Arcadia Pets

Their dogs aren’t healthy. While I was browsing the store I heard someone asking why the dog they bought was incredibly sick and had to be taken to the vet and medicated and one of the workers said. “It’s nothing to worry about. It will go away.” Their dogs are very non responsive even when petting through the cages. U thought a few of them were dead. They used to have a blue and green macaw for years that they kept in a small cage. Their axolotls gills are very small and they aren’t even in any light! Their “tanks” are filthy! They have no air stone, no light, nothing! Not even a hide. While viewing the fish I noticed a dead one floating. It’s a cool store but they really need to change up their ways. Also it’s illegal to sell dogs in New York but apparently they are doing it? December 2nd visit: animal quality is poor. I noticed two dead telescope goldfish. When staff were told they left them in there. Fish were cannibalizing each other. One fish had dropsy. The tank above the baby ranchus had about 5 dead fish and one was fully rotted. Their eyes had been eaten out. Axolotl’s gills grew even smaller since the last few days I had visited. The axolotls are probably going to die eventually. Lack of care will shorten their gills more. Snakes don’t have enough light. One of their leopard geckos was shaking and trembling due to not having the right heat lamp. One dog I constantly see is a shiba inu and I swear it’s been there forever. There’s a poor French bulldog that looks exhausted and isolated. Their dogs don’t have the best life.

I don't live in Staten Island but my dentist is close by. I always drive past this shopping center. I stop in for aquarium fish and supplies. Very clean and neat store. A large variety of fish, food, and tank decos. The staff is knowledgeable and friendly.

Took my dog Akira today to get groomed by the amazing dog groomer Sabrina! Her and Akira instantly bonded in the front of the store as her energy matched his perfectly. He is part collie and not easy to trick when he knows what’s to come but he had no problem stepping away from dad and into the tub. Sabrina offers attentive one on one service with each dog she grooms allowing nervous dogs like Akira comfort. Sabrina’s work is of the highest standard, Akira has never looked so handsome. Akira will be back again!

Worker will not return a $24.99 fish within the return period on Ash Wednesday. The conversation was so violent on Ash Wednesday I told him my Title as Pastor not Prophet. He then called me weird for being nice and a Christian. He commanded me to leave the store and was very angry. Came outside yelled to never come back and got outside yelling. Worker Danielle is a witness. And Sal has excellent customer service. Ty for the recommendation for this African Cichlid Sal. Atleast Sal would have tested my water because he cares about the business and animals. The other male worker with a beard was angry for no reason. Didn't even test my water and came out side yelling. I yelled back it was over a return and was nice to him. I don't know what the workers problem is with the beard but you lost me as a Customer and my Connects also.

My go to local aquarium store. Staff is extremely friendly and knowledgeable. Every time I buy a fish they last and easily adjust to my aquarium. My first fish were a pair of Bolivian rams, they were very dull at first but after a month there color became eye popping.