Le Barkery and Spa

Welcome to Le Barkery and Spa, a pet store located at 4151 N Broadway, Chicago, IL 60613, USA. Positioned within the "Pet Store Near Me" category, Le Barkery and Spa offers a combination of retail products and services for pets. They can be contacted at (773) 937-7168 or via mobile at +1 773-937-7168. Based on recent customer reviews, experiences at this establishment appear to be varied, with some highlighting positive aspects such as friendly service and unique offerings like self-wash stations, while others report negative encounters regarding customer interaction.

One customer recounted a distressing experience that occurred within the first three minutes of being in the store. Visiting with their mother, both of whom foster cats and dogs, they were interested in looking at the toys available. Being mindful of their budget, the customer mentioned checking prices. Upon inquiring about the cost of a toy after checking the prices of two other items, they allegedly received a rude response from a staff member stating, "I’m not interested in price matching, you can leave." The customer clarified that they had not mentioned price matching and would have decided whether to purchase based on the price, regardless. This reviewer expressed strong feelings of being treated unprofessionally and possibly discriminated against, hoping that others would not have a similar experience.

This negative review raises concerns about the consistency of customer service at Le Barkery and Spa. It suggests that interactions might not always be positive and that some staff members may exhibit a lack of patience or professionalism in certain situations. Potential customers might want to be aware of this reported experience when considering visiting the store.

In contrast, another customer shared a very positive experience that highlights a valuable service offered by Le Barkery and Spa. This reviewer had taken their dogs to the beach for the first time that year and had not realized that the outdoor self-wash stations were still closed. In a moment of need, they turned to Le Barkery and Spa, who "saved the day!" The customer reported that the staff was "Super friendly" when they called and upon their arrival for their dogs' bath time. The entire process was described as "a breeze!" Adding a heartwarming touch, the staff even gave each dog a frosted treat after their baths, acknowledging their bravery. This review underscores the availability of indoor self-wash stations at Le Barkery and Spa, a convenient service for pet owners, especially when outdoor options are unavailable or impractical.

The same reviewer also mentioned that the location is within a "nice walk" for them, indicating its accessibility for local residents. Their concluding remark, "we’ll be back to visit again 🐶," signifies a high level of satisfaction with the service received, particularly the friendly and accommodating nature of the staff during their visit for the dog wash.

Based on these contrasting reviews, the environment of Le Barkery and Spa appears to offer certain conveniences like indoor self-wash stations, which can be a significant benefit for pet owners. The atmosphere might generally be welcoming, as suggested by the positive review, but there is also a reported instance of unprofessional and unwelcoming behavior from at least one staff member. This inconsistency could lead to varied customer experiences.

The services offered by Le Barkery and Spa include retail sales of pet supplies, as evidenced by the mention of "interesting toys." A notable service is their self-wash station for dogs, which seems to be a key feature appreciated by customers, especially in situations where other washing options are unavailable. The act of giving treats to the dogs after their bath suggests a caring and customer-friendly approach during service interactions. It is also implied that they might offer other spa-related services, given the name "Le Barkery and Spa," although no specific grooming or other spa services are detailed in these reviews.

Features of Le Barkery and Spa include the availability of self-wash stations for dogs, a potentially friendly and helpful staff (based on one review), and a selection of pet supplies, including toys. The location being within walking distance for some local residents adds to its convenience. However, the reported instance of unprofessional behavior is a significant point of concern that potential customers should consider.

Currently, there is no specific promotional information available in the provided reviews. The act of giving treats to the dogs after their wash could be seen as a small gesture of goodwill, but it is not explicitly mentioned as a regular promotion. Local users interested in any potential promotions or special offers should contact the store directly.

For local users in the Chicago area, particularly those near N Broadway, Le Barkery and Spa offers the convenience of a local pet store with the added benefit of self-wash facilities for dogs. The positive experience of the customer who used the self-wash highlights the potential for friendly and helpful service. However, the reported negative interaction regarding a price inquiry serves as a reminder that customer service experiences can vary. Pet owners who value the convenience of a local store with self-wash options may find Le Barkery and Spa worth a visit, but it might be prudent to be mindful of potential inconsistencies in customer service.

In conclusion, Le Barkery and Spa in Chicago offers a mix of pet supplies and services, with a notable feature being their self-wash stations for dogs. While one customer praised the friendly and helpful service, another reported a negative and unprofessional encounter. The environment and overall experience might therefore be somewhat inconsistent. Local users seeking a pet store with self-wash facilities should consider Le Barkery and Spa, but it may be wise to approach interactions with staff with awareness of the varying experiences reported by other customers.