy and inviting element to the environment for owners dropping off their dogs.

Based on these reviews, the environment at Bark Place is likely to be dog-friendly, clean, and well-managed. The daycare service suggests a space where dogs can socialize, exercise, and receive attentive care, leading to them being happily tired after their visits. The mention of coffee for owners indicates a thoughtful touch aimed at making the drop-off experience more pleasant. While the size and specific layout of the facility are not detailed, the positive experiences suggest a comfortable and safe environment for the dogs.

The services offered at Bark Place appear to include:

  • **Dog Daycare:** Providing a supervised and engaging environment for dogs during the day, allowing them to socialize and expend energy.
  • **Dog Grooming:** Mentioned in one of the reviews as having "very good" pricing and resulting in a positive outcome for the dog.
  • **Dog Supplies:** The customer who received the apology gift bag indicated a commitment to purchasing dog supplies from Bark Place in the future. The specific types of supplies available are not detailed but likely include food, treats, toys, and other essential items.
  • **Potentially Dog Nail Clipping:** One reviewer mentioned learning to do this themselves, implying it might have been a service they previously utilized or was offered at Bark Place.

The features of Bark Place seem to extend beyond the typical pet store. They include:

  • **Exceptional Customer Service:** The proactive and personal approach to resolving customer dissatisfaction is a significant and noteworthy feature.
  • **Dog-Centric Focus:** The emphasis on daycare and grooming, along with the positive experiences of dogs attending daycare, suggests a strong focus on the well-being and enjoyment of canine customers.
  • **Pleasant and Kind Owner:** The owner, Brandon, is consistently described as pleasant and kind, fostering a positive and trusting relationship with customers.
  • **Community Feel:** The personal interactions and the owner's engagement with customers suggest a local business that values its community.

No specific promotional information is mentioned in the provided reviews. Local users might want to inquire directly about any introductory offers for new daycare clients, grooming specials, or loyalty programs for regular customers. Given the positive feedback regarding grooming prices, it might be worth asking for a pricing list for their grooming services.

In conclusion, Bark Place in Chicago, IL, stands out as a "Pet Store Near Me" that goes beyond simply selling pet supplies. Their dog daycare and grooming services are well-regarded, and their commitment to exceptional customer service, exemplified by the owner's personal approach to addressing concerns, fosters strong customer loyalty. The positive experiences shared by dog owners highlight a welcoming and dog-friendly environment where pets receive excellent care and owners feel valued. While specific details about all the products and services offered are not exhaustive, the strong positive sentiment and the focus on dogs make Bark Place a compelling option for dog owners in the Chicago area seeking reliable and caring services and supplies for their beloved companions.

Bark Place Photos

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Bark Place Location

Bark Place

1775 W Greenleaf Ave, Chicago, IL 60626, USA

Get directions

Reviews

An apology goes a LONG way. You couldn't tell me I'd ever step foot in here again. I'd already had two uneventful experiences, left my "final" review and went about my day. So imagine my surprise when I'm walking my dog and notice somebody jogging next to me and handing me a gift bag. First, I was confused about why my dog (who is 99% likely to warn you not to get too close to me) wasn't even slightly alarmed by this guy. Then, I looked to see the brotha with the locks who I say hello to every time we make eye contact while I'm walking by. My headphones were on loud (listening to "Reid Report") and I was so engrossed in listening to the news that I didn't hear anything he said. But I looked at the bag that read, "Apologies for past service" and instantly said, "Awwwww." It was such a nice gesture that I was not expecting at all. I kept walking and got all the way home before I looked inside. I knew there was a treat in there because my dog had shoved her nose completely in the bag when I sat it down. The level of thought, courtesy and a good-hearted guess at my wide-shouldered, slim-waisted dog tickled me. I read the message on the business card, wrote my own "thank you" card and circled back for a second walk to thank the owner in person. I had no idea that the owner WAS the same guy I'd been saying hello to because it was someone else when I first visited in 2021. You just never know who you're talking to or who leaves a good impression without trying. I absolutely positively made sure to update my review today. As I said to the owner (Brandon) in the store, I've walked 99 dogs and completed 619 walks, not including my own dogs. Every single dog has his own personality, and the same personality diversity applies to people too. His response to a bad customer service experience with someone on his team was EXACTLY what makes grudge holders like me give a store another shot. (I also like that he checked up on how a dog was doing who was out with another worker. That attention to detail MATTERS to a three-time dog owner like me.) I learned how to clip dog nails three years ago and don't need a doggy day care anymore (unless I go on vacation), but when I need ANY dog supplies, I'm going there first before I consider shopping online. Bark Place earned that from me.

Jan 25, 2025 · Shamontiel Vaughn

My dog absolutely loves bark place. He goes 3 days a week and when I get him back he is exhausted and goes straight to sleep. The owner is so pleasant too. Very kind and the smell of coffee in the morning is so nice. Not sure what I’d do without them.

Dec 08, 2023 · Jordyn Brown

We have used for grooming! Cannot say enough about how good our pup looked 100%. She was super happy with her cut. They were flexible and I left with my next appointment. Likely to follow up on daycare and nodding but didn’t need it at the moment

Jun 08, 2021 · Jeremy Harvey

I recommend Bark Place for doggy daycare! My dog is typically very shy and fearful of new environments or people, so I wasn’t sure how she’d react. But it only took about three visits to see her behavior change from hesitation to excitement at drop offs. Very conveniently located across the street from the RP Metra stop, friendly staff, and fair pricing!

Mar 06, 2024 · Jackie Martinez

Will take my dog here more often for his dog wash! Thank you Anthony and the guy who washed and took care of my dog despite of him being so active and naughty. Never saw Macky this happy when i picked him up, I guess he saw his other dog pals!

Nov 08, 2019 · Grace R

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